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Dr. Martens 3989 Reviews

87 reviews
total

Overall Rating:

76%Rated 5 stars

8%Rated 4 stars

12%Rated 3 stars

0%Rated 2 stars

4%Rated 1 stars

Customer Fit Survey:

48% "Felt true to size"

55% "Felt true to width"

86% "Moderate arch support"

85 are "Favorable"

Most Helpful Favorable Review

Posted 5/25/09
Overall Rated:4 stars!
Comfort Rated:3 stars!
Style Rated:5 stars!

I've been wearing Doc Martens for the past 15 years almost exclusively, owning about 8 or 9 models among boots and shoes. The model 3989 in black is yet another member of the family of Docs and my third pair of non-England made shoes. My Docs have had an average life span of about 5-7 yrs. depending on use. Docs are known to be very tough shoes. I have noticed a certain decline in quality and less attention to detail and craftsmanship in my newer shoes. The non-England made shoe is a harder wear and lacks past finesse in the way the shoe conforms and fits to the foot. Even the 3989 is somehow an easy shoe to wear, much superior and easier than my last pair of steel toe Docs which completely refused to be tamed and wore hard on the feet even after 5 yrs of use. The 3989 has good looks, cleans readily with a brush without the need of shoe polish. I found that the eyelets are very tight on the shoelaces making them slide with difficulty thus is a difficult shoe to get in and out of as yet. I expect that they should loosen with time or maybe take them to a shoe shop to have them bored cleaned. This is a result of yet another cost cutter on eyelets. The old ones used to be made of metal maybe bronze and were good looking and covered the eye inside and out. The new ones are tiny and only show metal from the inside. Overall this a Doc shoe with a drop on quality and finesse, not as good as the old ones. It still has the distinctive good looks of classic Martens and is worth owning. But I do miss the quality of old Docs and wish the company will put more attention into their manufacturing process as they used to so as to bring back the top quality of such great shoes.

vs

2 are "Critical"

Most Helpful Critical Review

Posted 12/15/10
Overall Rated:1 stars!
Comfort Rated:1 stars!
Style Rated:5 stars!

Zappos service was great, but shoes were uncomfortable. Leather around ankle very stiff.

Additional 67 3989 Dr. Martens Reviews

1 2 3 4

 

May 7, 2014

D

from New York City

The leather on these is incredibly cheap it looks almost fake. For some reason the same model in the Doc Marten's store in New York City looked much better and more expensive. I bought these for work but stopped wearing them after two weeks because they did not look like real leather. They are also pretty hard on the ankles since they weigh a lot. These sit in the bottom of my closet.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

January 29, 2014

Mitchell D

from Charlotte, NC

This is the third pair of this style of shoe I have purchased in the last ten years - first time in brown. I have always had to break in the shoes a fair bit but these had particularly stiff leather. I had to do a rather thorough mink oil treatment to get the leather pliable enough to not create blisters on my slightly larger right foot. Once that was done - these shoes are great! Stylish, good support and good durability.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 25, 2014

Anonymous

from Cheverly, MD

These were a gift for my husband. They ran true to his US shoe size. He appears to wear them in comfort. And he looks hot in them.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

 

January 13, 2014

Milo

from St. Louis mo

Shoes true to size. Shipment on time. Nothing but pleased after wearing these for the past month.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 31, 2013

Jose R

from Landstuhl, Germany

Leather is hard. The shoe takes some time to break in. Wear around the house a few times before attempting to walk long distances. Other than that it is a great looking shoe and once broken in comfortable.

Brands I'd also recommend: Rockports

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

October 4, 2013

Anonymous

from Boston, MA

These shoes are fantastic! I work in a men's clothing store and must wear formal shoes at all times, which is not ideal for one's feet. I have other Dr. Marten's boots and they've always left my feet feeling better after a long day, and these serve just as well, and look sharp with a nice charcoal or navy suit. Don't be put off by how light the soles appear -- when they're not backlit on a white surface they look nice and dark.

Brands I'd also recommend: Merrell

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 30, 2013

Anonymous

from Columbus, Ohio

Very comfortable shoe. I'm wearing them right now as I write this. Excellent quality as I've come to expect from Doc Martens. Cool style.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 25, 2013

Chris

from New York

I first started using Docs back in '94 and probably wore the brand through to '99. I had these very same shoes back then as well. And as many of us do, I moved on to other brands of shoes not thinking any further about Docs as a brand and well years pass. So this month I needed a good casual shoe that can go with Khaki's or denim or corduroys and like a flash I thought I'll get Docs again! So upon putting them on again three days ago, I completely forgot how comfortable they really are and couldn't believe I had been away from Docs for so long! It's a great feeling and a great buy. The overall quality and workmanship is excellent and as good as I recall from 19 years ago. Wow.

Brands I'd also recommend: Born

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 13, 2013

Anonymous

from Helsinki, Finland

These were my first Doc Martens ever. For many years, for some reason, I thought that Docs were too narrow for me, so I never tried them. After looking for big size wing tips (14 US and usually Wides) I found these. The reviews saying they run a little big are true. Hopefully they'll stand up over time, but there was almost no breaking in time. I wore these straight out of the box for three days/evenings straight at a music festival and they felt great. I might buy some insoles which might take away the loose feel, but maybe thicker socks will do the trick when it gets cold in a few months.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

August 7, 2013

Steven

from chicago

These are outstanding looking shoes, classy with brogue. They are dressy but can also be worn with jeans. I loved the shoes the minute I unboxed them but boy are they uncomfortable. The leather, although of very high quality, is extremely stiff. I wore them around the house for a couple of weeks and no deal; they remained very unyielding and caused very sore blisters around the ankle, tendon area. My worst complaint, though, must be the weight. These shoes weigh a few pounds? I did not weigh them, but it is like walking with ankle weights. And I suffer from slight foot drop on my left, so that may not be representative of the usual buyer. But they are painful and very heavy. I cannot imagine having to walk a mile or more in these. They might just look great standing around and regretfully, their beautiful looks and construction did not persuade me to keep them.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

July 11, 2013

Sean H

from Boston, Ma.

Right out of the box these shoes look great. I commute to work 5 days a week in the city. So it is very important to have a shoe I can depend on. I was happy that these did not have to go through much of a breaking in period if any. They're comfortable and durable. They run a little big in case you're concerned about half sizes, which I was. Great fit! Great shoe! Looking forward to getting another pair of Docs.

Brands I'd also recommend: Red Wing

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 27, 2013

Jeremy S

from Chicago, IL

When it came time to buy a new pair of work shoes I decided on Doc Martens. I had a pair of 1460 boots that lasted 15 years and where the best shoes I owned. I decided on this shoe and am so glad I did. They look really cool and I got a lot of compliments at work and they feel great. Took a little time to break in but that is standard procedure with Docs. I highly recommend these shoes for both comfort and style.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 10, 2013

Danny G

from Oxnard California

Been wearing the wingtip shoes since 1996. I actually just received my 7th pair of black wing tips which I use for work. I also have a brown and a burgundy pair both wing tips of coarse for other occasions or when I go out. I wear them till they are an eyesore to my wife but every pair has lasted me no less than three years and the only reason they become an eyesore is because i wear the bottoms out. These are great shoes and I will continue to purchase them until I retire which is still 20 years away.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 28, 2013

Jessy

from Chicago

I like the shoes a lot. They're a bit different, breaking the mold of the typical office shoe. They're comfortable to wear all day long. I like the trademark soft and rubbery sole of the shoe.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 4, 2013

Anonymous

from so cal

Be aware that Dr Martens are now made in China as opposed to England...like they were back in the days. My husband gets to rock a little of his punk rock style at work with this Docs since they're more work appropriate than the boots.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 11, 2013

V G

from Charlestown, RI

Speaking from my husband's point of view, he's in love with these shoes. We have been looking for a casual wing tip shoe for 2 years now. They are extremely well made & comfortable. True to size. Go for it, if its' what you're looking for.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 10, 2013

Disco M

from Aurora, CO

I have had a pair of Doc Martens in the past, so I knew what size to get. These shoes are very stylish and durable. I work on my feet and my last pair lasted 1½ years. I still wear the original pair on the weekend. I chose this model for its style.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

 

January 30, 2013

S. L

from FLG

These are good shoes. None of that strange yellow stitching around the edge, chunky soles. Not much to the interior. I added a pair of orange Superfeet, and now the shoes seem perfect. Comfy, durable, handsome, what more could I want?

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 15, 2012

Michael

from Michigan

This shoe is the perfect blend of classy with its wingtip design and sturdy with all leather upper and rugged sole. It has a wider toe box than most wingtips that I have tried. The sole is a bit chunkier than I would prefer, but looks good with chinos and jeans. In my job as a high school teacher, I want to look professional, but also be comfortable. These needed very little time to break in [about 2 days]. I wear them just about everyday at work. They can really handle rain and snow too. Give the construction, probably the last pair of dress shoes I will need to buy. Thanks Dr. Martens and thank you Zappos.com.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 13, 2012

Anonymous

from NC

This is my 4th pair of Dr. Martens shoes and I have to say this brand really lasts. However, for this pair of shoes, while style is still excellent, the quality is really not what it used to be. Outside they look great and well made but inside both shoes had insole lining that only went half way (only the back of the shoe covered). Inside the shoe, where the lining stopped, glue was visible all around the front of the shoes making them look unfinished. In addition, there was a big glob of glue inside one shoe. I am still keeping them but I would expect a lot better quality for the shoes that cost above $100. As for the fit, they run large, feel really roomy and require thicker sock. Would be excellent shoes for someone who needs wider and roomier fit.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Felt wider than marked

 

Runs Narrow

Runs Wide

 

December 11, 2012

Steve W

from Baltimore, MD

In typical Doc Marten fashion, these shoes take a few days to break in and conform to your foot. Once they do, however, they are amazing. Much more style and appeal than standard Gibsons, and they are far more comfortable than any other longwing style shoe I could find. My entire footwear wardrobe has just been reduced to these, NB 990's, and Merrell hiking boots.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 5, 2012

Bill

from Jacksonville, FL

Love these shoes. Stylish and comfortable as all Dr Martens. I wear a size US 11. So - just a heads up to those with wide feet...these fit a bit more like a dress shoe than other Martens...so - they may be tighter than you would expect. If you wear a thicker sock and have a wider foot, then you may want to order a size wider than normal. Otherwise quality and comfort are superior to most others.

Brands I'd also recommend: Clarks

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

November 6, 2012

Silvrmn

from Chicago

This is my third pair of Dr. Martens. About fifteen or twenty years ago I bought the black & white version of this model. And then about ten years ago I bought it in a brown (greasy?) finish. They were all comfortable right out of the box and still are. In between I've bought many other shoes from manufacturers like Mephisto, Allen-Edmonds, and Nike but none feels as good as this model. I'd buy more, but how many wingtips does anyone need?

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

October 27, 2012

R

from DE

They are just what I hoped for. Built like tanks, and full of style. The leather is high grade and stiff to begin, but with conditioner and clear wax they are the bomb. I get on average 6 people per day comment, all positively, on the style and flair. They feel like they will last 10 years, just like my other Docs.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 17, 2012

Anonymous

 

5 stars for the upper. 1 star for the sole. I really liked these shoes, but after 1.5 years of wearing them the soles are worn smooth, and I cannot find anywhere to get a Dr Marten sole to replace them. The weld right at my arch blew out too. A cobbler near me will put a set of Vibrams on them, but I'm having a hard time justifying the $65 dollar cost. So comfort, fit, and look were fantastic, but I'm really disappointed in the sole. I have very flat feet, and these were very comfortable. If Dr. Marten had something in their "for life" line that I could wear to the office I'd be all over it.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

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