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New Balance WW812 Reviews

163 reviews
total

Overall Rating:

68%Rated 5 stars

12%Rated 4 stars

20%Rated 3 stars

0%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

83% "Felt true to size"

83% "Felt true to width"

52% "Excellent arch support"

146 are "Favorable"

Most Helpful Favorable Review

Posted 7/5/11
Overall Rated:4 stars!
Comfort Rated:4 stars!
Style Rated:4 stars!

I've been a devoted fan of the WW811 for about a decade. When Zappos did not have my size in stock, I went to a New Balance store, only to be told that the WW811 is being replaced with the WW812. So, I bit the bullet and ordered a pair of WW812s from Zappos. I've been wearing them daily for about a month. First, if the shoe isn't immediately comfortable, it won't get comfortable with wear. It passed this test. The heels on both models have a slight indentation at the outside of the heel; it is deeper on the WW812, which was not entirely comfortable at first, but I got accustomed to it. While you're not supposed to do this, the WW811 is much easier to get onto the foot without a shoe horn; the back of the WW812 keeps folding in while trying to put it on this way. With plantar fasciitis, comfort trumps fashion with me any day; that said, these look a little "clunkier" than the WW811s. I exchange the lining for an orthotic and it works just as well with the WW812 as it did with the WW811. Had I not experienced the WW811, I would have given the WW812 a 5-star review all around; as it is, it's a great shoe, but I miss my 811s!

vs

17 are "Critical"

Most Helpful Critical Review

Posted 2/3/12
Overall Rated:2 stars!
Comfort Rated:1 stars!
Style Rated:4 stars!

I was really worried when NB abandoned Model 811, which I'd worn for decades. I tried the 812 in the same size and width(4E), but found that it pinched the toes and instep terribly. Still looking for a solution.

Additional 143 WW812 New Balance Reviews

1 2 3 4 5 ... 7

 

June 4, 2015

Carolyn H

from Alexandria, VA

I have purchased this style numerous times in beige and black. I like this shoe on the SL-2 last and never have a problem with fit I can easily remove the shoe insoles and insert my orthotic insoles.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 3, 2015

Anonymous

from Washington state

These are very comfortable. I use an insert and it works fine, good platform. I like that they look less athletic shoeish. I used to wear 608 but they do not appear to be making them anymore so I tried these and am happy. They are more expensive but I had a gift certificate so was willing to try something different.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 20, 2015

Pat l

from Oyster Bay, N. Y. 11771

Great...want to order another pair when I figure out how. My son ordered these for me awhile ago and this just came up on my screen when I went to Zappos!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 20, 2015

Anonymous

from Oklahoma

Though the style leaves much to be desire and looks blocky it is comfortable to wear. Comfortable enough for me to wear while I'm working which requires A LOT OF WALKING AROUND.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 15, 2015

Anonymous

 

New Balance dropped the design of model 911 a while back. The 811 is the replacement and it doesn't fit as well. I'm not the first person to notice. Makes you wonder why a shoe company would mess with a successful product. I was desperate and ordered this one. I'll make do.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

March 27, 2015

Anonymous

from A rocky island in Puget Sound

I've worn New Balance size 10 1/2 for ten years or more. This new model came in too small at 10 1/2: I went up to 11 and it's too big. Bummer. Obviously this new design might work for you, but I'm unhappy that I can't get a good fit from NB any more. They don't seem as supportive as my old go-to model either. Sad to abandon a US-made brand I've relied on so long.

Brands I'd also recommend: Keene

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 25, 2015

Sheila T

from Oregon

The 9 W were way too big, with my feet slipping out (even with an extra insole). I returned them and ordered the 9 M and my toes are cramped. Why would the length of the shoe change? It makes no sense to me. Sad that I have to return these.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 24, 2015

Anonymous

from United States

Great, comfortable sneakers from New Balance. The white is very easy to wash off with a soapy sponge. Thanks, Zappos!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 13, 2015

Anita H

from Polson, MT

Was not comfortable with my orthotics. There is a seam that pressed on a small bunion that I normally don't have problems with. They were narrow enough for my very slim size 11's. Back to the drawing board.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 9, 2015

Jennifer j

from United States

I was skeptical about this shoe. I have Plantar Fasciitis and needed a shoe with some support but I wasn't sure what type. I was wearing a very cushy Nike running shoe and my feet were killing me. This shoe has so much wonderful support! My foot does not move around! It seems very firm on the bottom but maybe that's because I was used to wearing so much cushion. The leather is wonderful. The ties are way too long. But the shoe is a lifesaver. I put them on along with my orthotics and I could walk a mile right away without pain. By the way, you can wear them with or without orthotics but there is plenty of room in regular width and length. These are your typical looking walking shoes and I'd rather be wearing cute shoes, but I'm very happy. Comfort is everything.

Brands I'd also recommend: Ecco boots work well for me too.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 29, 2015

Bessie w

from Appleton, wi

My daughter suggested that I try Zappos to get the shoes in the size I was looking for. The service is outstanding and the shoes was exactly what I wanted. Thank you for the prompt and great service.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

January 25, 2015

Anonymous

from Michigan

True to size, very comfortable, good arch support. I walk several miles every day and my feet don't hurt. My back pain has improved since wearing them, too.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

January 17, 2015

Lorena

from Cypress, Ca

These are very comfortable walking shoes. My only complaint is that the uppers aren't made of leather. The synthetic material makes my feet sweat more. However, the comfort is great! The heel is supportive and not too high so it doesn't irritate my arthritic knees. I can wear them all day without thinking about my feet.

Brands I'd also recommend: Easy Spirit

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 2, 2015

Vicki

from Michigan

I wish New Balance would quit messing with a good thing. I have bought New Balance for years, but each time it is becoming harder and harder to find a pair that fits without ordering, returning, ordering again. Very small

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

December 30, 2014

Anonymous

from Honeoye NY

These NB 812 shoes are great! I have a hard time finding wide shoes. These shoes fit me as if they were made for me. They are comfortable, stylish, and have a good arch. I have an old pair of the 811 model which are now garden shoes. They are about 5 years old and still are comfortable for gardening. The size I got is 8 2E and it's perfect for me.

Brands I'd also recommend: none

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 29, 2014

Vickie M

from south central Colorado

I like these shoes so much that I have had multiple pairs over the years. My favorite color is black, but the tan ones are great for warmer weather. The non roll sole keeps me from turning my ankle. In fact, my physical therapist commented on how much he liked the way these soles were made.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 14, 2014

RUTH L

from MALVERN, AR

This New Balance shoe was highly recommended by the company which makes the orthopedic inserts for my shoes. The "roller bar" in the shoe provides the correct arch support. I now have three pair, in three different colors, and they are wonderful.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 29, 2014

Margaret G

from Philadelphia Region

I love these! I wore them with slacks to a concert and flared pants. The support was great. My orthopedist recommends I add arch supports to all my shoes and they fit well in these.

Brands I'd also recommend: I wear only Merrell or New Balance

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 18, 2014

Anonymous

from Prescott, Arizona

I bought these to replace my worn-out New Balance 811 model. They fit just like the old ones, which is what I wanted. I have a fairly wide ball of the foot and narrow heel. The only small complaint I have is that the tongue tends to migrate to the outside, rather than staying in the middle. Otherwise, I'm quite happy. They are comfortable and provide good support.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 14, 2014

Anonymous

 

Very nice, but sadly ddi not fit me. I got these in 8AA, my usual size. They felt a bit snug but would probably stretch out. However, the heels are wide for a AA and the heel cup did not hold my heel.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

November 14, 2014

Jane

from United States

Overall the fit is very good. The arch support is superior to other similar models - I tried 9 other NB walking sneakers and for me, this was the best for arch support and comfort.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 13, 2014

Anonymous

from San Jose ca

I'm a mail carrier and believe me, I have tried many different types of walking shoes over my 30 plus years of walking....they're the best that I have found.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 10, 2014

Anonymous

from Kentucky

They are great, my daughter would get off from work and ride home and by the time she got to my house she could hardly walk in the house but they have helped her and it is amazing to see the difference in her and she said she doesn't hurt like she did.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 6, 2014

Anonymous

from northern california

5 1/2 W fits more like a 6 or even 7, with a lot of roominess overall. Good shoe for someone with a fat or injured foot, but not for a normal feminine foot.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

November 1, 2014

Anonymous

from Yonkers, New York

I had been a long-time user of the 811 version and am also pleased with the new 812 sneaker. The width of the new version is a bit large at the heel, but so are most shoes, which is why I like lace-ups. I cannot vouch for the insole since I usually have a problem with those and (as in this case) remove the insole and insert one I have bought and have been using in sneakers and boots for many years. I do like the WW812 and would not hesitate to buy it again.

Brands I'd also recommend: Brooks, New Balance

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

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