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Keen Austin Reviews

451 reviews
total

Overall Rating:

56%Rated 5 stars

12%Rated 4 stars

16%Rated 3 stars

12%Rated 2 stars

4%Rated 1 stars

Customer Fit Survey:

84% "Felt true to size"

83% "Felt true to width"

50% "Excellent arch support"

Additional 381 Austin Keen Reviews

1 2 3 4 5 ... 18

 

September 9, 2015

Anonymous

from Pittsburgh

I wear a size 9 and that is what I ordered. When I tried them on they felt a little tight but comfortable. I believe they will be perfect once they are broken in.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 26, 2015

James K

from Madison, Mississippi

Received these shoes from Zappos about 3 weeks ago, have been wearing them every day to work (as a locksmith I spend most of my time on my feet) and I couldn't be more pleased. They look great, they are truly some of the most comfortable shoes I've ever worn (that was my main goal) and they seem to be holding up just fine (though it's only been 3 weeks). No squeaking, no white ooze, no falling apart. I own a pair of Keen Bronx Mesh shoes. Bought them 11 years ago. They literally went through Hurricane Katrina, after which I cleaned them up and kept wearing them. Though they're looking pretty ragged, I still wear those shoes a lot. They are the reason I bought the Keen Austin. It was the closest available match. I almost didn't buy them because of the few negative reviews I read. I'd advise ignoring them. These are my 4th pair of Keens and they continue to be my favorite brand of shoe. The first day I wore my Austins I had a coworker ask me where I got my shoes. He's the type of guy who you'd think pays no attention to other men's clothes (loves Rush Limbaugh, etc, etc.) I think he asked because they're perfect shoes for locksmiths. (Don't ask me to explain that comment, but it's true. They're perfect shoes for locksmiths.) A few days later I made a comment to another coworker, our receptionist/accountant, about having walked my "arse" off on that particular day. Showing no sympathy (she sits in air conditioning all day), she says, "So. You're wearing those comfortable shoes. You'll be fine." So another coworker noticed my Austins. And she was right, they are comfortable. There was no breaking in period. I started wearing them to work the day after I received them and I didn't have any negative issues with them at all. They stayed comfortable all day. Because my job can get dirty sometimes (a lot of hole sawing and key cutting) I've been using a shoe brush to clean them off after work. An easy clean, and they still look new. Except for some of the trim, most of the shoe is a type of suede, so I'd recommend keeping some suede cleaner on hand. I have something called Lincoln E-Z Cleaner, which I already had on hand. Haven't had to use it yet, but the time will come. So, yes, I highly recommend the Keen Austins. And I have no ties to Keen, Zappos, or anyone in the shoe business. I just like these shoes and want to share my experience. I will say that I emailed Keen about issues I read in a few comments regarding these shoes, namely the squeaking and the durability. They responded quickly and thoroughly. They are an environmentally conscious company and try to use materials and processes that are environmentally friendly. I really felt that their response was BS free, which is pretty good considering our world is about 95% BS. The guy who responded to my email said he happens to own 2 pair of Keen Austin, and because of the details he gave me, I believe he was telling me the truth. Just the fact that a human being actually responded to my questions promptly and thoroughly says a lot. There wasn't much he could say about the negative comments, though if the shoe is worn for, say, rock climbing, it might not hold up for as long as you'd like. I wouldn't recommend it for a jogging shoe either. But for a comfortable, casual, everyday shoe, the Austin Keens can't be beat. This is a purchase I'm very glad I made. And they're cool looking. Unique, but not freaky unique. Enough.

Brands I'd also recommend: Born, Timberland, Clark

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 15, 2015

Anonymous

from Memphis

My initial reaction is that I like the style. It is not your typical looking boring office shoe. It is spacious. In most shoes I wear a 9.5W or a 10. I still have plenty of room in a regular 9.5 to wear some thick socks if needed. After a couple days of wearing them to work they have been comfortable with no hotspots or blisters.

Brands I'd also recommend: Merrell

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

July 12, 2015

Less k

from mendocino

I am heartbroken. I have purchased Keens for years, and rave about them to anyone with wide front feet - they are the most comfortable shoes that I have ever owned, and so durable! I am 210 pounds and on my feet all day, and they stayed wearable for over a year! But now that all appears to have changed. The last two pairs that I have owned, an Austin and a Utility, both immediately began to separate between the uppers and the soles. My Austins only lasted five months! I am not sure why - perhaps cheap glue, less stitching, or maybe they thought less durable shoes would be good for their bottom line. I am going to give Keens a third try before casting around again for something that holds up better.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 2, 2015

Jon S

from Philadelphia

It's my pleasure to offer a review of the Austin shoe. Most comfortable shoe, ever. Big toe box for wiggle. Great support. I'm hoping for a sale and will buy more.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Moderate arch support

 

Poor Support

Great Support

 

June 20, 2015

Anonymous

 

I like the shoe for comfort. It feels very wide at the toe but overall it's a great shoe. I will buy more Keen in the future.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt wider than marked

 

Runs Narrow

Runs Wide

 

June 12, 2015

Jim B

from Near Denver

Went to my doc with foot pains. He told me it was my pointy toed shoes. "Get some clown shoes like mine." He told me they were Keens. Went home and ordered a pair of Austins. Two weeks later, I ordered the 2nd pair. Any questions about my liking them?

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 2, 2015

Anonymous

from Madison Heights, Mi

My husband & I have been in the Keen shoes family for about 5 years now. We have had different styles from sandals to his new Austin (Black). All were comfortable and fit well. But the road has turned from smooth to rough as his new Austin are turning his white socks black. Had it not been for this issue, he would rate them 5 stars across the board. I don't know what kind of dye was used in the tongue area, but it is some nasty stuff. Since we threw the box out and he wore them on the street, they cannot be returned. Be wary of black shoes.

Brands I'd also recommend: none

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 30, 2015

Anonymous

from Bay Area, CA

A solidly made shoe. Roomy. I work at a standing desk in these shoes and they're comfortable for many hours of standing. I replaced the liners with SuperFeet and it only made a minor difference (the liners are better than I thought they were).

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

May 15, 2015

Josh

 

NOT THE OLD AUSTINS This is an inferior quality shoe compared to the older ones. The width is MUCH narrower, the leather is not as good (mine warped over the toes within two months) and the seams are not as solid. I had two pairs of the former Austins. They lasted a long time (without requiring much care) were very comfortable for my wide feet, and they looked great. This new model is CHEAP. They don't last nearly as long and they look kind of crappy too. Head's up for those of you who were thinking you'd be getting the same shoe. Sad to say, Keen really cut some corners on this one.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

April 23, 2015

Sol

from Arlington, VA

I bought these shoes for working in a warehouse for 8-10 hr days. From what time I had with them the comfort was amazing. I had to return these shoes because the rubber around the toe and sides of both shoes started to come off with-in a week for working. Zappos customer service team was very helpful with the return process even though they were worn. This was my first pair of Keens. I'm disappointed in the fact the fell apart, but so happy with the comfort I exchanged them for a different style with stitching around the sole.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 16, 2015

Anonymous

from United States

Husband loves these shoes! He has wide feet, and these are always his go to shoes. Great balance between casual and dressy.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 14, 2015

Anonymous

 

The rubber sole pulled away from the toe/ tip. I glued it back on, but for this price I expect better quality. I like the looks but the quality and comfort are lacking.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 8, 2015

Anonymous

 

I bought this shoe because I was getting sore, tired feet. I read reviews and saw that these would be good walking shoes, especially in a more urban environment. They seem to be working well. Pros: Nice wide toe box good styling Look decent with shorts and jeans Cons: Can hear squeaking when you walk in a quiet area

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

April 7, 2015

Carl G

from Maine

I love these Keen Austin light hikers as I'm a big Keen footwear fan. My feet always feel comfortable and don't tire when I wear their footwear. Nice simple design and well constructed.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 12, 2015

Gustavo R

from Now in Dallas, Texas

They have an odor that bothers me, only these, because I have 3 more pairs sandals, hiking, etc. and don't have this problem with them. Too bad because I really like them.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 26, 2015

Eric

 

First day in: These shoes seem well made and sturdy, with a comfortable footbed, and seem to breathe well so far -- my feet are warm, and no perspiration. The collar or neck at the top of the upper feels a bit hard and uncomfortable, especially at the front, but I imagine this sensation will fade. I can see why some wider-footed reviewers are happy with these shoes -- they are certainly the widest D-width shoes I've ever worn, a bit too wide for me. And at size 9.5, they also feel a tad long. I generally wear 9.5 - 10. Hoping that thick socks will take care of this. As for their look, I'm afraid they fall in the Highly Effective Birth Control category, but I plan to wear them only for pedestrian commuting in bad weather, when wealthy heiresses are not likely to be out and about.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

February 13, 2015

Anonymous

from Pennsylvania

Purchased and wore out a pair of Keen Portsmouths. They were the most comfortable I've ever owned. They were well made, I just wore them out cause they were seldom not on my feet. Could not find them in my size again so tried the Austins, but was disappointed in the comfort. They look to be well made also, but were not comparable in how they felt on my feet. Zappos was very understandable and worked with me to my satisfaction. I will still consider Keens in the future as well as Zappos.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 2, 2015

Anonymous

from Madison, Wisconsin

I have bought this same style of shoe three times since 2009. If they ever stop making them, I will be very sad indeed. Comfortable for walking all of the city on vacation and nice enough looking to wear to work. I love this shoe!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 22, 2015

Anonymous

 

Great shoes. First pair I got were defective, but of course Zappos took care of that. Nice and comfortable.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

January 5, 2015

Anonymous

 

Great shoe. Have been wearing them for a couple years as a casual walk-around shoe. Have to agree with most of the positive reviews....they're great out of the box, and fit a wide foot comfortably. Downside - the durability issue previously noted is a fact. The leather and sole on my recent pairs deteriorates far faster then in pairs past. That doesn't stop me from buying them, though. I can still get a lot of wear out of them before that happens. Have fun out there.

Brands I'd also recommend: New Balance

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 3, 2015

Tom

from CT

I have had four pairs of these shoes. I get them because they are very good for wide feet. But the quality is inconsistent. My second pair look better than my third pair but the sole has come loose on my second pair. The leather on the toes my third pair wrinkled and look older than my second pair. So, for comfort with wide feet I like them, but I wish they were of better quality.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 30, 2014

Chris

from NYC

I bought these as a potential shoe to wear while venturing out on a Round-The-World (RTW) trip. I needed something that was fashionable, discreet, comfortable, lightweight, and would hold up over time and against the elements. While I wanted to like them, I simply could not get over how bulky they were. It was as if I was wearing an old school jazz dance sneaker. Also the fact that Keen's production quality has gone down (by gluing on the sole instead of double-stitching) worried me. Great for someone who needs a basic comfortable shoe though.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 29, 2014

Jessica g

from prior lake, mn

I bought these for my husband for Christmas and he loves them! They look awesome too - but the quality is visible and he said they are super comfortable too.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 26, 2014

Tim

from United States

I've had a pair of these for 7 years, and they have been amazing. However, I recently ordered a replacement pair, and the color is completely different than what is shown as Chocolate Brown. There is a definite green hue to the shoe, and it was not at all what I expected. Great shoe, but either the photos need to be updated for Chocolate Brown...or I somehow received an outlier...

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide