Free-Shipping

Cole Haan Caldwell Reviews

62 reviews
total

Overall Rating:

56%Rated 5 stars

12%Rated 4 stars

0%Rated 3 stars

16%Rated 2 stars

16%Rated 1 stars

Customer Fit Survey:

85% "Felt true to size"

85% "Felt true to width"

73% "Moderate arch support"

38 are "Favorable"

Most Helpful Favorable Review

Posted 12/24/11
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

These are my go to business dress shoes. I have had about a dozen pairs over the past few years (my feet sweat, so I rotate daily wear) and while the sole and footbed will eventually wear out as with all leather-soled shoes, they are supremely comfortable, lightweight and versatile. Through Zappos, they are inexpensive enough to simply replace rather than have re-soled after a couple years, and they break in quickly. Get a good set of shoe trees and they will last for a long time.

vs

24 are "Critical"

Most Helpful Critical Review

Posted 12/8/11
Overall Rated:1 stars!
Comfort Rated:1 stars!
Style Rated:2 stars!

After reading lots of positive reviews, I purchased a pair of Caldwells shortly before moving to Hong Kong in July. When the shoes arrived, they were stiff and very shiny, and as I walked around in my house I noticed the leather near the toe cap did not bend very well. I assumed the shoes merely needed to be broken in, so I decided to keep them. After three months of wearing the shoes two or three days a week, the toe cap issue has gone from bad to worse. There are deep, noticeable cracks around the area where my toes bend, and pieces of the brown finish on the shoe have started to fall off. No amount of polishing will fix this problem, as the super shiny finish I noticed the day I received the shoes is nothing more than a cheap surface treatment. The leather - if it can even be called that - is absolute junk, and the shoes are still incredibly stiff. I would not recommend this shoe to anybody, and I am looking for a replacement. This review is not meant to be a negative reflection on the customer service I received from Zappos. On the contrary, I could not be happier with the ordering, delivery, and return processes. I wasn't sure of my size when I ordered the Caldwells, so I purchased two pairs and selected standard shipping. Zappos automatically bumped me up to overnight shipping, and I received the items the next day. Returning the second pair of shoes was simple and hassle free, and I got my refund within a few days.

Additional 42 Caldwell Cole Haan Reviews

1 2

 

October 31, 2012

Susan

from BayArea CA

At first I thought these shoes were too shiny and looked more appropriate for a tux. But my husband loved them and swore his "old" Coles were shiny at one point too. He loves them and are his go to pair for comfort and style in the office daily.

Brands I'd also recommend: mephisto

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 26, 2012

Anonymous

from Chatham, NJ

I did not try the shoes on. I found the color a bit unpleasant - it looks as though they were going for a worn look, but it just seems like sprayover between black and brown. I ended up with the Air Madison from Cole Haan instead, and am very pleased, though the price was significantly greater.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

September 17, 2012

George S

 

Didn't even try them on. They look like patent leather, which only pimps wear. Returning them.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

 

August 29, 2012

Joe

 

Purchased a pair of "burgundy" shoes and any attempt to call them burgundy would be a stretch. The shoes that arrived in the box were nearly black. Oddly enough I already own a burgundy pair of these shoes that I bought at a brick and mortar retailer several years ago, and their color is true. Not sure if the pair I received suffered from a manufacturing error, but they are clearly not burgundy and do not match the picture on Zappos. As always, Zappos customer service was a breeze organize the return.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 10, 2012

Jeremy G

from Arlington, VA

A great dress shoe. Nice and shiny, leather sole, very durable. I recently wore these all-day at a wedding and my feet felt comfortable and not tired at all at the end of the long hot day with plenty of walking.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 7, 2012

Anonymous

 

Will definitely need to be broken in but very comfortable insoles, very nice leather, great for the price. As far as critical reviews, they are leather soled dress shoes. Not exactly designed for hiking or prolonged walks and once they are scuffed properly they will be fine for normal use. If you are worried about weather or tread it's not difficult to have a cobbler put some rubber in the front or the heal to give you some added traction, but these are really office shoes. Only problem I have with them is that they are a little blunt-nosed.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 17, 2012

AJ

from Irving, TX

I think Cole Haan shoes are simply the best. I've tried all the major brands for the last 5 years, and there was no shoe comparable to Cole Haan. The Caldwell is comfort beyond imagination. Once you've put them on, you'd want to walk with them all day long. At times I realized I was wearing a pair of shoes. My feet have been happy ever since I've introduced them to CH and plan to stick this brand for a very long time. You should give it one try...and you'll know the feeling of having happy feet! And of course Zappos service was just magnificent!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 21, 2012

Anonymous

from Denver, CO

A fantastic dress shoe. After a break-in period of maybe 20 or 30 hours in the shoe, I found it to be supportive and very comfortable. Not to mention it's a pretty spiffy looking leather shoe! Because the sole seems to be wearing down rather quickly, I'm only giving it 4 stars overall.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

January 27, 2012

Chris

from Norman, OK

These shoes are technically everything that was promised, but I nevertheless felt disappointed. The construction is decent but unimpressive, and the color is difficult to work with. Compared to my go-to oxfords, the leather feels thin and cheap, and it is extremely shiny. Not shiny like a pair of well-polished dress shoes, but like a coat of glossy latex paint. The color is vivid, but lacks depth. Though the shoes look good sitting on a table, they are tough to pair with clothing. They do not pair with any of my day-to-day suits, but they are too dressy to wear with khakis or jeans.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 14, 2012

Anonymous

 

I ordered a pair of Caldwell for Christmas, when I tried them on standing on carpet they felt good. But when I wear them to work, the left shoe hurt my foot after two days of wear the I have blisters. They were a waste of money. I will continue with Johstons & Murphy's much better shoes.

Brands I'd also recommend: Johnston & Murphy

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

5 people found this review helpful  

December 24, 2011

Anonymous

from Northeast

These are my go to business dress shoes. I have had about a dozen pairs over the past few years (my feet sweat, so I rotate daily wear) and while the sole and footbed will eventually wear out as with all leather-soled shoes, they are supremely comfortable, lightweight and versatile. Through Zappos, they are inexpensive enough to simply replace rather than have re-soled after a couple years, and they break in quickly. Get a good set of shoe trees and they will last for a long time.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 15, 2011

Devon G

 

I can't write a review of the product but about the website I strongly think that it is malfunctioning. It allows me to select a pair of shoes in burgundy, but it will not allow me to do the same for a pair of black in the same shoes. what is going on?

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

8 people found this review helpful  

December 14, 2011

Anthony S

from Madison

The toe of these shoes started creasing within several steps of use. The soles have no treads and it's potentially dangerous to use these for any kind of inclement weather.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 13, 2011

Mike

from Omaha, Nebraska

I usually wear a D; width, but ordered a EE width because it was the only size available. I'm glad I did because they fit perfectly. Absolutely love the shoes and would recommend them. Great style and comfort.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 10, 2011

Brian V

from Roseville, CA

The picture does not do this shoe justice. I have spent much more on far lesser shoes. 11.5 EE was a perfect fit out of the box. Break in was null. I feel like I stole these shoes. Compliments on the first day!

Brands I'd also recommend: Bostonian

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

12 people found this review helpful  

December 8, 2011

Anonymous

from Hong Kong

After reading lots of positive reviews, I purchased a pair of Caldwells shortly before moving to Hong Kong in July. When the shoes arrived, they were stiff and very shiny, and as I walked around in my house I noticed the leather near the toe cap did not bend very well. I assumed the shoes merely needed to be broken in, so I decided to keep them. After three months of wearing the shoes two or three days a week, the toe cap issue has gone from bad to worse. There are deep, noticeable cracks around the area where my toes bend, and pieces of the brown finish on the shoe have started to fall off. No amount of polishing will fix this problem, as the super shiny finish I noticed the day I received the shoes is nothing more than a cheap surface treatment. The leather - if it can even be called that - is absolute junk, and the shoes are still incredibly stiff. I would not recommend this shoe to anybody, and I am looking for a replacement. This review is not meant to be a negative reflection on the customer service I received from Zappos. On the contrary, I could not be happier with the ordering, delivery, and return processes. I wasn't sure of my size when I ordered the Caldwells, so I purchased two pairs and selected standard shipping. Zappos automatically bumped me up to overnight shipping, and I received the items the next day. Returning the second pair of shoes was simple and hassle free, and I got my refund within a few days.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 11, 2011

Andrew

from Illinois

I bought my first pair of Florsheim Lexingtons in 1987. When they wore out in 2003, I bought another pair, which lasted until 2010. Given the good luck I had with the first two pair, I bought a third in 2010 from another online vendor. After three months of wear, I noticed the leather was flaking off on the back of the shoe. I contacted the vendor about the problem and was told to send them in for "review" at my own cost. A few weeks later, I got them back with a snarky note stating "normal wear and tear" and suggested I contact the manufacturer. I did. Florsheim told me to ship them for review (I am now out almost $15 in shipping charges by this point). A few weeks later, I received another new pair. And three months later the same flaking leather problem happened. Needless to say, I was and will forever be done with Florsheims. My wife suggested I try Cole Haans, and after hemming and hawing for several months, took the plunge this week. Boy, am I glad I did. These shoes won't even need a break-in period. And once again, Zappos came through with its expedited shipping: My wife ordered this for me around 8:00 CST on a Wednesday, and they were at my door the next day.

Brands I'd also recommend: Merrill

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

August 21, 2011

D. A

from Austin, Texas

They look great and they fit perfectly. Very little break-in required. This was my first Zappos purchase and I wasn't sure about buying shoes on-line but this worked out great. I have narrow feet and will definitely be back.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

August 8, 2011

Doug

from New York City

Could not be happier with this pair of shoes. Came extremely fast, and am shocked at how comfortable they are, even on the first day after walking all over New York City. They look amazing go with anything (I have three gray suits and a dark blue, and these go great with any combination). Cannot believe I paid so little for these!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

August 7, 2011

Anonymous

from San Antonio, TX

Truly beautiful shoe...received a lot of compliments the first time I wore them. I ordered "W" which is a tad larger than "E" but not quite my normal "EE". Still for brand new shoes they were very comfortable.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

July 19, 2011

Anonymous

from Kansas City, KS

I own both the black and brown/burgundy colors and love them. Very traditionally styled--as a captoe oxford ought. No elongated toes or other folderol. I keep the black pair well-shined and use them as my tuxedo shoes; as midrange Cole Haans these have very shiny corrected leather and with a buff are nearly as reflective but much nicer looking than patent rental tux shoes. They have leather soles so it will take some time (two wears or so) to break them in and get the sole appropriately roughed up for traction, but they are very comfortable once that happens. An added benefit is that leather soles look much more mature/formal than the rubber clodhoppers we wore in the 90s. Frankly, if they made another color I'd buy it too! Very satisfied.

Brands I'd also recommend: Johnston & Murphy

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

May 24, 2011

Stan L

from Greenwood SC

I wear a size 9 B, and they are getting harder to find. Ordered the "Caldwell", and they fit great! Probably a 16 to 20 hour period to break them in well, but a great fitting, and great looking shoe! And, Zappos service was perfect - I expect to order most or all of my shoes here in the future.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

May 9, 2011

Anonymous

 

When I first received them I didn't want to wear them; they looked so nice. First day was a little rough as the backs rubbed my heels, but by the second day they were the most comfortable and best-looking shoes I've owned. Note to complainers: if the size feels wrong, there's free shipping. So whining about it gets you nothing. Shoe sizes are not standardized so you have to be patient with such things.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

May 8, 2011

Anonymous

from Chicago, Illilnois

I wore it, hoping it would break in and be comfortable. It never improved and created sores.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

April 27, 2011

James M

from Norfolk, VA

I wear steel toes far more often than dress shoes, and these cost about as much as I was willing to spend. I tried them on when they arrived, and the fit seemed okay enough to keep. Well, I spent a whole night at the opera, and they are the most comfortable dress shoes I've ever owned. The "okay" fit turned into a remarkably great fit after about 20 minutes. I'll never spend hundreds and hundreds of dollars on a pair of shoes, but the Caldwells are what I would expect to get if I did. A great value! Purchased size 12 narrow.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

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