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UGG deleted Reviews

605 reviews
total

Overall Rating:

84%Rated 5 stars

4%Rated 4 stars

4%Rated 3 stars

0%Rated 2 stars

8%Rated 1 stars

Customer Fit Survey:

56% "Felt true to size"

89% "Felt true to width"

46% "Moderate arch support"

Additional 585 deleted UGG Reviews

1 2 3 4 5 ... 24

 

April 26, 2015

Anonymous

from Ventura County

My fifth pair of these and each has provided three to four good years of around the house service. They break in nicely and look better with wear. The color in the photo is deceptive, however, this new pair is not the chocolate brown depicted. More a weird grey brown but acceptable. They've also gone to using a plasticky fabric for the tag on the inside of the shoe that is really yucky if you don't wear socks like me (why else spend premium bucks for cushy sheep wool slippers?) because it doesn't breathe like the fabric tags of old. I now get this sticky area where the sweat builds up. A small thing but unpleasant and it cheapens the product. Why does a company do such a thing? Next time, when these need replacing, I'll be giving Haflinger a serious look.

Brands I'd also recommend: Haflinger

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

 

April 17, 2015

Ryan M

from West Greenwich, Rhode Island

The most comfortable things I've ever put on my feet. They are a bit pricey, but made very well and should last a long time. Make sure to get a size up though as they do seem to run a little small. I normally wear a size 13, but ended up buying a 14 and they fit perfectly.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 15, 2015

Jen

from New York

These are perfect for my husband. Got them for him for Christmas, then three months later one of the seams started to unravel. I was sent a brand new pair in TWO days, and just got the return slip in the mail and sent the others back for free. Kind of amazing.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 15, 2015

John E

from Lebanon , PA

The slippers are great but the sizes do not match my shoe size. I wear a 7 1/2 shoe size. I ordered a 9 and they barely fit. A disappointment is they were made in China.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 14, 2015

Allen R

from Willoughby, OH

These slippers are great: warm and comfortable. Highly recommended. I had to return for a larger size and found that the customer service representative I spoke with to be exemplary. Absolutely the best customer care I have experienced, bar none. One thing, it would be helpful to have US shoe sizes in the size chart for this product.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 2, 2015

Anonymous

from Loveland,CO

My UGS Ascot's are very comfortable, warm and well made. I would highly recommend this product but would warn anyone not to buy the Globe Astros slippers as mine ripped out in less than 6 months with very light use.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 2, 2015

Louis

from rhode island

Whats not to love. Much better than the open backed UGG slippers that these replaced. Great bottom tread.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 28, 2015

Bonnie G

from Colorado

My husband's normal size is 9 medium and we ordered it. When we received them, they were way to tight so I returned them and reordered a 9½. These I kept - a mistake as they are definitely too narrow for my not wide feet. They are nice shoes and warm, but if you do not have narrow feet, do not order them.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

March 27, 2015

Robert C

from North Carolina

I ordered these as a gift for my husband. He loves them. Very warm and comfortable. I love Zappos. Free shipping & free return shipping is wonderful. It makes exchanges and refunds so simple.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 24, 2015

Wendy C

from Cape Cod

We LOVE Zappos for their excellent customer service and quality products over the years. Unfortunately the quality of the Ugg Ascot slipper was very disappointing. Ugh - within no time, the lining was matted and my husband commented "these slippers are only comfortable with socks." Although this was my husband's third pair of Ugg slippers over the years, it may be his last. Poor quality by Ugg.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

March 24, 2015

Wendy C

from Cape Cod

We LOVE Zappos for the excellent customer service and quality products over the years. Unfortunately the quality of the Ugg Ascot slipper was very disappointing. Ugh - within no time, the lining was matted and my husband commented "these slippers are only comfortable with socks." Although this was my husband's third pair of Ugg slippers over the years, it will be his last. Poor quality by Ugg.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

March 17, 2015

Jan A

from Belton, Texas

I bought them for my husband for Christmas and he absolutely loves them. He wears a 12 1/2 and the 13 fit great. He has a narrow foot and they still fit well. I was pleased that he liked them so much.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 15, 2015

Anonymous

from Knoxville

Great product. Definitely consider going a size larger. I did and they fit perfectly. I've been berated and harassed for quite some time over my love of uggs. His exact words, "I see what all of the fuss was about now!" He lives in them. As always, quick shipping so they arrived right on time for Valentine's Day.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 13, 2015

Jim

from Irvine, CA

Extremely comfortable. I highly recommend them. After reading the reviews, I purchased a size larger than my typical shoe size. It was the right decision.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

March 12, 2015

Anonymous

 

I bought these for my husband who is very rough on slippers and has wide feet. He says they are incredibly comfortable, even in the width and they are holding up very well. I did take other reviewers advice and order one size up. They look great, are warm while being very breathable and look very well made. Thanks Uggs!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 11, 2015

Anonymous

from Philadelphia, pa

I bought these slippers for my husband as a Valentine's Day gift. I read the other reviews and ordered a size bigger and they fit him perfect. He loves the slippers. The interior is soft and his feet don't sweat in them. The grey swede color is just as pictured.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

 

March 8, 2015

Happy C

 

I didn't want to like Ugg shoes, but gosh is great in the cold winter. This was a gift for my dad who really enjoys his slippers.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

March 8, 2015

William r

from Chesapeake, VA

I've shopped Zappos for years due to the customer service from ordering to wearing and have always been amazed be the stellar customer service and high quality and selection of apparel. Thank you for being my Zappos!

Brands I'd also recommend: excellent brand selection

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 7, 2015

Anonymous

from NYC

I bought these for my husband who always has cold feet even in the summer. We live in NY and he is always teasing me for wearing my "Fugg" boots and likes to threaten that he will walk on the other side of the street as they are so ugly. Well, now I have my revenge, as he absolutely loves these and admitted that they "changed his life." He is now part of the Ugg dark side. Cue evil laugh.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 3, 2015

Evelyn M

from Jefferson Township, New Jersey

I order a 10 for my husband because he normally wears a 10 1/2 but it was way too small. I ordered an 11 and he is extremely happy with the fit and feel of these Ascot UGGs. I have to say he is the pickiest man I know doesn't like anything I buy him because it never fits or feels right and for him to give this 5 stars it's because it deserves 5 stars. Extremely happy with this purchase!

Brands I'd also recommend: The leather ones like this. I purchased those for my son and he loves them!!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 27, 2015

Tana M

from Oklahoma City, OK

Bought these for my son. He couldn't believe the difference between "real" Uggs and other brands. Extremely comfortable and warm. Highly recommend.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 18, 2015

BM

from Hoboken, NJ

Simply the most comfortable slippers. However, like other reviewers wrote, they run very small, and only come in full sizes. When ordering, consider if you plan on wearing them "with or without" socks. I am size 11.5, and ordered a size 12, but had to exchange them for a size 13. Now they fit perfectly "without socks," yet "tight with socks." Decide before you buy.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

February 17, 2015

Anonymous

 

Very comfortable, appear to be well built, test of time will determine that. As others have mentioned, size runs small. I normally wear a 10.0 - 10.5, bought size 11 and they are slightly small. I'm hoping they will stretch some over time.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 11, 2015

Jenn

from Naperville, IL

Amazing! Bought these for my boyfriend for Valentine's Day and he loves them - won't take the slippers off and he even did a happy feet dance. Definitely would recommend taking heed of the other reviewers who said to go a size up. He is a size 11 so I ordered an 11 and 12 just to be safe. Had to return the 11 because they were too tight. Go a size up.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

February 11, 2015

Sondra R

from Walnut Creek, CA

Fantastic slipper! I bought these slippers as a retirement gift for a friend. They are expensive but worth the price. My friend says he has not taken them off since he received them. He wears them outside to get the paper, take out the garbage, and, a few times, go to the store. I definitely would buy these again. My friend wears a size 10 1/2; after reading reviews, I got a size 11 and they were perfect.

Brands I'd also recommend: Merrell

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

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