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Cole Haan Caldwell Reviews

59 reviews
total

Overall Rating:

44%Rated 5 stars

24%Rated 4 stars

4%Rated 3 stars

20%Rated 2 stars

8%Rated 1 stars

Customer Fit Survey:

86% "Felt true to size"

87% "Felt true to width"

73% "Excellent arch support"

37 are "Favorable"

Most Helpful Favorable Review

Posted 12/24/11
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

These are my go to business dress shoes. I have had about a dozen pairs over the past few years (my feet sweat, so I rotate daily wear) and while the sole and footbed will eventually wear out as with all leather-soled shoes, they are supremely comfortable, lightweight and versatile. Through Zappos, they are inexpensive enough to simply replace rather than have re-soled after a couple years, and they break in quickly. Get a good set of shoe trees and they will last for a long time.

vs

22 are "Critical"

Most Helpful Critical Review

Posted 12/8/11
Overall Rated:1 stars!
Comfort Rated:1 stars!
Style Rated:2 stars!

After reading lots of positive reviews, I purchased a pair of Caldwells shortly before moving to Hong Kong in July. When the shoes arrived, they were stiff and very shiny, and as I walked around in my house I noticed the leather near the toe cap did not bend very well. I assumed the shoes merely needed to be broken in, so I decided to keep them. After three months of wearing the shoes two or three days a week, the toe cap issue has gone from bad to worse. There are deep, noticeable cracks around the area where my toes bend, and pieces of the brown finish on the shoe have started to fall off. No amount of polishing will fix this problem, as the super shiny finish I noticed the day I received the shoes is nothing more than a cheap surface treatment. The leather - if it can even be called that - is absolute junk, and the shoes are still incredibly stiff. I would not recommend this shoe to anybody, and I am looking for a replacement. This review is not meant to be a negative reflection on the customer service I received from Zappos. On the contrary, I could not be happier with the ordering, delivery, and return processes. I wasn't sure of my size when I ordered the Caldwells, so I purchased two pairs and selected standard shipping. Zappos automatically bumped me up to overnight shipping, and I received the items the next day. Returning the second pair of shoes was simple and hassle free, and I got my refund within a few days.

Additional 39 Caldwell Cole Haan Reviews

1 2

2 people found this review helpful  

March 5, 2008

Al B

from Boston, Massachusettes

AWESOME SERVICES AND OUTSTANDING SHOE!!!!!! An outstanding shoe overall. I love the way they fit and feel on my feet. They feel comfortable, look professional and also my first dress shoe I've purchased in a long time. For the cost of this shoe, the money is well spent. Also for the services that Zappos provided is beyond compare. Their services is outstanding, the staff I've talked to about my order were nice, courteous and professional. I've ordered through Zappos several times now and I tell you their services is number one in my book. I love you Zappos, keep up the great work and outstanding services you provide. Love the shoe and Zappos. Again, thank you Zappos!

Brands I'd also recommend: DC, VANS, CIRCA, ZAPPOS!!!!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 24, 2008

Grant S

from small town Idaho

Excellent shoe for dress and comfort - I bought this shoe for work--I wear suits daily. It's simple but professional style and look, plus the lace-up, got my attention. The leather sole sold it--I've had bad luck with those rubber donut-hole soles before. The price was OK--more than I usually would spend, but I've been very pleased. And pleasantly surprised with the "out of the box" comfort and wearability. A plus: they arrived within just a couple of days.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 6, 2008

David B

from Anchorage, Alaska

Great shoe! Excellent finish and materials. The shoe fits true to size and is very comfortable after only a couple of hours of "break-in". Excellent looking traditional dress shoe goes perfectly with business attire. Zappos support is top notch!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 28, 2008

Anonymous

from Brooklyn, NY

Great shoe - The shoes are lovely and reasonably comfortable for dress shoes. They are on the fancy side, though, so the leather is very shiny. They are also a bit more narrow than average.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

May 8, 2007

Sd S

from Twin Cities, Minnesota

Caldwell performs superbly - Excellent value and easily conforms to foot. I would recommend this shoe for anyone wanting to run with the big dogs, but not able to drop this much per pair.

Brands I'd also recommend: Cole Haan City

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 21, 2012

Anonymous

from Denver, CO

A fantastic dress shoe. After a break-in period of maybe 20 or 30 hours in the shoe, I found it to be supportive and very comfortable. Not to mention it's a pretty spiffy looking leather shoe! Because the sole seems to be wearing down rather quickly, I'm only giving it 4 stars overall.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

September 17, 2010

Anonymous

from Indianapolis

I bought these shoes over five years ago to go with my tuxedo (and still be versatile for work). They have held up very well, and I have resoled them once.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 5, 2009

Anonymous

from CT

Beautiful shoe, runs a bit small - I was very impressed with this shoe as soon as I opened the box, but I was disappointed when I tried it on as it was too small. I'm a pretty standard 9.5M, but this shoe had the size of a 9. I compared to other shoes of 9.5 size and it was smaller. I returned this shoe, but I was very happy with the look and construction. I can't really comment on comfort.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 27, 2007

Herb

from Arlington, Va

Pro: Awesome looking shoes. Well made. Con: Size runs small and narrow. Hope the shoes stretch soon or they will not be my "go to" everyday business shoes.

Brands I'd also recommend: Johnson & Murphy

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 15, 2011

Ken

from Livonia, MI

Way too big to be a 6 1/2. It fits like an 8. Maybe they made it longer because I ordered a wide?

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 14, 2012

Anonymous

 

I ordered a pair of Caldwell for Christmas, when I tried them on standing on carpet they felt good. But when I wear them to work, the left shoe hurt my foot after two days of wear the I have blisters. They were a waste of money. I will continue with Johstons & Murphy's much better shoes.

Brands I'd also recommend: Johnston & Murphy

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

May 8, 2011

Anonymous

from Chicago, Illilnois

I wore it, hoping it would break in and be comfortable. It never improved and created sores.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 15, 2011

Devon G

 

I can't write a review of the product but about the website I strongly think that it is malfunctioning. It allows me to select a pair of shoes in burgundy, but it will not allow me to do the same for a pair of black in the same shoes. what is going on?

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

2 people found this review helpful  

May 14, 2009

Brian B

from Fresno, California

Cole Haan Caldwell Review - I made the mistake of buying two pairs of Caldwells at the same time. Of course, in the store, they felt fine; however, upon wearing them all day, the shoes just made my feet hurt. I have even tried expensive shoe inserts, but the shoes are the worst I've even owned. I will stick with Allen Edmonds and Johnston Murphy. In retrospect, I should have passed on the Caldwells, and instead, bought Johnston and Murphy's Melton. The Meltons fit very well and needed no breaking in. Ironically, the single pair of Cole Haan's I bought before Nike purchased the company is excellent.

Brands I'd also recommend: Allen Edmonds

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 17, 2012

AJ

from Irving, TX

I think Cole Haan shoes are simply the best. I've tried all the major brands for the last 5 years, and there was no shoe comparable to Cole Haan. The Caldwell is comfort beyond imagination. Once you've put them on, you'd want to walk with them all day long. At times I realized I was wearing a pair of shoes. My feet have been happy ever since I've introduced them to CH and plan to stick this brand for a very long time. You should give it one try...and you'll know the feeling of having happy feet! And of course Zappos service was just magnificent!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 11, 2014

Mike

from Utah

My favorite dress shoes for business! These are built to LAST! Friends ask me about them since they look so sharp and I love bragging that they are the BEST money I ever spent on shoes. If you wear nice suits and don't have quality shoes like these Cole Haan's, you're missing the mark! Shoes make the look complete and bad shoes rob that first or on going professional positive impression. They shine up to an amazing luster with leather shoe cream or polish. They are comfortable and I love the 2EE sizing with my wide feet. Had protective Goodyear tread added to the leather bottoms by local Shoesmith and they may outlive me!!! Speedy service from Zappos keeps me coming back again and again! Now, to talk my wife into more pairs of these... Thank you, Zappos and Cole Haan!

Brands I'd also recommend: Allen Edmonds

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 23, 2012

Anonymous

from Boston

I love these. I work retail and destroyed them by wearing them every day for nine hours a day. They do crease and crinkle because that is what patent leather does. Shoe trees and regular care help but they are meant to be dress shoes so maintenance is normal. I love the way they look beat up. I had rubber soles added and swapped out the laces for a bright green. They go great with jeans and slacks for fun.

Brands I'd also recommend: Johnston&Murphy, Ferragamo and Hush Puppies

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 4, 2012

Kirk

from Missouri

Beautiful shoe! Comfortable fit, on 2nd try. First pair ordered felt a bit snug, and I easily returned them for full credit. When the next size up was available, Zappos sent me an email and I ordered them. They arrived quickly, within 2-3 days, and I love them!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 31, 2012

Susan

from BayArea CA

At first I thought these shoes were too shiny and looked more appropriate for a tux. But my husband loved them and swore his "old" Coles were shiny at one point too. He loves them and are his go to pair for comfort and style in the office daily.

Brands I'd also recommend: mephisto

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 10, 2012

Jeremy G

from Arlington, VA

A great dress shoe. Nice and shiny, leather sole, very durable. I recently wore these all-day at a wedding and my feet felt comfortable and not tired at all at the end of the long hot day with plenty of walking.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 30, 2013

Anonymous

 

These shoes are okay. I liked the look more online than I did in person. They are a little shiny for my taste. I will keep these for more formal events.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 7, 2012

Anonymous

 

Will definitely need to be broken in but very comfortable insoles, very nice leather, great for the price. As far as critical reviews, they are leather soled dress shoes. Not exactly designed for hiking or prolonged walks and once they are scuffed properly they will be fine for normal use. If you are worried about weather or tread it's not difficult to have a cobbler put some rubber in the front or the heal to give you some added traction, but these are really office shoes. Only problem I have with them is that they are a little blunt-nosed.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 14, 2014

Anonymous

 

If you need a pair of shoes for a one-time deal or wear dress shoes so infrequently that you do not want to spend a lot of money, then these can be fine. Contrary to what others have said, I do not find the soles stiff at all. In fact, after wearing a pair of these in semi-regular rotation for about two years, the soles are almost worn through at the ball of my foot - not very thick. If you are going to be wearing them infrequently, you will want to invest in shoe trees to help keep the toe creases down (to be addressed below). The finish on them is very smooth, shiny, and easily takes a polish; just a little work with some shoe polish and a buffing rag/brush and that high-gloss shine is back. But the bad: - Shoes develop wear folds where your foot bends just behind the toes. This happens and is unavoidable with any shoes made of leather. These, however, develop a sharp crease in addition to the regular folds/bends/lines that normally appear. The finish (as an earlier commenter has said) is cheap and contributes to this creasing. - I think that the above bad thing is made worse by the quality of "leather" used. I put that in quotation marks, because I am not certain that this is not in fact a vinyl. If it is leather, it is the equivalent of leather veneer. The interior of the shoe is lined with what appears to be some sort of foam. I do believe that this is fused to the leather facing. The ease with which the leather creases and flexes now that my pair are very broken in, leads me to believe that this cannot be top grain, corrected, or any other solid leather. If it is leather, it is a thin sheet of it bonded to some non-leather substrate. Leather just does not feel like these do when you push on them. - The sole is fine. It is not super thick and will wear through, but it is not the worst. Treat it right (i.e., steer clear of the winter salt and water puddles) and it'll be alright -- not great, but alright). - The toe box on mine (in front of the cap toe line) have not buckled, dented, or creased (unlike nearly every pair of Johnson & Murphys that I have had). They will not take a stomping or having your whole closet piled on top of them, but they are not looking for an excuse to deform or anything. I generally take pretty good care of shoes (overshoes in winter, waxing relatively regularly, using cedar shoe trees to dry/wick moisture/hold shape). If you are going to kick these off when you walk in the door and let them lie wherever until you need "nice" shoes again, these will show evidence of the mistreatment. Overall for what these cost at the moment, you can do a lot better. If you are just looking for fine-looking conservative dress shoes and do not care about quality, then these are actually not that bad. But, seriously, get the shoe trees.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 18, 2014

Jordan G

from New York

I really liked these shoes. However, they are made out of cheap material since after 3 months of wearing them I had holes under both shoes. They were extremely comfortable but alas my search for the perfect shoe continues.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 23, 2012

Anonymous

 

The burgundy was not what was expected. It is a black shoe with burgundy highlights. It is not a fully burgundy shoe.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

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