Steve Madden Troopa Reviews

472 reviews
total

Overall Rating:

60%Rated 5 stars

24%Rated 4 stars

8%Rated 3 stars

4%Rated 2 stars

4%Rated 1 stars

Customer Fit Survey:

79% "Felt true to size"

88% "Felt true to width"

72% "Moderate arch support"

420 are "Favorable"

Most Helpful Favorable Review

Posted 3/8/12
Overall Rated:3 stars!
Comfort Rated:2 stars!
Style Rated:4 stars!

So these boots certainly are stylish but their lack of quality makes the price ridiculous. At the price point you could almost buy some Doc Martens that will last the rest of your life or you could save up some more and buy some Frye boots that will last and last, look even more stylish, and are loaded with history. I am disappointed that I spent my money on these. If you ask me, the side zipper looks cheesy, the leather is alright, the stitching is not meant to last. Save your money and buy something better. Or buy $20 boots, the quality will probably be about the same.

vs

52 are "Critical"

Most Helpful Critical Review

Posted 11/17/11
Overall Rated:1 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

My daughter also bought a pair of these boots and within 3 months one of the soles cracked. We took them back to the store and they informed us that it was a common problem and many customers took them back, they gave us an exchange set of boots. A few months later passed and the same thing happened to the new set. My daughter called them and the store said that if it was over 3 months they would not have a record and so we would be SOL. I told my daughter to e-mail Steve Madden and they replied to take it to the store. I took them to the store and the store manager said that she would contact her district manager. The store manager called us and told us to bring them back. We took them back and they said it would be the last exchange. The boots are very nice but they scuff easy and because the soles crack across easy (a common defect in workmanship) I will rate them low.

Additional 452 Troopa Steve Madden Reviews

1 2 3 4 5 ... 19

 

November 16, 2016

Rae

 

You get what you pay for... Steve Madden seems to have gone down in quality. I will be surprised if these boots last more than 2 seasons. The leather is thin and looks cheap. I could have gone down a half size because they stretched out after 3 wears.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

 

November 13, 2016

Review for Zappos Rewards Points
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Anonymous

from Royal Oak, Michigan

This is a very comfortable boot. There was not bunching in the ankle area at all, and it was easy to wear for an entire day. The side zip makes it very accommodating to be able to switch back and forth between thinner and thicker socks as necessary. I would definitely buy this again.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 8, 2016

Review for Zappos Rewards Points
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Anonymous

 

Love these, they look great in person and are really comfortable

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 5, 2016

Review for Zappos Rewards Points
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Anonymous

 

Very stylish. Comfortable enough but not supportive.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 1, 2016

Review for Zappos Rewards Points
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Aline

from LOUISIANA

I bought these shoes many, many years ago and they are still holding up and fantastic. I'e worn them all over the world (even used them as a hammer when camping once). An all around awesome shoe. Highly recommend.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 29, 2016

Review for Zappos Rewards Points
(What's this?)

Holly L

from Michigan

These boots are super cute and pretty good quality for the price. They look good with lots of different choices of clothing and are comfortable as well. Overall, Im happy with my purchase. Also, gotta love how great Zappos customer service is!

Brands I'd also recommend: Ugg, Frye

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 21, 2016

Review for Zappos Rewards Points
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Joy F

from California

The shoe is smooth and has a distressed look. It fits well on the foot.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

October 20, 2016

Review for Zappos Rewards Points
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D. L

from Osceola, Ar

Very nice boot. True size, my daughter loves them

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

 

October 20, 2016

Review for Zappos Rewards Points
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Vera

from New Mexico

Usually I love Steve Madden boots but I was rather disappointed in these. I love the way they look, but their style does not outrank their overall discomfort. They are incredibly stiff and really hard to break in. I've worn mine for probably the equivalent of a full week, and they still are hard and stiff. There is absolutely no arch support and when I added insoles to help, the boots were too small and squeezed my feet. The laces should be switched out — they are bizarrely long, also really stiff, and do not stay tied. I've had two other pairs of SM boots that I just loved and that I took on various walking trips, and they did a great job. The Troppa boots are not in their league. I would not recommend these.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

October 19, 2016

Review for Zappos Rewards Points
(What's this?)

Smr

from Minnesota

I was a little wary of these boots because of reviews that are critical of their quality, but they were on a bit of a sale, which made them a) affordable while I save up for some Frye boots and b) I love the style (very classic-combat-boot but with a less-chunky sole than you usually get). I've had them for a few weeks and have worn them every day in work/walking around town situations, and they're holding up wonderfully so far. They're clearly not the best-quality leather (and NOTE: the lining is man-made, which differs from the description above), but the leather is certainly acceptable, the stitching seems solid, and they're quite comfortable. A couple of notes on the ones I got (black): 1) SIZING: I have a narrow foot, so I didn't size up as many folks recommended. I ordered my normal size 7, but my heel was slipping a lot, and just from trying the boots on twice, the leather seemed to be stretching a bit, so I exchanged for a 6.5. At first, I had a little trouble getting my foot in, but after trying the boots on twice, they'd softened up. After one evening of wearing them around the house, the boots fit PERFECTLY. So maybe if you've got a narrow foot, consider sizing down? Or at least not sizing up. 2) DIFFERENCES FROM WHAT'S PICTURED: The zipper and laces do NOT match the boots in the picture. The zipper has changed from that chunkier, brass-looking YKK to a black, narrow-tabbed YKK zipper. It's fine with me now, but I was initially disappointed. The laces are round rather than the flat-looking ones in the pictures above, which is no bigs, really, but if you're super into the minutia of laces, be warned. Overall, I'm really happy with these boots. They look GREAT with every outfit, they're comfortable, and they were relatively affordable.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 17, 2016

Review for Zappos Rewards Points
(What's this?)

C.S.

from NC

I have these boots in black and brown. The brown is a gorgeous cognac color that works as a great neutral color for a variety of different outfits/colors. However, within a couple of months the zipper broke off of one of my boots so I cannot wear the brown pair anymore. However, I have had the black pair for almost 2yrs and they have held up well. In the fall/winter I wear these every single day in any type of weather so there are a few scratches on the toe area but no problems with the sole or the zipper. My foot is on the wide side (but not wide enough to require wide fit shoes) and these boots are very comfortable, and feel true to size.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 30, 2016

Review for Zappos Rewards Points
(What's this?)

Paisley

 

Loves these boots!Got them for my daughter and they look great on shes very happy with them and I will be getting them in the two other colors and LOVE how super fast I get them!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 27, 2016

Review for Zappos Rewards Points
(What's this?)

Heather C

from San Francisco

These boots are amazing! Great quality leather and laces and super comfortable. I've only had them for a few weeks but they've already become a favorite and a staple in my wardrobe. I'd highly recommend these -- they go great with anything and can be dressed down during the day or up to go out at night!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 22, 2016

Anonymous

from South Carolina

I bought these boots for my daughter and she loves them. She wears them with dresses,jeans... whatever. She says that they are very comfy!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

July 20, 2016

Kathy f

from New York

Nice boots, however they ran big. I ve bought steve madden shoes before and never had an issue.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 16, 2016

Kate

 

I have to say that I am really surprised by all of these negative reviews about poor quality. I bought these in a Steve Madden store in four colors and I LOVE them. I am only now having to get the soles replaced, but that's after about two or three years of wearing them almost daily, winter or summer. No stitching has come apart or anything. They are UNBELIEVABLY comfortable. I could walk for miles in these and they are SUPER cute! I get tons of compliments on them.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 14, 2015

Aubrey S

from Warrenville, IL

I love these boots! I bought them specifically for a trip to Europe where I planned on doing a lot of walking, but wanted to look cute as well. I wore the boots a few times before the trip to break them in and found them to be quite comfortable over all. The toe area is a little narrow so I would definitely recommend wearing them around a bit before going long distances.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

June 12, 2015

Anonymous

 

I love these boots. I wear them all the time and get compliments on them. They look good with skinny jeans, boot cut jeans and some skirts and dresses. They are comfortable to walk or stand in all day, I am a hairstylist. Thinking of ordering brown too I love them so much.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 12, 2015

Anonymous

 

I really liked these boots and wore them for a couple of years before I had to throw them away. In mine, the leather just next to the heel in the back wore through due to constant creasing and rubbing against the hard heel material. I also had to take them to a shop to re-glue the front together after the sole started to come away. I'm giving them three stars because for that price I would expect a sturdier build. Otherwise they are nice boots which I wore with both skirts and jeans. They are not chunky and visually make the foot smaller which is a rarity for boots (I'm a size 10) and are a good everyday shoe that is easy to put on and take off thanks to the zipper.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 13, 2015

Alicia

from portland, or

I wore these boots for less than a year. Within the first few months the soles cracked and I had them resoled by an expert cobbler. (He sort of scoffed at their low level of craftsmanship.) They scuffed at an impressive rate, and have now fallen to tatters. I like the style, but at the price I would have expected better quality.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 27, 2015

Anonymous

 

Love! They run a half size bigger than your regular size. I am an 8 and needed a 7 1/2.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 18, 2015

Anonymous

 

I got a pair of these boots and within a month the sole fell off and there we're huge holes in the bottom of the boot. The boot was comfortable at first, but then I ended up getting many blisters. The boot was a waist of money and a complete rip-off.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 15, 2015

Anonymous

from Vancouver, BC

I bought these boots three or so years ago and today. I've decided to hang them up for good, I've walked them to death! They were my every day shoes, they go with every outfit and are ridiculously comfortable. My issues with them are that the sole does wear out pretty easily and they scuff a lot and the color turns green. I'm not sure if every pair is like this and mine smelled funny when I got them (not like leather) and it lingered (I bought them from a Madden store though)! For the price, they last as long as you would expect. They are better quality than cheap boots, but they're made for fashion, not necessarily true butt kicking combat. Today is a sad day but they are completely trashed. Will repurchase!

Brands I'd also recommend: Aldo

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 7, 2015

Anonymous

 

I love these boots! They are super comfortable and needed very little break-in time. I am a hairstylist and stand all day and they're fine. Plus, I get compliments on them every time I wear them, even from some of my conservative clients. I've only worn them with skinny jeans but am hoping they will look cute with a skirt too. Definitely recommend them!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 22, 2015

Cara

from denver, co

These boots are stylish and comfortable, easy to lace up and then use the side zipper to get on and off. They aren't super tall and also aren't super wide, which is great if you have smaller ankles/calves like I do. The size seems to be totally random. After trying on an 8.5, I purchased both the 9 and 9.5 but oddly the 9.5 felt smaller than the 9. I'd recommend trying a few sizes... also they seemed to be made slightly different (eyelets and look of the leather).

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide