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Steve Madden Troopa Reviews

433 reviews
total

Overall Rating:

80%Rated 5 stars

0%Rated 4 stars

8%Rated 3 stars

0%Rated 2 stars

12%Rated 1 stars

Customer Fit Survey:

77% "Felt true to size"

87% "Felt true to width"

70% "Moderate arch support"

383 are "Favorable"

Most Helpful Favorable Review

Posted 3/8/12
Overall Rated:3 stars!
Comfort Rated:2 stars!
Style Rated:4 stars!

So these boots certainly are stylish but their lack of quality makes the price ridiculous. At the price point you could almost buy some Doc Martens that will last the rest of your life or you could save up some more and buy some Frye boots that will last and last, look even more stylish, and are loaded with history. I am disappointed that I spent my money on these. If you ask me, the side zipper looks cheesy, the leather is alright, the stitching is not meant to last. Save your money and buy something better. Or buy $20 boots, the quality will probably be about the same.

vs

50 are "Critical"

Most Helpful Critical Review

Posted 11/17/11
Overall Rated:1 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

My daughter also bought a pair of these boots and within 3 months one of the soles cracked. We took them back to the store and they informed us that it was a common problem and many customers took them back, they gave us an exchange set of boots. A few months later passed and the same thing happened to the new set. My daughter called them and the store said that if it was over 3 months they would not have a record and so we would be SOL. I told my daughter to e-mail Steve Madden and they replied to take it to the store. I took them to the store and the store manager said that she would contact her district manager. The store manager called us and told us to bring them back. We took them back and they said it would be the last exchange. The boots are very nice but they scuff easy and because the soles crack across easy (a common defect in workmanship) I will rate them low.

Additional 413 Troopa Steve Madden Reviews

1 2 3 4 5 ... 18

5 people found this review helpful  

October 7, 2011

Emily

from Ct

These shoes are just amazing. I have them in the Cognac color, and I love the color so much because it looks vintage and worn out. They keep my feet warm, and they're quite comfortable. The heel gives off a little extra height, but not to the point where you struggle to walk. If you are the slightest bit interested in these, you should buy them!

Brands I'd also recommend: Madden Girl, Rocketdog, Blowfish

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

March 22, 2012

Anonymous

from Ann Arbor, Mi.

I have worn them around the house, but am saving them for a special event. I have heard some negative comments about their durability...hope they hold up for me. They weren't cheap!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

February 19, 2012

Lisa D

from Scottsdale, Arizona

Definitely a 'must have' boot. Bought the cognac which is a beautiful brown. My feet still felt great at the end of the day and I work in retail.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

December 19, 2011

R

from Portland

I really love these boots-- but for full disclosure, here are a few things I noted: I would say that the color is a little bit lighter in person than in the picture (I ordered the cognac leather color), but is close enough, and still very nice. One boot is just slightly larger around the ankle/calf than the other, but this is really very minimal, more felt than visually noticed. They're definitely very comfy, and soften up a bit with wear and a quick leather conditioning treatment. I have done a lot of walking in them, and have had no discomfort. Cute with a skirt and leggings, or some skinny jeans. I'd say they're true to size, but order a half-size larger if you plan on wearing thicker wool socks with them.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

March 2, 2011

EMILIE

from NJ

Awesome boots! Cognac color is beautiful and goes with everything! Read a lot of reviews and many said narrow and size up; so glad I didn't listen. These fit perfect in my regular size. I have a wide foot and there is plenty of room. Soft leather too! Perfect height for jeans or skirts, dresses. I just love them!

Brands I'd also recommend: mia bedford,two lips liberty boots

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

February 22, 2011

Stuph B

from San Diego, CA

These boots are AWESOME; so tough and edgy looking, but still feminine and stylish. The color is exactly as pictured - a nice, rich brown. They are comfortable, easy to lace and fun to wear.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

3 people found this review helpful  

March 14, 2012

Anonymous

from Northampton, MA

These shoes are really cute, but I have to agree with everyone else on the quality. They scuffed within a day and the sole is not very good quality. They are comfy and cute, but I really wish they were better quality

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

November 10, 2011

Hannah G

from New York city

I absolutely love these boots BUT after only the third time wearing them the heel started to peel off. I couldn't bring myself to part with them so I crazy glued them back together and they have been fine ever since.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

3 people found this review helpful  

March 17, 2012

Diane c

from Santa Barbara, California

Unfortunately I absolutely love these boots. They are so comfortable, but they fell apart within two weeks. They became unglued along the sole and front half of both shoes.

Brands I'd also recommend: Frye

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

February 9, 2012

Anonymous

 

These boots are awful! I was hesitant to order these based on some of the previous reviews which claimed they were poor quality....boy, were they right! I love the style of these but they are made so poorly. I had to exchange 5 times! Zappos has wonderful customer service by the way. Everyone I spoke to was so helpful and polite. First pair were in brown which looked nothing like the picture! Instead of that nice aged leather look they were so cheap looking, more like pleather than leather, not worth the money. The others I tried in black, color was fine but after a week the seams ripped, then the heel broke, then parts of the leather looked like it was peeling off - all within a month mind you. Horrible shoes, do not waste your money.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

October 10, 2011

Anonymous

from New York City, NY

The style of these boots is great, but they are terrible quality. Don't spend your money on these, buy something similar because the manufacturing flaws are not worth it and won't last. I've had 2 pairs. The first pair's soles cracked completely across under the ball of my foot after 2 months wear. With the second pair, the right heel fell off on the sidewalk after 3 months wear. I love them but they are so badly made. I couldn't bring myself to get another pair.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

June 4, 2012

Anonymous

from east

I have not purchased these boots yet but, I am concerned with the fact that the cognac boots are labeled brown and the brown boots are labeled cognac.

Brands I'd also recommend: frye

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

2 people found this review helpful  

April 26, 2012

Alexa O

from NJ

I waited awhile after buying these boots before writing a review because I'd read several that said the sole split or there were other problems with quality. I've had no such problems. The boots are beautifully made as far as I can see, and the leather seems high quality and very sturdy. They also smelled amazing when I first opened the box. The boots are a very feminine version of a combat boot. They have a low profile and they are narrow, which makes them impossible to mistake for men's boots. Yet they still look tough. I've been looking for a pair of boots like this for years, and I am in love with these. One note on comfort, they are narrow and the seam at the toe does irritate my feet at times. If you have a wide foot, I would not recommend these. They also run a little small, which I have found is always true with Steve Madden. Other than that -- fantastic.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 15, 2012

Anonymous

from Southfield, MI

Great all around for fit, color, value, style. Great also for those who are creative and want a blank canvass to add studs!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 3, 2012

Anonymous

 

I bought these for my 20 year old daughter and she loves them. They are sturdy, fashionable and true to size.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 29, 2012

Christine C

from Tampa, FL

Super comfortable. I get lots of compliments. This is my second pair...yes I wore out the first pair. I wear them with jean and skirts for a little edge. My sister has this pair in brown and she loves them, too. The only complaint is that they have a strange odor at first when they are taken out of the box which goes away after wearing them a few times. I did also air them outside for a day. I highly recommend these boots.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 25, 2012

Paige s

from Kansas

Awesome boots. Very comfy. Great price too! Fit was true to size & real leather makes them flexible & soft.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 18, 2012

Anonymous

from San Rafael, CA

So cute. Very comfortable. Suitable for all ages. Love these boots.

Brands I'd also recommend: Munro, fit flop, Skechers

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 15, 2012

Tracee H

from Boston MA

I bought these boots for my 13 year old daughter and she absolutely loved them. They fit true to size and wear in nicely after a bit. She wears them unlaced on top with pants or skirts. Very cute and she wears them often. Quick delivery! Thanks Zappos!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 13, 2012

Lauren K

from Kansas City, MO

Just received these in the mail. I have to return them and try again because the 7.5 (which is my shoe size, has been forever) was hilariously too small. In addition to running small they must run narrow too because my feet on the wider side. Just wish I could have some warning that they are sized differently than any other shoe I've purchased from Zappos. And now I'm having doubts because all these reviewers said they'll fall apart. I bought and went through 2 pairs of crappy Payless boots both of which had the heel rip off the boot - I am going to be so frustrated if this more expensive pair fares the same. For now though I'm exchanging - a warning though - go up a full size! I am getting an 8.5 and have rarely ever fit an 8.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 11, 2012

Anonymous

from Syracuse, New York

I love these boots. They are stylish and comfortable. I wear them with everything. Easy on and off too.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 9, 2012

Anonymous

from Philadelphia, PA

Fits and looks great - very comfortable. This boot seems to require a heavy/thick sock.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 2, 2012

Madeleine J

from Chicago, IL

These boots are amazing! I have them in natural leather (the white-ish one) and have worn them twice so far. They are so comfortable, although are a little roomy in the toe, which is fine because if I ordered a half size down they would be snug. Anyways, I have gotten so many compliments! I like to wear them over skinny jeans, or they can even go with a skirt/dress! When it's warmer, I plan to wear them with shorts. They are so versatile. Plus, because of the wide flap, you can tie the shoelace further down and kind of slouch the flap forward. Anyways, I love these shoes.

Brands I'd also recommend: Nine West, UGG, DV by Dolce Vita

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 24, 2012

Julia L

from New Brunswick, NJ

These boots are awesome -- I wear them close to everyday (rain, mud), and they are super comfortable and look great with jeans or with tights. I wear an 11 and after a couple of wears they fit perfectly.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 15, 2012

Joanne S

from Redondo Beach, CA

I bought these as a Christmas gift for my daughter and she loves them. Steve Madden does it again.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

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