No Way! Free Next Day Shipping On Clothing M-F. Order Today, Wear It Tomorrow! Plus Free Returns. Learn More

New Balance WW812 Reviews

86 reviews
total

Overall Rating:

68%Rated 5 stars

8%Rated 4 stars

8%Rated 3 stars

4%Rated 2 stars

12%Rated 1 stars

Customer Fit Survey:

77% "Felt true to size"

75% "Felt true to width"

47% "Moderate arch support"

74 are "Favorable"

Most Helpful Favorable Review

Posted 11/8/11
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

I love these shoes. I passed over a different style and bought these because they're US-made. They fit well, feel good, and they give someone here a job. What could be better?

vs

12 are "Critical"

Most Helpful Critical Review

Posted 2/3/12
Overall Rated:2 stars!
Comfort Rated:1 stars!
Style Rated:4 stars!

I was really worried when NB abandoned Model 811, which I'd worn for decades. I tried the 812 in the same size and width(4E), but found that it pinched the toes and instep terribly. Still looking for a solution.

Additional 66 WW812 New Balance Reviews

1 2 3

 

October 16, 2012

Gardens v

from Littleton CO

First order with Zappos-Easy, fast delivery, competitive price,great web site. I've been wearing this NB style and brand in hard to find narrow width w/ Superfeet insoles (PH) for a few years to do 3 mile daily "mall walk" and most other activities. Great comfort, washes up easily after outdoor work, too. Color is nice departure for this old girl from white or black nerd shoes to go with khakis and summer linens. Color better in person than in photo.

Brands I'd also recommend: Don't wear much else

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 14, 2012

Anonymous

from Winston-Salem, NC

I have worn NB WW811 for years! I loved them and was heartbroken to find they were no longer available. I decided to try the WW812 even though some reviews didn't care for them. They are OK, but not like putting on a new pair of 811's! They do seem a bit wider in the heel but I can make do. I wore them for several weeks and then when it cooled off enough for long pants...I pulled out my tan pair of 811's I had bought last year! I loved my 811's...I like my 812's.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 10, 2012

Sue

from Massachusetts

These last a long time -- my 4 1/2 year old pair just started falling apart so despite the cost, I definitely got my money's worth out of them. I wear these every day year round so they have a lot of mileage. Plenty of room for toes. Can't wait to get my new pair!

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 29, 2012

Anonymous

from Zelienople PA

They are the most comfortable shoes I ever bought! Zappos helped with their wide variety of shoes! Thank you Zappos.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 24, 2012

Ruth S

from Brooklyn, New york

I use to wear the 811 I was told by New Balance that the 812 was the same thing modernized a little. I bought them and they are much narrower in the middle of the foot I have red marks on my feet when I take off my shoes at night and they make my orthotics rub the bottoms of my feet causing callouses I have just ordered another brand of shoes. I really miss the 811, they were heavenly I could sleep in them. I am praying that New Balance will make them again.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

September 23, 2012

Anonymous

from griffin ,GA

Really pleased with these shoes. Have trouble getting a shoe with enough toe room because of knots on my toes. They are very comfortable.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 19, 2012

Julie

from Seattle

I have been buying NB 800 Series for 20 years, based on a recommendation of a podiatrist; always the same size. As the series advanced up to NB811 the style and design remained the same. I ordered these with confidence knowing that the latest pair would be perfect. As it turns out, the 812 is a drastically different design and fit than it's predecessors. It has a new puffy heel wrap that does not hold my foot in place. It feels about an inch too long in the toe. I am sadly disappointed as I will now have to find a new sneaker after all these years. Based on reviews I have read, I am going to try NB927 or 928.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

September 14, 2012

Anonymous

from Tustin, CA

Read other reviews! No arch support on this shoe at all. Be prepared to pay for an orthotic insert. Not a good walker: feet hurt after only 10 minute soft walking, heel is too wide and can't tie shoe tight enough to keep foot inside shoe when walking. Not a good purchase.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 13, 2012

Anonymous

from nj

Finally, a sneaker that fits well for my wide big feet! It does not make them look bigger.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 10, 2012

Anonymous

from Cincinnati

These are wonderful shoes that fit my imperfect feet perfectly right out of the box! They accommodate orthotics and sensitive bunions. Love them.

Brands I'd also recommend: Propet

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 17, 2012

Paula

from Central Illinois

Shoes feel great! I choose them because they were made in the USA, but will be proud to purchase them next time im in the market for shoes.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 28, 2012

Anonymous

from kansas

I bought these for a trip with son and his family. I spent several hours walking and they felt good. The fit was as expected and the toe box was wide enough.

Brands I'd also recommend: softwalks, comfort cradles

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

July 24, 2012

Mimi

from North Carolina

I have worn the WW 811 shoes for many years.It is the only shoe that fits my foot and gives me good balance. I have tried two different WW 812 and they both break across my toes in the wrong place and I get rubbing on my toes that is very uncomfortable. Could you PLEASE bring back the WW 811?

Brands I'd also recommend: New Balance is my only choice up until now. If the WW 811 is not available I don't know what I will

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 9, 2012

Anonymous

from New Jersey

Very happy to find this shoe in my hard to find size. Ordered this and another shoe. They arrived next day. Send back 2nd shoe because I ordered it a size down and was too short. Excellent service!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 8, 2012

Anonymous

 

These shoes are absolutely the most comfortable! I have had at least half a dozen pairs. They are also made in America! Ordering them from Zappos is perfect. They arrive within days without special shipping costs -- free!

Brands I'd also recommend: New Balance also has other style shoes

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 30, 2012

Anonymous

from Rome, NY

These shoes are awesome! I'd previously worn the NB 811 and when I didn't see them offered tried a different style which was perfect for my right foot. But the left foot has a bit of an issue and so I did more research. Found that NB has different styles for different foot issues and thus learned that this 812 had replaced the 811. So glad I did as it has made a huge difference. Was very surprised how quickly they came which was a blessing as I was hurting and also planning a short vacation. Thank you NB and Zappos! Also note plenty of room for my own orthotic.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 27, 2012

CW

from Arlington, VA

I wanted to love these shoes but, like others have noted, my heels keep popping out. I purposefully chose these for the SL-2 last which is supposed to have a roomy toe box, high instep and narrow heel. The toebox is great, the instep is good but the heel is very loose. I have to tie them tightly to have the heels stay put but then the instep is too snug. I'd like to wear them daily but I don't - perhaps every 3-4 days. Style wise they are a bit chunky and look like nurse's shoes.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 1, 2012

Anonymous

from Washington State

I have been wearing this shoe for 5 years... dealing with chronic low back issues. I ordered a new pair, and find out it's not leather! Never knew. I have since tried on a number of other New Balance shoes and my back doesn't hurt. I will never buy the 812 again.

Brands I'd also recommend: New Balance 815's and 856's are great!

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 31, 2012

Lorena S

from Cypress, Ca

This is a great shoe. I love the way it hugs your heel. I have a lot of problems with slipping heels, so this was a welcome change. One thing - it runs wide and long! I had to order a 1/2 size smaller than usual.

Brands I'd also recommend: New Balance 927, Reebok DMX soles

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 17, 2012

Anonymous

from Grants Pass, Or

I've been wearing shoes from Zappos for over ten years now and wouldn't go anywhere else for shoes. What I especially like is the heel/ankle support the shoe provides. When their everyday looks fade they get rotated to "work in the garden shoes!" I still have the original pair I got!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 14, 2012

Anonymous

 

Great tennis shoes for someone with wide feet. This is my second pair like this, been wearing them for years now.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 28, 2012

Anonymous

from Carmel, California

Fabulous shoes - but I could have bought them anywhere. Why Zappos? Next day delivery, paid shipping both ways! No need to use my time and gas to go shopping. Plus the selection is much more than in my local shoe store! Love ya Zappos.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 24, 2012

Anonymous

from Baltimore, Maryland

I just bought these shoes before leaving for Paris where we wanted at least 3-4 miles a day. They were great...my feet and ankles still swelled but they didn't hurt and I didn't get any blisters (I also wear Thorlo walking socks!) This is the third pair of these shoes I've bought over the last 10 years at least...adapting to the new models as they discontinue the old. I highly recommend them. And yes, they do run small and narrow, so I bought a size 8 in medium width, when I usually wear a 7 1/2 narrow.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

1 person found this review helpful  

April 22, 2012

Anonymous

 

Excellent product! Excellent service! Love the free shipping both ways! Will definitely use again for shoes!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

1 person found this review helpful  

April 15, 2012

Anonymous

from Las Vegas, NV

Zappos sent this product in fast time and it is exactly what I ordered. I plan to use Zappos again and again in the future. These shoes are for a daughter who needs them for work. A local shoe store carries them but did not have the color available would get them from another store and call me. I am still waiting for the call. Zappos is just great.

Brands I'd also recommend: Prefer the New Balance the Doctor toldl me to use

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value

10. Be Humble

What are Zappos Family Employees Doing Right Now?