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Keen Austin Reviews

354 reviews
total

Overall Rating:

52%Rated 5 stars

12%Rated 4 stars

12%Rated 3 stars

4%Rated 2 stars

20%Rated 1 stars

Customer Fit Survey:

87% "Felt true to size"

91% "Felt true to width"

76% "Excellent arch support"

327 are "Favorable"

Most Helpful Favorable Review

Posted 4/26/12
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

There is something wrong with me. I've never been into clothes or shoes. I usually bought my shoes at JL Coombs in Freeport from the discount rack. Blemished, seconds, whatever. Had a great pair of LL Bean shoes that I resoled and re-soled for a decade. Then my fiancee suggested I get a pair of these hideous looking "Keens". I bought the Austins, black, size 10.5 One year later: I own 5 pairs...I'm turning into the Imelda Marcos of Keens, and I'm a straight guy. I just ordered another pair of sandals, and when the soles started showing wear on my original Austins and they couldn't re-sole them, Keen said I could get another pair. I've never worn anything on my feet so comfortable. I wake up in the morning and I can't wait to put on a pair. How is that for an endorsement?

vs

27 are "Critical"

Most Helpful Critical Review

Posted 11/28/11
Overall Rated:2 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

These were great shoes for everyday use. Two things changed. They stopped stitching the sole to the shoe (starting to use an inferior glue) and the rubber used for the sole wares out in under 6 months. Not worth the money.

Additional 334 Austin Keen Reviews

1 2 3 4 5 ... 14

 

November 24, 2014

Joe

from San Francisco

Do you have bad feet? Search no longer these are the ticket! Great shoe for work, walking, hikes. Not the best on slick floors FYI. Took me one day for them to break-in. It was just a little stiff around the ankle in the front. No big deal and worth it in the end.

Brands I'd also recommend: Born

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 20, 2014

Graham L

from st louis

Disappointing, twice. I ordered a pair of these and the right upper had a fold in the layered fabric that pushed down into my foot after 4 days of wearing them. I got a replacement with the same problem. The color is all dark green, their is no light grey so the shoes don't look anything like the picture. I loved my old Keen's but they have lowered quality rather than raise prices. Will not buy again.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 7, 2014

Steve T

from Knoxville TN

This is the third pair of Austin's I have had. They have been my favorite all season walking shoe. This is my first pair in the "full grain" leather and they will take a little longer break-in than previous. The previous pairs were made in China, this pair is from India. The biggest difference I find is the insole. The insole in my 2 1/2 year old pair is a top quality one that still offers excellent support. This pair comes with flimsy no support insoles that I will have to replace immediately. It is a shame as with the nonstandard shape of these shoes, it will be impossible to find a perfect fit. Keen had maintained the same price for over 2 years by lowering the quality. I also notice that the material that lines the footbed is not as durable looking as before. Only time will tell if this pair will hold up as well as other Keens.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 23, 2014

Ken Y

from SLingerlands, NY

I have been wearing a pair of Austin's in a brown nubuck for 1.5 years and my feet love them! They are a little frumpy looking and go best with jeans. My new pair are the black full grain leather. These required more break in time, but they look much dressier. The full grain leather also seems to offer more support. They are a great shoe!

Brands I'd also recommend: Naot

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 15, 2014

Anonymous

from Urbana, Illinois

After a few weeks, a dent formed in the leather over the toes. It's annoying and won't go away. The heel is too high for my taste, and makes my heels ache. But it's nice to find a shoe made to fit the shape of a human foot.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 13, 2014

Anonymous

 

This was my 4th pair of Keen Austins. These ones felt significantly larger than the previous 3 pairs I wore out. Last week, upon my 3rd time wearing these, the sole completely fell off. Inexcusable, and I will never buy Keens again, as each generation seems worse (most notable when the soles started to be glued, rather than stitched when I bought my second pair). Their quality has gone down significantly the past few years. This is the 4th time I've had to return Keens, and this issue was a major inconvenience.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

September 28, 2014

Anonymous

 

The tongue of the shoes are about an inch too short and when I walk they grind into the top of my foot just below the ankle joint. Very uncomfortable! Other than that I liked the shoe.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 26, 2014

Anonymous

from Alaska

Liked the color combo. At first all was fine. Then became apparent that these shoes 1) did not breathe, and 2) this pair squeaked, a lot! Have never had this issue with Keens before. Getting a refund on this pair.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 25, 2014

Jim R

from United States

Currently dealing with plantar fasciitis I ordered these shoes because my Keen sandals were the only shoes I could walk in without too much pain. Plus I noticed that walking in my Keens began to allow my feet to heal. I was hoping these shoes would provide the same comfort. I am not disappointed. Now Ecco has dropped to second as my go to shoes. Keen is number one for me. I could not be more satisfied. I marked "felt wider than marked" as a positive. I usually order EE, but rarely find them on the internet, or anywhere else, in order to get them in normal delivery time. They fit very well for me.

Brands I'd also recommend: Ecco

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

September 13, 2014

Amy S

from United States

Keen used to be my husband's favorite brand. Great shoe that lasted, well-made, comfortable, could wear with anything. However, the last pair we bought, they fell apart within 6 months. They sole came apart. They stopped sewing the sole to the upper part of the shoe and they are using inferior glue. So we switched to Lowa shoes. They seem good. We will see.

Brands I'd also recommend: Lowa

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 3, 2014

Anonymous

 

Great look and feel to this shoe. However, the side hit my ankle at just the wrong spot and I wasn't sure it would "stretch out" enough to be comfortable. Unfortunately had to return.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 19, 2014

Anonymous

 

Had a pair of keens before these that I was happy with, however this pair only lasted 8 months and the sole fell off. Also the most uncomfortable shoes I've owned in recent memory, cut off the circulation in my foot. Will not be buying another pair of Keens...

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

 

July 26, 2014

Steve

from Ohio

These shoes were great; however, after 7 months of occasional wear, the right shoe now has an annoying squeak when no matter the surface. I wear these shoes once or twice a week, and the only time that they don't squeak is when I walk in grass. They squeak on asphalt, concrete, hardwood, and industrial non-slip flooring. I am debating on returning these shoes because I can no longer stand to wear them.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 22, 2014

Jim B

from Bend OR

Zappos delivers! You place your order and it is on your door step in 2 days, and if it doesn't please you send it back and shipping is free both ways...got to love that. I have placed many Keen orders via Zappos and have never been disappointed. I only wear Keen's as the toe box is wide to help with my custom orthotics.

Brands I'd also recommend: I am partial to Keens!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 10, 2014

Bigfoot

from Ohio

I have a wide foot (bunion), these shoes were perfect. I actually ordered 1 size smaller than my regular shoe size due to the extra large toe box. These shoes are extremely comfortable, suitable for work or casual, and are rugged enough to last about 10 years. Highly recommended! Customer Service was absolutely legendary.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

July 5, 2014

Anonymous

from Washington, DC

My second pair of these. The first lasted several years, and I came back to them because they are probably the most comfortable shoes I've ever owned. They seem to be running large now, though. This time, I went down a full size from my usual in other brands to get the right fit.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 23, 2014

Mark W

from Evanston IL

I love these shoes so much that I just bought a second pair. They're supportive around the mid-foot but there is loads of room for the toes. They feel solid and after a month of wear, they still look and feel great.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 8, 2014

Anonymous

from florida

My husband loves these shoes and he will not wear other brand. HE literally "destroys" shoes, these are the only ones that are comfortable, stylish and last longer!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 29, 2014

Anonymous

from Southampton, MA

Love these shoes! My son introduced me to Keen footware recently and I am now a huge fan. Most comfortable shoes I have ever owned. Will be buying more.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 28, 2014

Daniel P

from Minneapolis, Minnesota

I have a fiendishly difficult foot to fit. Almost none of my shoes are comfortable for all day wear or for walking. I have a high instep, wide foot, big toe area. I ordered up a half size because I was worried. The shoes fit perfectly. Right out of the box. I wore them a little longer every day, and within a week, they were the most comfortable, supportive shoes I own. I am so grateful, so impressed, and I cannot recommend them highly enough.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 14, 2014

Tony H

from Salt Lake City, UT

Durable shoes! My fourth pair of Keen's. The toe box on the right food has a piece of rubber that rubs into my big toe. I can live with it but this pair does not fit as well as my previous pairs. I should have worn them inside only for a while and then returned them for another pair. Hindsight. Not fair to ask about the arch support because I put Superfeet inserts into all my shoes. Deliver is wonderful.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 6, 2014

Chris

from United States

I love these shoes, and am on pair #3. That said, I've had to take every pair I've bought to the local shoe repair guy around the third month of wearing them to have the rubber sole glued back onto the shoe. It's not an expensive fix, but it's a little frustrating. Keen: You make a beautiful shoe. Please use a glue worthy of it.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 12, 2014

Anonymous

from United States

I have tough to fit feet I wear custom orthotics. I wore another brand for 15 years and they discontinued them - go figure. I am glad that they did because after I tired a New Balance pair they hurt for a year and finally I went back to the store three times and the last time I got the Austin Keens and I am so happy that I did. I have a wide toe area and a narrow heel and these can be adjusted to be not too tight in the toes but snug around your foot with the laces. There is lots of room in the toes so they are nice unlike any that I have tried. I am sold. I cannot wait to buy another pair or two. Thanks to New Balance for not making my shoes anymore and forcing me to find something better.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 10, 2014

Anonymous

from Fairfield Glade, TN

My husband loves these shoes and he is very picky as to what he puts on his feet. I knew this Keen shoe was the right one and I love, love the brown color! Best shoes in his closet.

Brands I'd also recommend: Merrell

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 8, 2014

Perry O

from Nashville, TN

As with all Keen products, these fit great and have a more dressy look. I wasn't sure about the angled heel, but so far it has not been an issue. Very satisfied with the look and comfort.

Brands I'd also recommend: Merrill

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

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