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Keen Austin Reviews

327 reviews
total

Overall Rating:

56%Rated 5 stars

24%Rated 4 stars

4%Rated 3 stars

8%Rated 2 stars

8%Rated 1 stars

Customer Fit Survey:

87% "Felt true to size"

91% "Felt true to width"

77% "Excellent arch support"

307 are "Favorable"

Most Helpful Favorable Review

Posted 4/26/12
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

There is something wrong with me. I've never been into clothes or shoes. I usually bought my shoes at JL Coombs in Freeport from the discount rack. Blemished, seconds, whatever. Had a great pair of LL Bean shoes that I resoled and re-soled for a decade. Then my fiancee suggested I get a pair of these hideous looking "Keens". I bought the Austins, black, size 10.5 One year later: I own 5 pairs...I'm turning into the Imelda Marcos of Keens, and I'm a straight guy. I just ordered another pair of sandals, and when the soles started showing wear on my original Austins and they couldn't re-sole them, Keen said I could get another pair. I've never worn anything on my feet so comfortable. I wake up in the morning and I can't wait to put on a pair. How is that for an endorsement?

vs

20 are "Critical"

Most Helpful Critical Review

Posted 11/28/11
Overall Rated:2 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

These were great shoes for everyday use. Two things changed. They stopped stitching the sole to the shoe (starting to use an inferior glue) and the rubber used for the sole wares out in under 6 months. Not worth the money.

Additional 307 Austin Keen Reviews

1 2 3 4 5 ... 13

 

March 8, 2014

Anonymous

from United States

I am on my fifth pair, and I am looking for a replacement. These are good shoes generally but they wear out quickly. For the price, I would expect better. I have trouble with the laces, I always have to tie them in a double knot.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 6, 2014

Don

 

Good shoe...comfortable. I have had them for about nine months now and they are holding up well. I don't wear them every day as I switch them off with a pair of Merrells but I do like them for the comfort and traction. They are worth the money.

Brands I'd also recommend: Merrills

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 3, 2014

Anonymous

from Las Vegas

I have trouble with my feet because of a toe injury several years ago and these shoes have been amazing for me. Would highly recommend them!

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 28, 2014

Scott N

from Arlington, VA

As with all of my other Keen shoes and sandals, these are very comfortable and fit perfectly right out of the box.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 24, 2014

Uncle J

from Orange county, Calif.

I really like my Keens, I have wide feet and they fit and are very comfortable. After Christmas you were the only place I could find this rair of shoes in my size. Thanks!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 11, 2014

Anonymous

from Houston, TX

Comfortable, good looking, and rugged. This is my third pair of Keen Austin shoes. After several years of regular wear, the first two pair were getting pretty loose and beat up looking. I am happy to say that these new shoes are the same great shoe that I bought over 5 years ago and should serve me well for several more years.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

February 5, 2014

Charlie V

from Pueblo, CO

I've had these for about a month now, and love them! Very comfortable, lots of arch support, plenty of toe room. They lace higher up the foot than most shoes, which I find keeps my foot from sliding forward in the shoe [I have narrow feet].

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 6, 2014

Julian A

from Atlanta

This is my fifth pair of Keens, second Austins. This new pair was a great reminder of what I love so much about these shoes. They are simply the best walking shoes I've ever worn. I bought my first pair in 2007 to wear on a trip overseas. The held up so well to around 5-10 miles of walking a day. So I've bought a new pair before each big trip I've taken. This time, I got the dark blue and brown ones...I love the new color.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 1, 2014

Anonymous

from llinois

My boyfriend likes these, and they are reasonably attractive. He hates boots. These are nearly waterproof and the closest to boots I can get him to wear.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 1, 2014

Mark h

from albertson, nc

The wide box really helped my bunion. These are the most comfortable shoes I have ever put on my feet. Zappos is the only place to shop for shoes. YOU ROCK thanks!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 31, 2013

Frank B

from Atlanta, Georgia

I have used the shoes for the past month or so and they are very comfortable, what you would expect from Keen! I wear them as work shoes as they don't look too much like hiking shoes. Would buy them again.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 20, 2013

John J

from Key Largo, FL

I really like the wide toe box for comfort. I wore them right out of the box with no rubbing or tightness. Stylish and waterproof I wear them all day. Sizing is true to marking with a little extra width in the toe.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 18, 2013

Julie W

from Forest Ranch, CA

I bought these for my husband who wears a size 12, and has super wide feet. He loves them, and says they are just as comfortable as going barefoot. It is a big deal for him to say that, because he has a great deal of back pain, and many shoes, especially those where the heel is higher than the rest of the sole cause more back pain. Although a wide is not offered in this style, it is still wide enough for him. They look really nice, too. Great product.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

December 11, 2013

Anonymous

from MN

Great shoe. My husband is really hard on shoes and wears them out quickly-this is a good, comfortable and sturdy shoe for him.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 26, 2013

Rocco p

from manitoba

Not What They Used to Be: Quality of Keen's has gone down, the uppers separate from the sole, and worst, they have become narrower, with less toe room, and the heel is shorter.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 25, 2013

Anonymous

 

I have owned 4 pairs of Keen Austins over the past 6-7 years. I walk about 3 miles per workday on concrete/pavement. I have also used them as my everyday/runaround shoes. My first 3 pairs of Austins were amazing: 1) Great arch support that lasted roughly 1.5 years each pair. 2) Wide toe box is perfect for my feet. 3) Sturdy construction for the type of abuse I dish out due to my gate. 4) Look and feel good for a long time. Unfortunately, my latest (4th) pair have fallen short on the overall quality I have come to expect from Keen. I have owned them for roughly 10 months and this is what I have experienced: 1) 5 months into usage they started to squeak. This is exceptionally annoying and distracting. I can live with squeak because I am a function guy ... but I don't like it. 2) The arch support has fallen dramatically in this pair. I feel as though my feet are being ripped apart. I still own pairs 2 and 3 for yard work and they are more comfortable than pair 4. 3) I have also noticed the stitching is giving way much quicker than the other pairs. I thought that maybe since I have owned 3 other pairs of the Austins that maybe it was a fluke. It isn't. I discovered my father-in-law has a pair of Austins and has experienced all 3 issues I am reporting. I suspect they have made changes to their manufacturing/quality control practices and the end result is a lower quality shoe. I am very disappointed. I also have a pair of Keen activity sandals that are roughly 6 years old. I have been a loyal Keen customer. With my latest experience, I was hesitant to give Keen my business again and moved to another manufacturer and have been very pleased with the decision. My father-in-law is looking to do the same. I have written them about my experience and have yet to hear back... I sincerely hope they look at what detrimental changes have been made with this product and correct them.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 20, 2013

Anonymous

from United States

I have many Keen shoes including clogs and sandals (both great), however the (#1321) Austin Lace Up separated from the sole at the heel almost as soon as I got them, and after a few months of occasional light wear separated at the ball of the foot and significantly lost cushioning. What was good cushioning, now leaves me w/hip pain. Not satisfactory for a shoe at this price. It was comfortable, while it lasted, but is just not good enough for a shoe at this price point. I have just bought a very similar design, the Keen Finlay, which is better looking, still not beautiful, but it is comfortable, fits well, etc. Please Keen, get your quality back up to where it was. These are great shoes and they fit my feet perfectly, but some QC and better manufacturing techniques would make these an easier purchase going forward.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 3, 2013

Ryan

from USA

Wore these for a month or so, the right shoe developed problems (and I'm easy going on shoes). The interior toe area (lining/leather) separated and fell into the shoe rubbing the tops of my toes (painful). I've owned Keens prior and have not had any trouble. I don't think I will try the Austin (or similar) style again.

Brands I'd also recommend: Danner, Hanwag, Kennetrek, Lowa

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 18, 2013

Ken D

from Ocala, Florida

There is separation where the soles meet the leather on the sides of the shoe. These have not worn well at all

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 16, 2013

David

 

Second pair of Keens where the sole started to separate from the shoe after 4 months of moderate use. No excuse for such shoddy workmanship that is supposed to be a shoe for rugged use.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 21, 2013

Anonymous

from Moss Beach, CA

This is my third pair of Keens, I like these shoes. My feet run a bit narrow and I need arch support, these shoes seem to fit me well. I usually wear a 9½ and ordered a 9 for these shoes.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 15, 2013

Anonymous

from Shelburne, Vermont

This is the second pair of these shoes for my husband who is on his feet most of the day. He has long narrow feet; they fit and give great support. I have the women's version; my son has the kid's. Although we all have different foot shapes and issues(mine are short with a high arch), these seem to magically fit and feel good to us all.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 30, 2013

S G

from central PA

The Austin line of Keen shoes continues to be an excellent choice for me. I have 7 pairs and use them every day for both office and walking the dog. Their Finlay line also mirrors the construction of the Austin.

Brands I'd also recommend: Keen Finlay, Keen Nopo Waterproof boot

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

July 15, 2013

Anonymous

 

Great shoes, very comfortable, but seem to run a little big. I have a heel slipping so I added a cushion, much better. Overall, highly recommend but suggest trying on several sizes before purchasing.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 4, 2013

Anthony M

from Reading, PA

For me this is an exceptional shoe. It has a soft foot bed and is roomy in the toe area. I have some foot problems, but this shoe served me well on a vacation in Ireland.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

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