holiday-shipping

Steve Madden Troopa Reviews

416 reviews
total

Overall Rating:

100%Rated 5 stars

0%Rated 4 stars

0%Rated 3 stars

0%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

77% "Felt true to size"

86% "Felt true to width"

69% "Moderate arch support"

371 are "Favorable"

Most Helpful Favorable Review

Posted 3/8/12
Overall Rated:3 stars!
Comfort Rated:2 stars!
Style Rated:4 stars!

So these boots certainly are stylish but their lack of quality makes the price ridiculous. At the price point you could almost buy some Doc Martens that will last the rest of your life or you could save up some more and buy some Frye boots that will last and last, look even more stylish, and are loaded with history. I am disappointed that I spent my money on these. If you ask me, the side zipper looks cheesy, the leather is alright, the stitching is not meant to last. Save your money and buy something better. Or buy $20 boots, the quality will probably be about the same.

vs

45 are "Critical"

Most Helpful Critical Review

Posted 11/17/11
Overall Rated:1 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

My daughter also bought a pair of these boots and within 3 months one of the soles cracked. We took them back to the store and they informed us that it was a common problem and many customers took them back, they gave us an exchange set of boots. A few months later passed and the same thing happened to the new set. My daughter called them and the store said that if it was over 3 months they would not have a record and so we would be SOL. I told my daughter to e-mail Steve Madden and they replied to take it to the store. I took them to the store and the store manager said that she would contact her district manager. The store manager called us and told us to bring them back. We took them back and they said it would be the last exchange. The boots are very nice but they scuff easy and because the soles crack across easy (a common defect in workmanship) I will rate them low.

Additional 396 Troopa Steve Madden Reviews

1 2 3 4 5 ... 16

2 people found this review helpful  

February 25, 2012

Paige s

from Kansas

Awesome boots. Very comfy. Great price too! Fit was true to size & real leather makes them flexible & soft.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 18, 2012

Anonymous

from San Rafael, CA

So cute. Very comfortable. Suitable for all ages. Love these boots.

Brands I'd also recommend: Munro, fit flop, Skechers

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 15, 2012

Tracee H

from Boston MA

I bought these boots for my 13 year old daughter and she absolutely loved them. They fit true to size and wear in nicely after a bit. She wears them unlaced on top with pants or skirts. Very cute and she wears them often. Quick delivery! Thanks Zappos!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 13, 2012

Lauren K

from Kansas City, MO

Just received these in the mail. I have to return them and try again because the 7.5 (which is my shoe size, has been forever) was hilariously too small. In addition to running small they must run narrow too because my feet on the wider side. Just wish I could have some warning that they are sized differently than any other shoe I've purchased from Zappos. And now I'm having doubts because all these reviewers said they'll fall apart. I bought and went through 2 pairs of crappy Payless boots both of which had the heel rip off the boot - I am going to be so frustrated if this more expensive pair fares the same. For now though I'm exchanging - a warning though - go up a full size! I am getting an 8.5 and have rarely ever fit an 8.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 11, 2012

Anonymous

from Syracuse, New York

I love these boots. They are stylish and comfortable. I wear them with everything. Easy on and off too.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 9, 2012

Anonymous

from Philadelphia, PA

Fits and looks great - very comfortable. This boot seems to require a heavy/thick sock.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 2, 2012

Madeleine J

from Chicago, IL

These boots are amazing! I have them in natural leather (the white-ish one) and have worn them twice so far. They are so comfortable, although are a little roomy in the toe, which is fine because if I ordered a half size down they would be snug. Anyways, I have gotten so many compliments! I like to wear them over skinny jeans, or they can even go with a skirt/dress! When it's warmer, I plan to wear them with shorts. They are so versatile. Plus, because of the wide flap, you can tie the shoelace further down and kind of slouch the flap forward. Anyways, I love these shoes.

Brands I'd also recommend: Nine West, UGG, DV by Dolce Vita

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 24, 2012

Julia L

from New Brunswick, NJ

These boots are awesome -- I wear them close to everyday (rain, mud), and they are super comfortable and look great with jeans or with tights. I wear an 11 and after a couple of wears they fit perfectly.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 15, 2012

Joanne S

from Redondo Beach, CA

I bought these as a Christmas gift for my daughter and she loves them. Steve Madden does it again.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 8, 2011

Anonymous

 

I absolutely love these boots! They are so comfy and stylish but the only downside is that they don't have a lot of sole support especially wearing them in the snow! I normally wear a size 7 but I order them in 7.5.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 6, 2011

Anonymous

 

I love this boot. It is totally true to size, comfortable, the zipper makes putting them on and taking them off incredibly easy, and they look even better on than they do in the picture. I have to prevent myself from wearing them every single day, so I think that I might buy another pair in black. The only problem I've had with them so far is their lack of tread, but I love them so much I think that I am just going to get them resoled.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 4, 2011

Maria

from Atlanta,GA

My 20 year old daughter loves these boots. She wears them with leggings and jeans. They are quality and hold their shape.

Brands I'd also recommend: uggs

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 28, 2011

Anonymous

from New York

Really enjoying these boots! I got them for my daughter. Just what she was looking for. Very comfortable, even on a long day on her feet.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 18, 2011

Anonymous

from Seattle

I really like these boots. I have been unsure if I wanted boots with laces and I didn't even have to compromise. I get the look of laces with out having to deal with them. Yah!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 2, 2011

Jenny C

from Brooklyn, NY

I just received these boots today and I'm in love! They are perfect! Just what I was looking for. I cannot wait to wear them with jeans, skirts, dresses, even shorts. I ordered my normal size 7 and they fit perfect.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 2, 2011

Anonymous

from Long Beach Ca

There's nothing I don't like about these boots. They were comfortable from the first time I put them on and they are really cute.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 2, 2011

Anonymous

 

Fast shipping! The boots were exactly what I expected and I love them! I bought a half size up because I heard they tend to run small and it fits perfectly!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

2 people found this review helpful  

February 1, 2011

Anonymous

from iowa city

These boots are great: true to size, unless you want to wear wool socks. User friendly (zippers and laces). Versatile. Also, the customer service at Zappos is impeccable, adorable, and the easiest representatives I have ever talked to over the phone.

Brands I'd also recommend: vans

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 29, 2011

Anonymous

 

Love these boots! They are super soft and flexible. Very stylish and look great with skinny jeans. Definitely a keeper.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 19, 2011

New J

from New Jersey

Purchased these boots as a Christmas gift for my college-age daughter. She absolutely loved them and gets compliments on them all of the time

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 15, 2011

Anonymous

from Laguna Niguel, CA

Perfect in every way. At first out of stock, but Zappos notified me as soon as the boots were available and we got them in time for Christmas and a trip to New York City. Worth waiting for. Walked all over the city, snow and all, boots were comfortable and warm.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 11, 2011

Anonymous

from long island , ny

These are excellent quality, wear-everyday-with-everything boots. They tend to run narrow, which is why they're great for narrow feet. Stylish, hip, comfortable.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 13, 2010

Anonymous

from Owego, NY

Great boots! I bought the brown ones first and then the black. Very comfortable and they go great with jeans.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 7, 2010

Anonymous

 

Awesome, adorable, comfortable boot that gets tons of compliments. It's seriously a great boot and goes with a bunch of different outfits. It is true to size, so no worries there. I thought they would be narrow based on reviews, but no worries there and I have high arches. Another review mentioned the lack of tread, which is true. It's a shame they don't have tread, but if you're not headed out in the ice, you should be fine.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 4, 2010

Anonymous

from Los Angeles

I love these boots! They are somewhat hard to put on though, but the cuteness of them makes it worth it.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

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