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New Balance WW812 Reviews

116 reviews
total

Overall Rating:

68%Rated 5 stars

12%Rated 4 stars

8%Rated 3 stars

8%Rated 2 stars

4%Rated 1 stars

Customer Fit Survey:

79% "Felt true to size"

79% "Felt true to width"

47% "Excellent arch support"

103 are "Favorable"

Most Helpful Favorable Review

Posted 7/5/11
Overall Rated:4 stars!
Comfort Rated:4 stars!
Style Rated:4 stars!

I've been a devoted fan of the WW811 for about a decade. When Zappos did not have my size in stock, I went to a New Balance store, only to be told that the WW811 is being replaced with the WW812. So, I bit the bullet and ordered a pair of WW812s from Zappos. I've been wearing them daily for about a month. First, if the shoe isn't immediately comfortable, it won't get comfortable with wear. It passed this test. The heels on both models have a slight indentation at the outside of the heel; it is deeper on the WW812, which was not entirely comfortable at first, but I got accustomed to it. While you're not supposed to do this, the WW811 is much easier to get onto the foot without a shoe horn; the back of the WW812 keeps folding in while trying to put it on this way. With plantar fasciitis, comfort trumps fashion with me any day; that said, these look a little "clunkier" than the WW811s. I exchange the lining for an orthotic and it works just as well with the WW812 as it did with the WW811. Had I not experienced the WW811, I would have given the WW812 a 5-star review all around; as it is, it's a great shoe, but I miss my 811s!

vs

13 are "Critical"

Most Helpful Critical Review

Posted 2/3/12
Overall Rated:2 stars!
Comfort Rated:1 stars!
Style Rated:4 stars!

I was really worried when NB abandoned Model 811, which I'd worn for decades. I tried the 812 in the same size and width(4E), but found that it pinched the toes and instep terribly. Still looking for a solution.

Additional 96 WW812 New Balance Reviews

1 2 3 4

 

August 10, 2013

Anonymous

from Atlanta, Georgia

This is a good pair of basic black shoes. The style is not too "Clunky," like some others I've bought. The foot bed is hard, though, so some cushioning inserts are needed.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 5, 2013

Joann G

from Texas

Great customer service. Shoes arrived the next day. These shoes are made in the USA, are true to size and fit great.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 23, 2013

Anonymous

from New Jersey

These are my favorite sneakers. I have extra wide feet in a size 6.5 I put these on and they fit like a glove no break in time at all!

Brands I'd also recommend: yes

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 18, 2013

Anonymous

from Upstate New York

Customer service is excellent and I love the sense of humor which accompanies each transaction. The wide selection is helpful and the solid shoes are fantastic. I needed a shoe that could take a wedge because my one leg is shorter than the other. Perfect shoes.

Brands I'd also recommend: Keans

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 18, 2013

Anonymous

from San Francisco, CA

I am completely happy with these shoes. I order New Balance in 1/2 size larger than other shoes and they are a great fit with great support and comfort. I was replacing 811's and find them to be very close to the same shoe.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 17, 2013

Anonymous

from Olympia, WA

I have bilateral Ankle-Foot Orthosis. My leg braces extend under the foot and I have a wide foot already. I find the New Balance WW812 are wide enough to fit everything in. The roomy box toe means my toes are not squished or curled. This is my go-to shoe.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 2, 2013

Anonymous

from Ohio

Very solid shoe with little flex; wide at instep and toe box, but a little too wide at ankle; could not assess arch as I use orthotics.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 23, 2013

Karen L

from Scottsdale, AZ

After bunion surgery on both feet, I bought a pair of New Balances. They were very comfortable. I needed a new pair because the other ones were getting old so I bought the 928s. Reviews mentioned about the heel being high. I wasn't sure what that meant but after wearing my new ones, I realize that it meant that the heels were more shallower. I can feel my heel slip a but it's not to the point that it interferes with my comfort. It's okay but I wish they were like the other ones I had. Still...I'd give it an excellent rating.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 22, 2013

Jules

from bloomfield hills mi

Purchased these for my very stylish 84 year old mother! She is a little unstable on her feet so we wanted something with a lot of support that didn't look clunky! She is very satisfied with these tennis shoes and she loves the fact that they don't make her look old!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 4, 2013

Anna D

from Frederick,Md.

Put these shoes on and go...no breaking in...perfect fit. Lots of toe room which I need. Highly recommend these shoes for walking. Great support.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 21, 2013

Anonymous

from Silver Spring, MD

My only complaint is that the seam at the base of the tongue isn't flat. Like a 1/4" edge which rubs the top of my foot when I walk. Such a shame because it's otherwise a perfect fit.

Brands I'd also recommend: Any other New Balance built on an SL-2 last

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 19, 2013

Arleen Z

from Columbus, Ohio

These are excellent shoes but if you have bunions and/or use orthotics, these may not be for you...at least until you "break them in."

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 14, 2013

Sandy L

from Ohio

I love this shoe! I have very wide feet and have trouble getting shoes that fit-this one does. I live in these shoes. I just wish they were available in bone in EEEE width!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 14, 2013

Anonymous

from Alexandria, NH

I injured my foot and have to wear sneakers to work until it heals. I like that it is not obvious that I am wearing sneakers. These sneakers are very comfortable and perfect for my wide width foot. However, they have a weird little split in the front of the sneaker. Each sneaker has it. I believe it's part of the design, but I worry over time it will cause issues. I always buy New Balance, and I don't remember seeing this in other styles.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 8, 2013

Anonymous

 

This shoe is wide, therefore comfortable. I like the black for work. However, I wonder why I have to spend so much for a shoe with absolutely no arch support. I am looking at having to purchase insoles as well and none I have tried feel good in the shoe. I never had that problem when shoes came with arch supports.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 30, 2013

Ann R

from Rochester, IL

I have loved, bought and worn New Balance shoes for years. I need shoes that give me good support and good space in the toe box. I do not like shopping for shoes because I have difficulty getting a good fit, but New Balance worked great. I could buy them knowing they would provide what I need - until now. The 811 shoe fit great, but you changed the toe box design with the 812. My usual size, a 9B was too tight where the design changed in the toe box. I bought a wider width to get one that fit in that area, which works decently as long as I walk on level ground. But on uneven ground, my foot slides around. I should not have bought them. Also the design is not as attractive. They have a clunky look to them and I certainly do not need my feet to look bigger. Now I have to find an alternative to my beloved New Balance shoes.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

March 8, 2013

Anonymous

 

I disliked the synthetic material the shoes are made of - it looks like cheap vinyl. My heels slipped out when I attempted to use my orthotic inserts. The only good thing about the shoes is that they are made in the USA.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 14, 2013

Anonymous

from Walnut Creek, CA

I have been wearing these shoes for many years, ordering a new pair when the old ones are so beat up they get relegated to yard work. I love the comfortable fit (roomy toe box) and the nice looks of the shoes. Personally, I like more arch support than they (or most shoes)provide, so I replace the insoles with Spenco Full Arch Cushion insoles.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 21, 2013

Beverly j

from michigan

I have always worn these NB walkers. I could not find the number of my shoes and Zappos is so good they knew the shoe and the new number for NB...

Brands I'd also recommend: no other

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 5, 2013

Felicia S

 

My order came quickly and in perfect condition. I will definitely order from Zappos again! Thank you so much for your good service.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 21, 2012

Anonymous

 

I am hard to fit and because of foot problems, I have to wear orthotics. The New Balance shoes fit perfectly and are extremely comfortable with excellent support. One of its best features is that it is made in the USA, which is my first criteria for finding shoes. Hopefully, New Balance will continue to make this shoe for many, many years.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 10, 2012

Anonymous

from NY

I had been a long time customer of this sneaker's predecessor. I was quite disappointed to see that it was discontinued and this new version was the obvious substitute. However, it cannot compare to the original. This sneaker, while the same shoe size is very skimpily cut with very little support, especially on either side of the ankle and the back. The toe box is smaller too and, although it fits, it doesn't feel room at all. What a disappointment. It seems to be the kind of shoe that should sell for much less than this sneaker's price.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

December 7, 2012

Anonymous

from Seattle

These are really good shoes. I walk to work and probably logged over 1000 miles before there was signs of wear on the interior. The exterior finish never showed wear and after two winters, without polish, they still looked like new. Just bought a second pair.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

 

November 29, 2012

Anonymous

from Quincy, CA

I was use to wearing the New Balance W811 which they no longer make. I had to switch to WW812 due to some foot surgery. I find these shoes very comfortable and they look as nice as the W811. Would recommend them to anyone with a wider toe size, especially if you have nuropathy. I also have a black pair. Sue from CA

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 13, 2012

Anonymous

from Ukiah CA

A friend recommended these for my trip to Italia - what a score. Added an arch support and walked all over Rome and Florence and in between. Turned 70 and felt like 60 in the end - and I lost 8 lbs in two weeks.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble