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Steve Madden Troopa Reviews

436 reviews
total

Overall Rating:

56%Rated 5 stars

20%Rated 4 stars

4%Rated 3 stars

0%Rated 2 stars

20%Rated 1 stars

Customer Fit Survey:

80% "Felt true to size"

88% "Felt true to width"

72% "Moderate arch support"

386 are "Favorable"

Most Helpful Favorable Review

Posted 3/8/12
Overall Rated:3 stars!
Comfort Rated:2 stars!
Style Rated:4 stars!

So these boots certainly are stylish but their lack of quality makes the price ridiculous. At the price point you could almost buy some Doc Martens that will last the rest of your life or you could save up some more and buy some Frye boots that will last and last, look even more stylish, and are loaded with history. I am disappointed that I spent my money on these. If you ask me, the side zipper looks cheesy, the leather is alright, the stitching is not meant to last. Save your money and buy something better. Or buy $20 boots, the quality will probably be about the same.

vs

50 are "Critical"

Most Helpful Critical Review

Posted 11/17/11
Overall Rated:1 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

My daughter also bought a pair of these boots and within 3 months one of the soles cracked. We took them back to the store and they informed us that it was a common problem and many customers took them back, they gave us an exchange set of boots. A few months later passed and the same thing happened to the new set. My daughter called them and the store said that if it was over 3 months they would not have a record and so we would be SOL. I told my daughter to e-mail Steve Madden and they replied to take it to the store. I took them to the store and the store manager said that she would contact her district manager. The store manager called us and told us to bring them back. We took them back and they said it would be the last exchange. The boots are very nice but they scuff easy and because the soles crack across easy (a common defect in workmanship) I will rate them low.

Additional 416 Troopa Steve Madden Reviews

1 2 3 4 5 ... 18

 

March 18, 2015

Anonymous

 

I got a pair of these boots and within a month the sole fell off and there we're huge holes in the bottom of the boot. The boot was comfortable at first, but then I ended up getting many blisters. The boot was a waist of money and a complete rip-off.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 15, 2015

Anonymous

from Vancouver, BC

I bought these boots three or so years ago and today. I've decided to hang them up for good, I've walked them to death! They were my every day shoes, they go with every outfit and are ridiculously comfortable. My issues with them are that the sole does wear out pretty easily and they scuff a lot and the color turns green. I'm not sure if every pair is like this and mine smelled funny when I got them (not like leather) and it lingered (I bought them from a Madden store though)! For the price, they last as long as you would expect. They are better quality than cheap boots, but they're made for fashion, not necessarily true butt kicking combat. Today is a sad day but they are completely trashed. Will repurchase!

Brands I'd also recommend: Aldo

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 7, 2015

Anonymous

 

I love these boots! They are super comfortable and needed very little break-in time. I am a hairstylist and stand all day and they're fine. Plus, I get compliments on them every time I wear them, even from some of my conservative clients. I've only worn them with skinny jeans but am hoping they will look cute with a skirt too. Definitely recommend them!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 22, 2015

Cara

from denver, co

These boots are stylish and comfortable, easy to lace up and then use the side zipper to get on and off. They aren't super tall and also aren't super wide, which is great if you have smaller ankles/calves like I do. The size seems to be totally random. After trying on an 8.5, I purchased both the 9 and 9.5 but oddly the 9.5 felt smaller than the 9. I'd recommend trying a few sizes... also they seemed to be made slightly different (eyelets and look of the leather).

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 22, 2015

Vivian

from Houston

I had a pair of these shoes in college, but unfortunately 3 years of ice, snow, and salt in chicago ruined them. Because they were my favorite shoes, I decided to order another pair. However, the second I opened the box, I knew something was off. The shoes looked the same, but the leather chemical smell was horrible. Just trying on the shoe made my socks and clothes reek. The room I left the shoes in overnight smelled horrible the next day as well. I'm currently airing out the shoes in my garage, but it's been about 3 weeks and there's not been any improvement. I'm considering returning them, which makes me sad because I really did love these shoes the first time I ordered them.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 18, 2015

Nicole

from New York

I had these boots three years ago and wore them all the time, but needed a new pair (because a dog peed on mine, not because of craftsmanship). The only downside was the cognac color shown is no longer available. The color is brown with a distressed look which pulls a little bit of lighter color but not like the old cognac color. Very disappointed but I'm getting used to this color and I still love the boots overall.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 10, 2015

Kelly

from Asheville, NC

Now, don't get me wrong. I loved these boots and wore them nearly every day to my bar tending job and in my day to day life. Naturally, that can be hard on a pair of shoes but they were so comfortable and the more they got worn, the better they looked… And then it happened, the soles on both shoes cracked in half at the ball of my foot after 2 months. I tried to return them, and was denied from Steve Madden's website and it was explained to me that they were not covered for more than 30 days. I was obviously very upset but I loved the look of them, so I got another pair that looked almost exactly the same by Sketchers for half the price. Ive had them for a year now, and they are going strong. Needless to say, I will never buy Steve Madden products again.

Brands I'd also recommend: Sketchers

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 7, 2015

Anonymous

from Newport Beach, CA

I bought these for my 16 year old daughter and she loves them. She wears them every day. This is her third pair and we have found them to be durable, comfortable, and cute. They run true to size.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 31, 2015

Anonymous

from Bellingham, WA

I borrowed these in black from my friend for weeks and finally decided to order a pair for myself but in brown. I'm usually a 6.5-7, and the 7 fits great with plenty of room for my toes and cozy socks. My only complaint is that they got scuffed up pretty quickly, but they still look good. Comfortable enough to wear all day on my feet at work.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 24, 2015

Coop

from United States

I love these boots. I bought them for my seven year old daughter last year and I have been wanting them for myself. I wear an 8½ and that is what I got. That fits perfectly!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 14, 2015

Anonymous

 

These boots are great! Very comfortable, stylish & fun. I have wide calves, and these fit very nicely. (Also helps that they aren't full length--they come to the bottom of my calves.) The side zipper helps, and the ability to tie the laces to your liking is key. They are made of a nice leather, and are quite sturdy. A great addition to my wardrobe!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 6, 2015

Anonymous

from TX

The heel split in half the first time my daughter wore them. The heel is layered particle board so it cannot be repaired, a new heel must be put on. Bought them at Dillards 4 months prior thinking her others would wear out in the future. Took them to shoe repair shop and he was able to separate the other heel in half with his bare hand with minimal effort. Paying $20.00 to have a true leather heel replaced on both. First pair bought 1.5 years ago were of very good quality.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 1, 2015

Anonymous

 

Second pair of these that we have ordered for our daughter. Her first pair held up to days upon days of everyday wear -- in addition to the beating she gave them during her 8 month company dance season! Worth every penny!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 1, 2015

Sandy M

from Central Indiana

I do love these boots. They are so cool. True to size & color. Comfortable but I wish bottom lining was more cushy. For the high price they should have more cushion. Hard as rock - which is why I didn't buy cheaper boots at the local stores.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 23, 2014

Anonymous

from Wisconsin

Bought these for my teen daughter and she loves them! Sizing was perfect and she wore them all day at school and walked to and from with no complaints. Very happy with our purchase. We LOVE zappos!

Brands I'd also recommend: lucky brand

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 18, 2014

Sunita N

 

These boots are sturdy, rugged but super comfortable at the same time. For the longest time, I was in look out for to-go boots to take me anywhere in the city like Chicago where walking on streets is one obvious mode of transportation. In addition, these boots seems like perfect companion for winter where rain, snow and sleet are omnipresent but I am also sure I can wear these boots through spring and fall seasons with perfect ease. However, I have only one problem with these boots; my left foot boot seems to be tighter than the other. I have tried loosening the laces to no success. And this becomes bit uncomfortable when I have to walk for long time.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 17, 2014

Linda

from San Jose

These look great in the photos. The front of the shoe looks (and is) really flat in person. That means it was uncomfortable to walk. I got my normal size, which is 7. Maybe you would want to get a size up.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

December 12, 2014

Anonymous

 

I've had these boots for 2 1/2 years now- I just replaced the insoles and am getting the soles redone at a cobbler. I did have to break them in after having to go a half size down due to being between sizes, but they stretched out just fine and are so comfortable. The boots are incredibly durable and well made!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 7, 2014

Rachel

from Oregon

These are great boots! Steve Madden is a genius. I thought I ordered a size 5, but got a 5.5 instead...I didn't realize it until I had worn it several times, and it's not too big, so I just kept it. Love the color.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 6, 2014

Anonymous

from San José, Costa Rica

It was exactly what I was looking for! Right on time! Extra comfortable. Excellent leather, pretty soft, total accuracy of sizes!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

December 3, 2014

Anonymous

 

I got these in size 6 the first time, but they were too small, so I replaced them with a size 6.5. When I got my new 6.5 shoes, they looked waaaaay different from the original. Everything about it seems cheaper.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

 

November 19, 2014

Anonymous

from Colorado

It took me a long time of looking at these to finally make the plunge and buy them because I wasn't sure I could pull off a combat boot. When I finally got them I fell in love. Great soft leather as super comfortable. I'm a size 7.5 and they fit perfect. Very happy with this purchase worth the money!

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

 

November 13, 2014

Cate

from New Hampshire

I purchased this boot about three years ago. I read reviews prior to my purchase and worried about the soles and leather quality. I really liked the look so I went ahead with the purchase. Prior to me wearing them, I got the soles replaced at a local cobbler ($20). After three years of wearing them at least once weekly (and almost daily in the fall and winter), I noticed no cracks or holes but I have had to replace the soles twice now. The only downside to re-soleing is that to match the new sole, they had to dye the heel. After years of owning them and only now revisiting the site, I must say I even forgot what the original heel design was. The leather does scuff easily. Prior to wet and salt season though, I take them to the cobbler for winterizing and after the season, they get buffed again. I have just picked them up from the cobbler today and they look brand new. Size wise, they do run very narrow. I normally wear a 6.5 but these are very narrow so I had to exchange them for a 7 (Thanks, Zappos). I usually wear thick socks anyway so it wasn't a problem. I haven't had any issues with the laces and zipper though so that's good. Now you may be thinking that there's too much maintenance involved but I do love these boots and want them to last so I think it's worth it. Overall, I would purchase these shoes again 10/10. They are extremely comfortable and very stylish. The only reason I didn't give it a 5 star across is the necessity for changing the sole even before I got to wear them.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

 

November 12, 2014

Anonymous

 

I have these shoes in brown and loved them so much I bought them in black! Super comfortable and very durable (3+ years with the brown shoes and they are still doing great). I haven't noticed any of the cracking mentioned in other reviews. There is a bit of wearing on the soles of my older shoes, but it doesn't affect their comfort in any way. My only complaint is that they take a while to break in. But I guess that's the price of real leather. Great shoes! I wear them all the time!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 4, 2014

Anonymous

from San Diego, CA

I loved these boots as soon as I took them out of the box. I had previously ordered a similar style in a different brand and they were way too stiff, but these are comfortable and far more flexible. They aren't cushy, orthopedic boots by any means, but definitely comfortable for walking around.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

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