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Dr. Martens 3989 Reviews

83 reviews
total

Overall Rating:

92%Rated 5 stars

4%Rated 4 stars

4%Rated 3 stars

0%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

48% "Felt true to size"

54% "Felt true to width"

87% "Moderate arch support"

81 are "Favorable"

Most Helpful Favorable Review

Posted 5/25/09
Overall Rated:4 stars!
Comfort Rated:3 stars!
Style Rated:5 stars!

I've been wearing Doc Martens for the past 15 years almost exclusively, owning about 8 or 9 models among boots and shoes. The model 3989 in black is yet another member of the family of Docs and my third pair of non-England made shoes. My Docs have had an average life span of about 5-7 yrs. depending on use. Docs are known to be very tough shoes. I have noticed a certain decline in quality and less attention to detail and craftsmanship in my newer shoes. The non-England made shoe is a harder wear and lacks past finesse in the way the shoe conforms and fits to the foot. Even the 3989 is somehow an easy shoe to wear, much superior and easier than my last pair of steel toe Docs which completely refused to be tamed and wore hard on the feet even after 5 yrs of use. The 3989 has good looks, cleans readily with a brush without the need of shoe polish. I found that the eyelets are very tight on the shoelaces making them slide with difficulty thus is a difficult shoe to get in and out of as yet. I expect that they should loosen with time or maybe take them to a shoe shop to have them bored cleaned. This is a result of yet another cost cutter on eyelets. The old ones used to be made of metal maybe bronze and were good looking and covered the eye inside and out. The new ones are tiny and only show metal from the inside. Overall this a Doc shoe with a drop on quality and finesse, not as good as the old ones. It still has the distinctive good looks of classic Martens and is worth owning. But I do miss the quality of old Docs and wish the company will put more attention into their manufacturing process as they used to so as to bring back the top quality of such great shoes.

vs

2 are "Critical"

Most Helpful Critical Review

Posted 12/15/10
Overall Rated:1 stars!
Comfort Rated:1 stars!
Style Rated:5 stars!

Zappos service was great, but shoes were uncomfortable. Leather around ankle very stiff.

Additional 63 3989 Dr. Martens Reviews

1 2 3 4

2 people found this review helpful  

January 25, 2012

Jen

 

Such an amazing looking shoe. I have always wanted a pair like this and now I have them.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 11, 2011

Anonymous

 

Very nice shoe. Lighter than most docs I've had. Thanks again Zappos!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

October 5, 2011

Frank h

from internet

This is the third time I have ordered this shoe over ten years and I love them. Zappos as a retailer rocks. I am 49 years old so I know of what I speak. Order went in on a Tuesday got home from work on Wednesday afternoon new shoes at the door. Thanks.

Brands I'd also recommend: brooks beast

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

April 16, 2011

Jay

 

Docs are wonderful, as always. This is probably my 10th pair of them, though my first pair of wingtips, as they've been very hard to find. Was thrilled that Zappos had them and in my size (15). Shipping time was great.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 18, 2010

Anonymous

from Ann Arbor, MI

Incredibly sturdy, well constructed shoe. The sole doesn’t seem as cushy as other Docs I’ve owned, but still adequate. They definitely need a breaking in period, they’re pretty stiff, especially the back heel. Otherwise, the quality, style, and color are spot on. I have yet to be disappointed with this iconic brand.

Brands I'd also recommend: Keen

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

September 13, 2009

LEO S

from ORLAND PARK

I was very happy with the quickness my shoes arrived and the quality. However, the size was not true to size and I have gotten blisters.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

2 people found this review helpful  

July 19, 2009

Anonymous

from San Antonio,Tx

I bought this shoes for my nephew and he LOVES THEM very comfortable and he wears a size 14 which is not an easy size to find. He had some black ones so I took the opportunity to purchase these for him.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

2 people found this review helpful  

March 24, 2009

Kc

from Ann Arbor, MI

Comfy, with a classic Dr Marten look, perfect! I've owned many pairs of many versions of Docs (please bring back the 9814 series!), have loved them all but the steel toes, and these are no exception. Chunky, cushy sole and vintage looking brown leather and wing-tip styling, not to mention Docs' superb craftsmanship, have cemented my loyalty to the Dr Marten brand.

Brands I'd also recommend: Keen

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 13, 2009

Jake

from St George, UT

Not my last Dr Marten - This is my first Dr Marten shoe and probably won't be my last. They are surprising comfortable considering how stiff the leather is, and the sole is quite soft. Unfortunately, they don't breathe at all as there are no vents. I've had mine for a few weeks and they still squeak quite a bit. I also had to buy a size bigger because my feet are a bit wide. Still highly recommended though!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 9, 2009

Zorba

from Lower, slower, Delaware.

Great shoes.... Just replaced my first pr of DM wingtips that I bought in '93. Breaking in my new pr and looking forward to having them an equally long time. FWIW, I've owned many prs of DM shoes and boots and they've all worn like steel. Take care of them and they'll last longer than just about any other shoe.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 1, 2009

Anonymous

from Florida

I love this shoe! I get so many compliments on this shoe! I bought them for work but find I wear them nearly 7 days a week! The sizes do run big but they are still incredibly comfortable! This is the 3rd pair of Docs that I own...the others are 12 and 7 yrs old and you would never know!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 7, 2009

Damien

from Washington DC

Solid Shoe - These are great shoes. It took a week to break them in but once broken they feel wonderful. This is my second pair of Docs Wingtips and I would buy a third. BTW - Docs run large. I wear a 14 and I have to buy UK 12/US 13.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 5, 2008

Anonymous

from Wisconsin

LOVE these slippers!!! My feet are in absolute heaven...so comfy. I have high arches, and these slippers cradle my feet. Thanks Zappos!!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

October 5, 2008

Jesse

from Odessa, Texas

Work shoes - I am on my feet about 9 hours a day; these shoes are more confortable than my Rockports and Shoes for Crews.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

June 2, 2008

Bill H

from Taunton, MA

Spiffy shoes - These shoes look great and feel great. Very sophisticated appearance, very comfortable.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 20, 2008

Curtis

from Coconut Grove, FL

Classic Docs quality shoe - Probably my 5th pair of Dr. Martens ever, and these will surely be my favorite yet. The brown wingtip goes perfect with my IT geek wardrobe of khakis and polo shirts. Day 2 and the leather's already starting to get used to my foot. I expect by the end of the week I'll have another pair of shoes that will get years of daily use. If you've never worn this brand before and have really soft feet, be ready for a rather tough break-in period. After that you'll swear by Docs forever and revel in how good the bouncy sole keeps you on your feet all day with a lot less fatigue than standard dress shoes.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 4, 2008

Tav

from New York City

Lightweight, Durable. Ok, here's the deal: the color is much lighter in person, nothing some black shoe polish can't fix. It actually comes out much nicer (dark burgundy). This shoe is very light compared to Docs of old. This means no knee pains! I needed this for work. I'm a teacher, so I need a shoe that looks slick, can take the mud on the playground, and won't alert anyone to my approach in the hallways. This shoe does all that. These are Docs, so they'll last forever. The longer you own them, the more comfortable they get. These shoes took about 4 full days of pain (by the tongue of shoe and ankle) before they broke in. Now there's slight pain, but once you suck it up and these break in 100%, it'll be the best shoe in the world.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 25, 2008

Alex

from New York

Docs - This is my 8th pair of Docs. Of the 8, 3 have been wingtips (black, brown & black/white). I have a wide foot (EE+) and a high arch. My measured size is 8.5, but the size 9 (US) Dr. Martens fit well. The toe box is not too far forward. They are casual/dress in style and last forever and a day.

Brands I'd also recommend: MBT

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

June 6, 2009

Anonymous

from Michigan

Style is superb; shoes go well with business attire as well as with jeans, but these are very uncomfortable if you are on your feet for any length of time (little cushion and very stiff).

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

2 people found this review helpful  

July 6, 2009

Anonymous

from Florida

How long owned: 5 minutes before deciding to return. Problems: eyelets: too tight, can't lace; leather: wrinkled upper, super squeaky when you walk; comfort: pinched where toes connect to foot when walking. I bought this shoe and almost immediately returned it. When I ordered online, it was the only size left in that style. When I opened the box, the left shoe had a defect in workmanship. I had planned to send them back in exchange for same pair, assuming this was an anomaly. The leather upper was wrinkled. Before I sent them back, I tried them on and walked around the house to make sure I liked to overall feel. As I walked, I felt the crease at my toes and foot was being pinched. Perhaps this is a result of new leather shoes? I couldn't lace the shoes at the top because the eyelets were just punched holes in the leather, no metal eyelet. The holes were punched entirely too small and I couldn't feed the shoestring through without stretching the hole with a leather tool. These are things that can be worked around, but the shoes were squeaky to the point of obnoxiousness. After reading other reviews about the same shoe, I decided that these are issues that are not an anomaly for the pair that was shipped to me. I didn't take the chance and decided to order a different style of Doc Martens. Too bad, these shoes are super cute! I planned to wear them to work most days. I cannot sacrifice comfort and silence for something that looks good, so I opted not to exchange for the same style.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

1 person found this review helpful  

December 15, 2011

Justin C

from Clayton,Ohio

I have had 3 pair of these shoes and am going to order my fourth set from Zappos. The brown pair I have is almost done for but I cannot get rid of them because they do not make them anymore. Love the shoe.

Brands I'd also recommend: none

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

December 10, 2011

DeAnn N

 

The customer service doesn't get any better when you place your order and it arrives at your door step less than 24 hours later with free shipping! Love Zappos will shop here again. Husband loves these shoes and they usually last 10 years.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

October 1, 2011

Anonymous

from Space Coast, Florida

Zappos is the model of an ideal Internet shopping experience. As for the shoes, this pair replaces a pair I have worn for six years. They are a great classic looking pair of shoe with a rugged outsole.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

September 16, 2011

Daryl P

from Nashville, Tennessee

Love these shoes! Very comfortable. I wear them to all but the most formal professional work situations.

Brands I'd also recommend: Ecco

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

August 10, 2011

Rich P

from Pasadena, MD

This is the fourth (yes, 4th) time that I am purchasing this shoe (in black) in fourteen years. I wear them four to five days per week for work and love the way that they break in, take a shoe shine and hold up. I agree with a previous reviewer in that I put insoles in these shoes as well, since the inside wears a bit faster than the outsole. But that just adds to the comfort level over time. I highly recommend!

Brands I'd also recommend: Aldo

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

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