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Dr. Martens 3989 Reviews

83 reviews
total

Overall Rating:

88%Rated 5 stars

8%Rated 4 stars

4%Rated 3 stars

0%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

48% "Felt true to size"

54% "Felt true to width"

87% "Moderate arch support"

81 are "Favorable"

Most Helpful Favorable Review

Posted 5/25/09
Overall Rated:4 stars!
Comfort Rated:3 stars!
Style Rated:5 stars!

I've been wearing Doc Martens for the past 15 years almost exclusively, owning about 8 or 9 models among boots and shoes. The model 3989 in black is yet another member of the family of Docs and my third pair of non-England made shoes. My Docs have had an average life span of about 5-7 yrs. depending on use. Docs are known to be very tough shoes. I have noticed a certain decline in quality and less attention to detail and craftsmanship in my newer shoes. The non-England made shoe is a harder wear and lacks past finesse in the way the shoe conforms and fits to the foot. Even the 3989 is somehow an easy shoe to wear, much superior and easier than my last pair of steel toe Docs which completely refused to be tamed and wore hard on the feet even after 5 yrs of use. The 3989 has good looks, cleans readily with a brush without the need of shoe polish. I found that the eyelets are very tight on the shoelaces making them slide with difficulty thus is a difficult shoe to get in and out of as yet. I expect that they should loosen with time or maybe take them to a shoe shop to have them bored cleaned. This is a result of yet another cost cutter on eyelets. The old ones used to be made of metal maybe bronze and were good looking and covered the eye inside and out. The new ones are tiny and only show metal from the inside. Overall this a Doc shoe with a drop on quality and finesse, not as good as the old ones. It still has the distinctive good looks of classic Martens and is worth owning. But I do miss the quality of old Docs and wish the company will put more attention into their manufacturing process as they used to so as to bring back the top quality of such great shoes.

vs

2 are "Critical"

Most Helpful Critical Review

Posted 12/15/10
Overall Rated:1 stars!
Comfort Rated:1 stars!
Style Rated:5 stars!

Zappos service was great, but shoes were uncomfortable. Leather around ankle very stiff.

Additional 63 3989 Dr. Martens Reviews

1 2 3

 

December 13, 2012

Anonymous

from NC

This is my 4th pair of Dr. Martens shoes and I have to say this brand really lasts. However, for this pair of shoes, while style is still excellent, the quality is really not what it used to be. Outside they look great and well made but inside both shoes had insole lining that only went half way (only the back of the shoe covered). Inside the shoe, where the lining stopped, glue was visible all around the front of the shoes making them look unfinished. In addition, there was a big glob of glue inside one shoe. I am still keeping them but I would expect a lot better quality for the shoes that cost above $100. As for the fit, they run large, feel really roomy and require thicker sock. Would be excellent shoes for someone who needs wider and roomier fit.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Felt wider than marked

 

Runs Narrow

Runs Wide

 

December 11, 2012

Steve W

from Baltimore, MD

In typical Doc Marten fashion, these shoes take a few days to break in and conform to your foot. Once they do, however, they are amazing. Much more style and appeal than standard Gibsons, and they are far more comfortable than any other longwing style shoe I could find. My entire footwear wardrobe has just been reduced to these, NB 990's, and Merrell hiking boots.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 5, 2012

Bill

from Jacksonville, FL

Love these shoes. Stylish and comfortable as all Dr Martens. I wear a size US 11. So - just a heads up to those with wide feet...these fit a bit more like a dress shoe than other Martens...so - they may be tighter than you would expect. If you wear a thicker sock and have a wider foot, then you may want to order a size wider than normal. Otherwise quality and comfort are superior to most others.

Brands I'd also recommend: Clarks

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

November 6, 2012

Silvrmn

from Chicago

This is my third pair of Dr. Martens. About fifteen or twenty years ago I bought the black & white version of this model. And then about ten years ago I bought it in a brown (greasy?) finish. They were all comfortable right out of the box and still are. In between I've bought many other shoes from manufacturers like Mephisto, Allen-Edmonds, and Nike but none feels as good as this model. I'd buy more, but how many wingtips does anyone need?

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

October 27, 2012

R

from DE

They are just what I hoped for. Built like tanks, and full of style. The leather is high grade and stiff to begin, but with conditioner and clear wax they are the bomb. I get on average 6 people per day comment, all positively, on the style and flair. They feel like they will last 10 years, just like my other Docs.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 17, 2012

Anonymous

 

5 stars for the upper. 1 star for the sole. I really liked these shoes, but after 1.5 years of wearing them the soles are worn smooth, and I cannot find anywhere to get a Dr Marten sole to replace them. The weld right at my arch blew out too. A cobbler near me will put a set of Vibrams on them, but I'm having a hard time justifying the $65 dollar cost. So comfort, fit, and look were fantastic, but I'm really disappointed in the sole. I have very flat feet, and these were very comfortable. If Dr. Marten had something in their "for life" line that I could wear to the office I'd be all over it.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 20, 2012

Gene S

from New York

Shoes are great! I love the look of them, and they are very comfortable. They look great with a pair of slacks or jeans! I'm very satisfied.

Brands I'd also recommend: Dr. Marten Boots

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 14, 2012

Vincent Y

from New York, NY

I'm a big Doc Marten's fan and actually were these shoes to the office. At eight years old, these are the oldest pair of shoes I own! I do a lot of walking and usually shoes just last a year. But these have defied the test of time and aside from needing a polish, still look brand new.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 28, 2012

Anonymous

 

Love the shoes. Remember, they are stiff and will take some time to break in. The rim of the shoe rubs against the the protruding bone on the outside of my ankle. I am wearing a band aid at the rub spots until the shoes loosen.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 25, 2012

Jen

 

Such an amazing looking shoe. I have always wanted a pair like this and now I have them.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

December 15, 2011

Justin C

from Clayton,Ohio

I have had 3 pair of these shoes and am going to order my fourth set from Zappos. The brown pair I have is almost done for but I cannot get rid of them because they do not make them anymore. Love the shoe.

Brands I'd also recommend: none

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 11, 2011

Anonymous

 

Very nice shoe. Lighter than most docs I've had. Thanks again Zappos!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

December 10, 2011

DeAnn N

 

The customer service doesn't get any better when you place your order and it arrives at your door step less than 24 hours later with free shipping! Love Zappos will shop here again. Husband loves these shoes and they usually last 10 years.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

October 5, 2011

Frank h

from internet

This is the third time I have ordered this shoe over ten years and I love them. Zappos as a retailer rocks. I am 49 years old so I know of what I speak. Order went in on a Tuesday got home from work on Wednesday afternoon new shoes at the door. Thanks.

Brands I'd also recommend: brooks beast

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

October 3, 2011

Mary c

from hull ma

They are huge. I wear a size 7½-8 and my feet were swooshing around in them. The size 8 shoes that I ordered felt like a 9. They are very cute, and solid shoes otherwise. Doc Martens are heavy, I suppose that is good for a workout for your legs.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

1 person found this review helpful  

October 1, 2011

Anonymous

from Space Coast, Florida

Zappos is the model of an ideal Internet shopping experience. As for the shoes, this pair replaces a pair I have worn for six years. They are a great classic looking pair of shoe with a rugged outsole.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

September 16, 2011

Daryl P

from Nashville, Tennessee

Love these shoes! Very comfortable. I wear them to all but the most formal professional work situations.

Brands I'd also recommend: Ecco

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

August 10, 2011

Rich P

from Pasadena, MD

This is the fourth (yes, 4th) time that I am purchasing this shoe (in black) in fourteen years. I wear them four to five days per week for work and love the way that they break in, take a shoe shine and hold up. I agree with a previous reviewer in that I put insoles in these shoes as well, since the inside wears a bit faster than the outsole. But that just adds to the comfort level over time. I highly recommend!

Brands I'd also recommend: Aldo

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

July 24, 2011

Anonymous

 

This is a great shoe! I have owned several pairs and they are very comfortable, durable, and look really sharp. I do add support inserts to the shoes. I would definitely buy again.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

July 7, 2011

Brian H

from Pittsburgh, PA

Incredibly comfortable. I have 2 bad knees that are requiring arthroscopic surgery and these shoes make it absolutely comfortable to walk. Highest recommendation!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 28, 2011

BTB

from California

They look good, feel good and took very little time to break in. Zappos had them sitting on my door step whit in a day, love their shipping its unbelievable.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 17, 2011

Anonymous

from NY

Love these shoes. They are not only good looking, but very comfortable. Highly recommend this shoe.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 26, 2011

T

 

Great shoes, exactly what I wanted. New Docs run bigger that old ones, or at least in this style, as this is the second pair that is about 1/2 size too big. I am disappointed that they are now being made in China, hope they change that soon.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

April 16, 2011

Jay

 

Docs are wonderful, as always. This is probably my 10th pair of them, though my first pair of wingtips, as they've been very hard to find. Was thrilled that Zappos had them and in my size (15). Shipping time was great.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

January 15, 2011

Rob S

from Chicago, IL

These brogues are great! I am still breaking them in but they were comfortable from the moment I first put them on. If you like Docs in general then I'm sure you know what to expect from these: durability, comfort, and style. I think the brogue pattern is pretty classy.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

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