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Cole Haan Caldwell Reviews

63 reviews
total

Overall Rating:

24%Rated 5 stars

16%Rated 4 stars

0%Rated 3 stars

20%Rated 2 stars

40%Rated 1 stars

Customer Fit Survey:

86% "Felt true to size"

88% "Felt true to width"

73% "Excellent arch support"

38 are "Favorable"

Most Helpful Favorable Review

Posted 12/24/11
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

These are my go to business dress shoes. I have had about a dozen pairs over the past few years (my feet sweat, so I rotate daily wear) and while the sole and footbed will eventually wear out as with all leather-soled shoes, they are supremely comfortable, lightweight and versatile. Through Zappos, they are inexpensive enough to simply replace rather than have re-soled after a couple years, and they break in quickly. Get a good set of shoe trees and they will last for a long time.

vs

25 are "Critical"

Most Helpful Critical Review

Posted 12/8/11
Overall Rated:1 stars!
Comfort Rated:1 stars!
Style Rated:2 stars!

After reading lots of positive reviews, I purchased a pair of Caldwells shortly before moving to Hong Kong in July. When the shoes arrived, they were stiff and very shiny, and as I walked around in my house I noticed the leather near the toe cap did not bend very well. I assumed the shoes merely needed to be broken in, so I decided to keep them. After three months of wearing the shoes two or three days a week, the toe cap issue has gone from bad to worse. There are deep, noticeable cracks around the area where my toes bend, and pieces of the brown finish on the shoe have started to fall off. No amount of polishing will fix this problem, as the super shiny finish I noticed the day I received the shoes is nothing more than a cheap surface treatment. The leather - if it can even be called that - is absolute junk, and the shoes are still incredibly stiff. I would not recommend this shoe to anybody, and I am looking for a replacement. This review is not meant to be a negative reflection on the customer service I received from Zappos. On the contrary, I could not be happier with the ordering, delivery, and return processes. I wasn't sure of my size when I ordered the Caldwells, so I purchased two pairs and selected standard shipping. Zappos automatically bumped me up to overnight shipping, and I received the items the next day. Returning the second pair of shoes was simple and hassle free, and I got my refund within a few days.

Additional 43 Caldwell Cole Haan Reviews

1 2 3

 

July 7, 2014

Anonymous

from Washington State

The Caldwell shoes I ordered are a patent leather. No where does it indicate they are patent leather. Not what I think I was getting.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

April 11, 2014

Mike

from Utah

My favorite dress shoes for business! These are built to LAST! Friends ask me about them since they look so sharp and I love bragging that they are the BEST money I ever spent on shoes. If you wear nice suits and don't have quality shoes like these Cole Haan's, you're missing the mark! Shoes make the look complete and bad shoes rob that first or on going professional positive impression. They shine up to an amazing luster with leather shoe cream or polish. They are comfortable and I love the 2EE sizing with my wide feet. Had protective Goodyear tread added to the leather bottoms by local Shoesmith and they may outlive me!!! Speedy service from Zappos keeps me coming back again and again! Now, to talk my wife into more pairs of these... Thank you, Zappos and Cole Haan!

Brands I'd also recommend: Allen Edmonds

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 14, 2014

Anonymous

 

If you need a pair of shoes for a one-time deal or wear dress shoes so infrequently that you do not want to spend a lot of money, then these can be fine. Contrary to what others have said, I do not find the soles stiff at all. In fact, after wearing a pair of these in semi-regular rotation for about two years, the soles are almost worn through at the ball of my foot - not very thick. If you are going to be wearing them infrequently, you will want to invest in shoe trees to help keep the toe creases down (to be addressed below). The finish on them is very smooth, shiny, and easily takes a polish; just a little work with some shoe polish and a buffing rag/brush and that high-gloss shine is back. But the bad: - Shoes develop wear folds where your foot bends just behind the toes. This happens and is unavoidable with any shoes made of leather. These, however, develop a sharp crease in addition to the regular folds/bends/lines that normally appear. The finish (as an earlier commenter has said) is cheap and contributes to this creasing. - I think that the above bad thing is made worse by the quality of "leather" used. I put that in quotation marks, because I am not certain that this is not in fact a vinyl. If it is leather, it is the equivalent of leather veneer. The interior of the shoe is lined with what appears to be some sort of foam. I do believe that this is fused to the leather facing. The ease with which the leather creases and flexes now that my pair are very broken in, leads me to believe that this cannot be top grain, corrected, or any other solid leather. If it is leather, it is a thin sheet of it bonded to some non-leather substrate. Leather just does not feel like these do when you push on them. - The sole is fine. It is not super thick and will wear through, but it is not the worst. Treat it right (i.e., steer clear of the winter salt and water puddles) and it'll be alright -- not great, but alright). - The toe box on mine (in front of the cap toe line) have not buckled, dented, or creased (unlike nearly every pair of Johnson & Murphys that I have had). They will not take a stomping or having your whole closet piled on top of them, but they are not looking for an excuse to deform or anything. I generally take pretty good care of shoes (overshoes in winter, waxing relatively regularly, using cedar shoe trees to dry/wick moisture/hold shape). If you are going to kick these off when you walk in the door and let them lie wherever until you need "nice" shoes again, these will show evidence of the mistreatment. Overall for what these cost at the moment, you can do a lot better. If you are just looking for fine-looking conservative dress shoes and do not care about quality, then these are actually not that bad. But, seriously, get the shoe trees.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 18, 2014

Jordan G

from New York

I really liked these shoes. However, they are made out of cheap material since after 3 months of wearing them I had holes under both shoes. They were extremely comfortable but alas my search for the perfect shoe continues.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 9, 2014

William G

from Chicago, IL

So first I have to say that I do not write reviews often, but felt this was necessary. I have had these shoes for about 6 months, wearing them 2-3 days a week at most. When I first received them I was very pleased. They are beautiful shoes and seemed well made. They were not too tough to break in, although the leather sole was quite slippery at first but that is to be expected with this kind of sole. However, I recently noticed that the finish has started to peel on the shoe at the vamp, where the shoe creases at the toes. I understand that this can happen if you do not take care of your shoes, but I regularly clean them and get them polished. With shoes of this "quality" it should not be happening after 6 months of half time wear. Also, the outsole on the same shoe that is peeling has pulled away from the welt. That should DEFINITELY not be happening. Overall, I am very disappointed with these shoes. I expected better from Cole Haan and from Zappos. The service on this site is amazing and I have never experienced quality issues with shoes on here before, but this has caused some concern for me. I would definitely not recommend this shoe to anyone.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

 

November 12, 2013

Anonymous

 

I originally bought a pair in black and loved them so much I bough a pair in burgundy. The black ones are great, but I am about to exchange my second pair of burgundy because the leather cracks where the shoe bends at the toe knuckles. The replacement pair I am currently about to exchange cracked within one week! This is unacceptable and hopefully not a sign of future quality problems with Cole Haan. On the up side, Zappos has been great to work with and will continue to get my footwear business.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 12, 2013

Ryan

from United States

I was really expecting high quality shoes when I bought these, but what I got were overpriced throwaways. Made in India, not Italy, these shoes developed deep creases on just the first or second wear, and the lacquer finish on the corrected leather has peeled away substantially. Worse, since maybe I could paper over that with a heavy dose of polish, the heel is already pulling away from the sole. I'm a student, and have only been wearing these regularly for 9 weeks. They look like I've been running races in them for two years.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 30, 2013

Anonymous

 

These shoes are okay. I liked the look more online than I did in person. They are a little shiny for my taste. I will keep these for more formal events.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 20, 2013

Seth

from Pittsburgh

I typically don't write review's, but I feel that I should let people know that these shoes are poorly made. I purchased these shoes on Dec 8, 2012 and it's 5/20/13 and the sole of the shoe has separated from the rest of the shoe. Additionally the uppers started falling apart at the seams. Overall the shoe is a joke and for the price they should last more than 6 months. Actually come to think of it I probably stopped wearing these shoes mid February so they really only lasted around 3 months.

Brands I'd also recommend: Allen Edmond s

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 8, 2013

K

 

I really have nothing positive to say about this shoe. It scuffs incredibly easily and it feels like you are walking with cardboard shoes. Stay away.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 31, 2013

Andreas

from New York

These shoes were a huge disappointment for two reasons. First, quality. They look great out of the box, and appear to be well constructed. However, after only a few times wearing them (but after the opportunity to return them had passed), the color started wearing off where the shoe bends when walking. It's basically as if the "paint" were falling off, and is very visible. So after a couple of weeks of wearing them, these fancy new shoes look like some cheap knockoff crap. Second, fit: The other problem I have with them is that the leather on the side of the heel keeps digging into my heel and causing me very painful blisters. I thought it would be a matter of breaking them in, but the leather there is stiffer and more resilient than my skin. Despite trying, they remained very stiff and uncomfortable. Because of these two problems I've stopped wearing them. If I could return them now, I would with no hesitation. As it is, they just sit in my closet and collect dust.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 13, 2013

Brad

 

I concur with a few of the other reviews, this shoe was a complete waste of money. I bought them in black almost one year ago and have worn them infrequently to my office job. Despite this limited wear, the leather has developed cracks where the creases are and even started to flake off. This shoe was completely different from Cole Haans I've had in the past. I would recommend you look elsewhere for a dress oxford.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 23, 2012

Anonymous

from Boston

I love these. I work retail and destroyed them by wearing them every day for nine hours a day. They do crease and crinkle because that is what patent leather does. Shoe trees and regular care help but they are meant to be dress shoes so maintenance is normal. I love the way they look beat up. I had rubber soles added and swapped out the laces for a bright green. They go great with jeans and slacks for fun.

Brands I'd also recommend: Johnston&Murphy, Ferragamo and Hush Puppies

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 4, 2012

Kirk

from Missouri

Beautiful shoe! Comfortable fit, on 2nd try. First pair ordered felt a bit snug, and I easily returned them for full credit. When the next size up was available, Zappos sent me an email and I ordered them. They arrived quickly, within 2-3 days, and I love them!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 23, 2012

Anonymous

 

The burgundy was not what was expected. It is a black shoe with burgundy highlights. It is not a fully burgundy shoe.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

 

November 19, 2012

Anonymous

from Connecticut

These shoes were great but they only lasted about four months until the left shoe developed a squeek when I walk. I have no idea what is causing it but I would not buy another pair if they only last four months!

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 31, 2012

Susan

from BayArea CA

At first I thought these shoes were too shiny and looked more appropriate for a tux. But my husband loved them and swore his "old" Coles were shiny at one point too. He loves them and are his go to pair for comfort and style in the office daily.

Brands I'd also recommend: mephisto

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 26, 2012

Anonymous

from Chatham, NJ

I did not try the shoes on. I found the color a bit unpleasant - it looks as though they were going for a worn look, but it just seems like sprayover between black and brown. I ended up with the Air Madison from Cole Haan instead, and am very pleased, though the price was significantly greater.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

September 17, 2012

George S

 

Didn't even try them on. They look like patent leather, which only pimps wear. Returning them.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

 

August 29, 2012

Joe

 

Purchased a pair of "burgundy" shoes and any attempt to call them burgundy would be a stretch. The shoes that arrived in the box were nearly black. Oddly enough I already own a burgundy pair of these shoes that I bought at a brick and mortar retailer several years ago, and their color is true. Not sure if the pair I received suffered from a manufacturing error, but they are clearly not burgundy and do not match the picture on Zappos. As always, Zappos customer service was a breeze organize the return.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 10, 2012

Jeremy G

from Arlington, VA

A great dress shoe. Nice and shiny, leather sole, very durable. I recently wore these all-day at a wedding and my feet felt comfortable and not tired at all at the end of the long hot day with plenty of walking.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 7, 2012

Anonymous

 

Will definitely need to be broken in but very comfortable insoles, very nice leather, great for the price. As far as critical reviews, they are leather soled dress shoes. Not exactly designed for hiking or prolonged walks and once they are scuffed properly they will be fine for normal use. If you are worried about weather or tread it's not difficult to have a cobbler put some rubber in the front or the heal to give you some added traction, but these are really office shoes. Only problem I have with them is that they are a little blunt-nosed.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 17, 2012

AJ

from Irving, TX

I think Cole Haan shoes are simply the best. I've tried all the major brands for the last 5 years, and there was no shoe comparable to Cole Haan. The Caldwell is comfort beyond imagination. Once you've put them on, you'd want to walk with them all day long. At times I realized I was wearing a pair of shoes. My feet have been happy ever since I've introduced them to CH and plan to stick this brand for a very long time. You should give it one try...and you'll know the feeling of having happy feet! And of course Zappos service was just magnificent!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 21, 2012

Anonymous

from Denver, CO

A fantastic dress shoe. After a break-in period of maybe 20 or 30 hours in the shoe, I found it to be supportive and very comfortable. Not to mention it's a pretty spiffy looking leather shoe! Because the sole seems to be wearing down rather quickly, I'm only giving it 4 stars overall.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

January 27, 2012

Chris

from Norman, OK

These shoes are technically everything that was promised, but I nevertheless felt disappointed. The construction is decent but unimpressive, and the color is difficult to work with. Compared to my go-to oxfords, the leather feels thin and cheap, and it is extremely shiny. Not shiny like a pair of well-polished dress shoes, but like a coat of glossy latex paint. The color is vivid, but lacks depth. Though the shoes look good sitting on a table, they are tough to pair with clothing. They do not pair with any of my day-to-day suits, but they are too dressy to wear with khakis or jeans.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

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