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New Balance WW812 Reviews

128 reviews
total

Overall Rating:

60%Rated 5 stars

20%Rated 4 stars

20%Rated 3 stars

0%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

80% "Felt true to size"

80% "Felt true to width"

49% "Excellent arch support"

114 are "Favorable"

Most Helpful Favorable Review

Posted 7/5/11
Overall Rated:4 stars!
Comfort Rated:4 stars!
Style Rated:4 stars!

I've been a devoted fan of the WW811 for about a decade. When Zappos did not have my size in stock, I went to a New Balance store, only to be told that the WW811 is being replaced with the WW812. So, I bit the bullet and ordered a pair of WW812s from Zappos. I've been wearing them daily for about a month. First, if the shoe isn't immediately comfortable, it won't get comfortable with wear. It passed this test. The heels on both models have a slight indentation at the outside of the heel; it is deeper on the WW812, which was not entirely comfortable at first, but I got accustomed to it. While you're not supposed to do this, the WW811 is much easier to get onto the foot without a shoe horn; the back of the WW812 keeps folding in while trying to put it on this way. With plantar fasciitis, comfort trumps fashion with me any day; that said, these look a little "clunkier" than the WW811s. I exchange the lining for an orthotic and it works just as well with the WW812 as it did with the WW811. Had I not experienced the WW811, I would have given the WW812 a 5-star review all around; as it is, it's a great shoe, but I miss my 811s!

vs

14 are "Critical"

Most Helpful Critical Review

Posted 2/3/12
Overall Rated:2 stars!
Comfort Rated:1 stars!
Style Rated:4 stars!

I was really worried when NB abandoned Model 811, which I'd worn for decades. I tried the 812 in the same size and width(4E), but found that it pinched the toes and instep terribly. Still looking for a solution.

Additional 108 WW812 New Balance Reviews

1 2 3 4 5

 

February 24, 2014

Anonymous

from New York, NY

Excellent, comfortable walking shoe. I like New Balance because they have size 11.5, which is almost impossible to find in a wide. The shoe is a little heavy but for a walking shoe, it's fine.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 20, 2014

Dot

 

These shoes are supportive but not at all lightweight and clunky, It felt like I had two weights attached to my feet. I am sure some people might like this but for those looking for something lightweight don't buy this pair of shoes

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 18, 2014

Anonymous

from Livermore, CA

These shoes are comfortable enough, but after only a few days I noticed that a seam by the inside toe is already coming apart, and some white is showing (not good for a black shoe). Maybe it wasn't sewn right. For the price I paid, I would have expected better quality. I found the appearance of these to be a little on the blah side. I feel like a dork when I wear them - maybe it's because they are a wide width. On the positive side, they are very comfortable and I can wear them all day. I have relegated them to be shoes for working around the house, where no one sees me in them.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 14, 2014

Nobody

 

Shoe shopping is always a difficult task for me. As a child, I had to wear unfashionable tie oxfords while the rest of my classmates wore fashionable loafers. The heels of the shoes would always slide up and down. Sometimes I would walk right out of the shoe unless the shoe was securely tied to my foot. Until about 15 years ago, I was able to buy narrow width AA shoes from better shoe stores. Then I was told nobody wore narrow shoes anymore, so the stores stopped carrying them. Just to make buying shoes interesting, not only is my foot narrow, the right foot also pronates due to an overly flexible or collapsed arch. This creates more fit problems for the right foot. I have a pair of 811's that I wear a lot. While other people said the 812's were worse, I think they might be better. They have a little more toe room. This is another boring pair of white shoes, but they fit and not not bind or pinch anywhere and they are for work where I am on my feet most of the day. Good arch support. Really good heel stability. Plenty of room in the toes - very important as my toes are not overly narrow and certainly do not point! Fits snug enough to move with my foot, but not so big as to be clunky. A little heavy, but they are leather, not mesh and are not heavy for leather shoes - and as lab tech, I won't have to worry about chemicals or other nasties getting through the mesh and onto my foot.

Brands I'd also recommend: Saucony

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 1, 2014

Joan C

 

This shoe is a replacement for WW 811, which I had previously worn. This shoe took a bit of getting used to, but now I'm pleased with the fit.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 20, 2013

Anonymous

 

I ordered two pairs of the WW812, one in white and one in black. I've worn the WW811 for several years and really liked the shoe. I inadvertently ordered a half-size larger in the black WW812. The white fit wonderfully - the black was at least a half size too small! I'm very disappointed that there should be such a size discrepancy in different colors. I don't want two pairs of white shoes and don't care for the bone - the only other color available. New Balance really needs to work on their quality control.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 18, 2013

Anonymous

from Ct.

This shoe has great support, and the fact that Zappos carries narrow is really a bonus for me. The shoe does tend to pronate however.Customer service is wonderful too.

Brands I'd also recommend: Clarks

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 23, 2013

Anonymous

from NW Illinois

The shoe was comfotable and a good fit on the second day of wearing. Being made from all man-made materials it is easy to clean. I wear it walking and when I'm on my feet alot. I'm a senior citizen, with large feet, who lives in Birkenstocks for comfort when at home.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 8, 2013

Anonymous

from California

Had to return this otherwise great shoe. The New Balance shape hits the outside of my foot and pinches the little toe. I have a small, wide foot with a bunion, so I am very difficult to fit.

Brands I'd also recommend: Saucony, Asics

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

September 23, 2013

Anonymous

 

I needed a supportive, comfortable shoe for standing for long periods of time. This fits the bill. Toe box area is roomy. Arch support is just enough. I have learned in wearing New Balance I have to go a half size larger with this brand. I will probably order a second pair when needed. Most important is there's no backache or foot pain at the end of the day.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 19, 2013

Anonymous

 

The first time I ordered, the shoe tongue fell off so I exchanged them for an identical pair. In the end, I did not find the shoe that comfortable. It is reinforced for 'mobility and stability'; however, that makes the shoe stiff and awkward to walk in. I have other NB shoes that feel more comfortable than this one.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

September 6, 2013

Anonymous

from California

My first purchase from Zappos was perfect. The shoes were too big so I had to return them but the whole process went very smoothly. The right arrived and they fit perfectly a little wide but I will remember this my next purchase. I would like to say if you like good service and a wide selection to choose from try Zappos. You will be pleased.

Brands I'd also recommend: Naturalizer

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 10, 2013

Anonymous

from Atlanta, Georgia

This is a good pair of basic black shoes. The style is not too "Clunky," like some others I've bought. The foot bed is hard, though, so some cushioning inserts are needed.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 5, 2013

Joann G

from Texas

Great customer service. Shoes arrived the next day. These shoes are made in the USA, are true to size and fit great.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 23, 2013

Anonymous

from New Jersey

These are my favorite sneakers. I have extra wide feet in a size 6.5 I put these on and they fit like a glove no break in time at all!

Brands I'd also recommend: yes

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 18, 2013

Anonymous

from Upstate New York

Customer service is excellent and I love the sense of humor which accompanies each transaction. The wide selection is helpful and the solid shoes are fantastic. I needed a shoe that could take a wedge because my one leg is shorter than the other. Perfect shoes.

Brands I'd also recommend: Keans

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 18, 2013

Anonymous

from San Francisco, CA

I am completely happy with these shoes. I order New Balance in 1/2 size larger than other shoes and they are a great fit with great support and comfort. I was replacing 811's and find them to be very close to the same shoe.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 17, 2013

Anonymous

from Olympia, WA

I have bilateral Ankle-Foot Orthosis. My leg braces extend under the foot and I have a wide foot already. I find the New Balance WW812 are wide enough to fit everything in. The roomy box toe means my toes are not squished or curled. This is my go-to shoe.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 2, 2013

Anonymous

from Ohio

Very solid shoe with little flex; wide at instep and toe box, but a little too wide at ankle; could not assess arch as I use orthotics.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 23, 2013

Karen L

from Scottsdale, AZ

After bunion surgery on both feet, I bought a pair of New Balances. They were very comfortable. I needed a new pair because the other ones were getting old so I bought the 928s. Reviews mentioned about the heel being high. I wasn't sure what that meant but after wearing my new ones, I realize that it meant that the heels were more shallower. I can feel my heel slip a but it's not to the point that it interferes with my comfort. It's okay but I wish they were like the other ones I had. Still...I'd give it an excellent rating.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 22, 2013

Jules

from bloomfield hills mi

Purchased these for my very stylish 84 year old mother! She is a little unstable on her feet so we wanted something with a lot of support that didn't look clunky! She is very satisfied with these tennis shoes and she loves the fact that they don't make her look old!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 4, 2013

Anna D

from Frederick,Md.

Put these shoes on and go...no breaking in...perfect fit. Lots of toe room which I need. Highly recommend these shoes for walking. Great support.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 21, 2013

Anonymous

from Silver Spring, MD

My only complaint is that the seam at the base of the tongue isn't flat. Like a 1/4" edge which rubs the top of my foot when I walk. Such a shame because it's otherwise a perfect fit.

Brands I'd also recommend: Any other New Balance built on an SL-2 last

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 19, 2013

Arleen Z

from Columbus, Ohio

These are excellent shoes but if you have bunions and/or use orthotics, these may not be for you...at least until you "break them in."

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 14, 2013

Sandy L

from Ohio

I love this shoe! I have very wide feet and have trouble getting shoes that fit-this one does. I live in these shoes. I just wish they were available in bone in EEEE width!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble