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Bass Casell Reviews

359 reviews
total

Overall Rating:

32%Rated 5 stars

12%Rated 4 stars

24%Rated 3 stars

16%Rated 2 stars

16%Rated 1 stars

Customer Fit Survey:

68% "Felt true to size"

66% "Felt true to width"

63% "Moderate arch support"

317 are "Favorable"

Most Helpful Favorable Review

Posted 10/28/11
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

These shoes run very narrow, no difference between medium and wide widths. What a shame as they are very soft and I'm sure they would be comfortable if one has very narrow feet. I've sent two pair back and won't try another pair.

vs

42 are "Critical"

Most Helpful Critical Review

Posted 10/13/11
Overall Rated:2 stars!
Comfort Rated:2 stars!
Style Rated:2 stars!

Sizing is way off. The D felt like a regular width. The length was short. I am technically a 7.5 and when I wear an 8 I have a little room in the length, but in this 8 my big toe was painfully jammed to the front of the shoe.

Additional 339 Casell Bass Reviews

1 2 3 4 5 ... 14

 

January 26, 2015

Anonymous

 

Ordered half size up, based on reviews and wide width, also based on reviews. Fit slightly too big (but half a size down would have been too short) and leather is way too stiff. Went with Hush Puppies instead, to my surprise.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

January 25, 2015

Anonymous

from Chapel Hill, NC

The quality of the leather is terrible. It is like vinyl. And the toe bed is extremely cramped. Very cute style though.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 5, 2015

Anonymous

from Ottawa, IL

These shoes are beautiful as classic penny loafers always are, but believe the reviews that these shoes are narrow! Had to return and I don't think that getting a half size larger would work due to the narrowness and the rubbing on my heel. Thanks Zappos for free returns!

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

December 2, 2014

Marie M

from north carolina

These shoes are v cute & smart looking w just a very hint of a sheen to them, giving a classic look. I ordered it in 3 different sizes due to the reviews: one my reg size 9, a 9.5, & 1 10. I ended up keeping the 9 as the 9.5 were just a little too big. I really need a 9.25! So I kept one & am hoping a shoe stretcher will do the trick since they are leather uppers!

Brands I'd also recommend: frye

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

November 1, 2014

Anonymous

from Missouri

I loved the look of this shoe. Perfect with skinny jeans and slacks, but I had to send them back as they were terribly uncomfortable. Leather was hard, rubbed the back of my heel and squeezed my toes. I wear a true 6 1/2 medium width, but ordered these in 7 wide as suggested by reviews, but they were still too short and tight across the instep. No arch support for someone with high arches. Zappos service excellent!

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

October 26, 2014

Anonymous

from NY, NY

Very comfortable, but too small. Bought the Cassell in a 7 and it was too tight. Meanwhile, I also bought the Bass Wayfarers (a very similar style) at the same time and I'm opting to keep the Wayfarers instead of the Cassells. Interestingly enough, the Wayfarers I'm keeping is a 6.5. Despite similar styling, sizing is very different. With all Bass products, it seems you really need to try a specific product to see what size is best for you. I could go up a half size in the Cassells to a 7.5 and I think it will work well because they're so comfortable, but I'm choosing the slightly less cushiony Wayfarers because I think the materials (referring to the sole and heel only) will last longer over time and is therefore a better investment. The Wayfarer has a leather sole and a heel that - with the help of a cobbler - could easily be replaced or fixed multiple times, as I've done with other leather shoes. That might be possible with the Cassell, not sure. Gave the Cassell a 5 in comfort, because in the right size, this would be wonderful walk in all day.

Brands I'd also recommend: Bass Wayfarers

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 21, 2014

Lisa M

from Lubbock, TX

I wear 7.5B typically. After reading reviews I ordered 8W. They were wide on me and I was concerned they would stretch and be too wide, so I returned for 8B. Tabathia S. was my chat help person and she was amazing. Helped me so much and the return/exchange and made it totally easy and fast. Shoes look great, feel great and I'm a happy lady.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 17, 2014

S

from Western Springs, Il.

I ordered the burgundy leather in a wider size after reading reviews and I am very glad I did! This show in a regular width would have been too tight. And though I think these will eventually be fine, they are the stiffest pair of shoes I've ever had! I think they will eventually get broken in and relax but they are very stiff.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

 

August 27, 2014

Anonymous

from El Paso, TX

These shoes are great! My daughter needs this type of shoe for school. She had no issues with the fit. It beats going from store to store trying to find this type of shoe. I would 100% order these shoes again.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 21, 2014

Cheryl M

from Spring Hill Fl.

Loved this stylish classic loafer. Very comfortable, soft leather. I found them to be true to size. Fast delivery. Awesome company great customer service. Thanks Zappos!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 23, 2014

Anonymous

 

Wish I would have read the reviews before I bought this shoe. What a let down. Just as narrow as a regular shoe, very rigid, and so tight my usually 8 1/2 size foot can barely squeeze into the size 9. I wear insoles, and it looks like although these shoes have the insoles glued in, they could probably easily be removed and may even be thick enough to put in arch support insoles- but since there wouldn't even be room for my wide foot to wear a sock in this shoe, I would not buy it if you have to wear insoles. Too bad these will be going back- they are a nice, sharp looking shoe.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

May 22, 2014

Diane I

 

Though I read the reviews and ordered the wider width, these are impossibly tight and narrow. I so wanted them to fit. They look great but all show, no go won't work for me.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

May 5, 2014

Anonymous

from San Carlos, CA

My Stats: Size: 8M. Shape: 2 toes closest to big toe are about same length as it or slightly longer, high arch, heel sliding-my norm. These were so comfortable out of the box I wore them around the house the rest of the day (& I'm a barefoot at home person). Color is really deep. They are the classic style done right.

Brands I'd also recommend: Clark's, Merrell

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 28, 2014

Meredith

from Saint Louis

At first I couldn't even get my foot into the shoe, even though I purchased the wide width. I was so mad, I threw them back in the box, intending to return them. Good thing I'm horrible about returns! Last week I "discovered" the shoes and they slipped right on; at first a little snug, but the next time I put them on they were not only broken in, but comfortable. I don't know what happened, but now they are great and one of my classic work staples.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

 

April 14, 2014

Anonymous

 

So disappointed with the Bass loafers. I have been a long time fan, but these loafers are not the same quality! Way narrow and very stiff leather! Won't be buying these loafers for a very long time - not until the quality and sizing come back!

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

March 21, 2014

Tamara G

 

I love it. It's true to size, comfortable and soft. I was worried that I may be squeezed at the front seams but quite the opposite. Great purchase!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

1 person found this review helpful  

March 2, 2014

Diane M

from Central Texas

Perfect, classic loafers. I love the color, the styling. I would agree with most reviewers that they run a little narrow, so I ordered a wide, while I wear a medium. I first ordered an 8.5W but it was too big. I normally were a 7.5-8, but they were too big so I sent them back and got an 8W. Perfect and they weren't any breaking in issues either. Comfortable from the first wearing.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

February 25, 2014

Anonymous

from Gilbert, AZ

I was excited for the arrival of this shoe. I'm normall an 8.5 W, but I went up to a 9 W on this shoe since the toe box looks narrow in the image. That didn't even work! They are back in the box and on their way back. I'm not even going to exchange them as the W was not very wide at all.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

February 7, 2014

DIEDRA Y

 

I bought these for my mom who works on her feel daily. She loves them. They are comfortable and stylish.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 28, 2014

Anonymous

from Philadelphia, PA

Shoes felt comfortable. After the first week, the stitching around the side of the one shoe began to come loose. Within two weeks the shoes were split. Took the shoes to a local shoe repair shop. Unfortunately, the shoes were unable to be repaired. The leather was torn at the stitching.

Brands I'd also recommend: Softspots

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 9, 2013

Dana e

from United States

I couldn't wait to get my Bass shoes! I've only worn them once - they squeaked when I walked and rubbed against the back of my heels causing a lot of pain. I haven't worn them since.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 20, 2013

Anonymous

from Troy

These shoes are much darker than you would expect. They almost look black. Even the wider size is not so wide...still narrow at the top. Sharp shoe but not what I expected.

Brands I'd also recommend: Clarks

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

November 15, 2013

Anonymous

from ohio

These shoes needed a lot of breaking in. The top of the shoe needed to be stretched quite a bit before the shoe stopped pushing down on my toenails and the heel needed to be broken in before I stopped getting blisters on the back of my heel.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 4, 2013

Hannah

from New York

Unfortunately these shoes are cheap. They also look cheap. They have broken twice already. I have thin feet and these loafers fit which was nice, but they mold to your feet in a way that good quality loafers should not. I would go with more durable loafers if I had another choice.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 3, 2013

Katherine W

from Tampa, Florida

These are gorgeous leather loafers. They are much richer looking than the pricey price tag. However, they run wide. I have a long, narrow foot, but medium (regular, whatever) width usually fits me fine. I ordered an 11M, and it was way too wide. Sadly they don't make narrow.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble