Order Anytime, Free Shipping, Free Returns

Keen Austin Reviews

403 reviews
total

Overall Rating:

92%Rated 5 stars

0%Rated 4 stars

4%Rated 3 stars

0%Rated 2 stars

4%Rated 1 stars

Customer Fit Survey:

85% "Felt true to size"

84% "Felt true to width"

51% "Excellent arch support"

370 are "Favorable"

Most Helpful Favorable Review

Posted 4/26/12
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

There is something wrong with me. I've never been into clothes or shoes. I usually bought my shoes at JL Coombs in Freeport from the discount rack. Blemished, seconds, whatever. Had a great pair of LL Bean shoes that I resoled and re-soled for a decade. Then my fiancee suggested I get a pair of these hideous looking "Keens". I bought the Austins, black, size 10.5 One year later: I own 5 pairs...I'm turning into the Imelda Marcos of Keens, and I'm a straight guy. I just ordered another pair of sandals, and when the soles started showing wear on my original Austins and they couldn't re-sole them, Keen said I could get another pair. I've never worn anything on my feet so comfortable. I wake up in the morning and I can't wait to put on a pair. How is that for an endorsement?

vs

33 are "Critical"

Most Helpful Critical Review

Posted 11/25/13
Overall Rated:1 stars!
Comfort Rated:1 stars!
Style Rated:4 stars!

I have owned 4 pairs of Keen Austins over the past 6-7 years. I walk about 3 miles per workday on concrete/pavement. I have also used them as my everyday/runaround shoes. My first 3 pairs of Austins were amazing: 1) Great arch support that lasted roughly 1.5 years each pair. 2) Wide toe box is perfect for my feet. 3) Sturdy construction for the type of abuse I dish out due to my gate. 4) Look and feel good for a long time. Unfortunately, my latest (4th) pair have fallen short on the overall quality I have come to expect from Keen. I have owned them for roughly 10 months and this is what I have experienced: 1) 5 months into usage they started to squeak. This is exceptionally annoying and distracting. I can live with squeak because I am a function guy ... but I don't like it. 2) The arch support has fallen dramatically in this pair. I feel as though my feet are being ripped apart. I still own pairs 2 and 3 for yard work and they are more comfortable than pair 4. 3) I have also noticed the stitching is giving way much quicker than the other pairs. I thought that maybe since I have owned 3 other pairs of the Austins that maybe it was a fluke. It isn't. I discovered my father-in-law has a pair of Austins and has experienced all 3 issues I am reporting. I suspect they have made changes to their manufacturing/quality control practices and the end result is a lower quality shoe. I am very disappointed. I also have a pair of Keen activity sandals that are roughly 6 years old. I have been a loyal Keen customer. With my latest experience, I was hesitant to give Keen my business again and moved to another manufacturer and have been very pleased with the decision. My father-in-law is looking to do the same. I have written them about my experience and have yet to hear back... I sincerely hope they look at what detrimental changes have been made with this product and correct them.

Additional 383 Austin Keen Reviews

1 2 3 4 5 ... 16

3 people found this review helpful  

December 29, 2011

Anonymous

from California

I just bought my third pair. The sole is comfortable and solid. I've had these on rocky trails and more typically on the street. They perform as well as any day hiking boot I've ever owned, and the weight is perfect for everyday. You get the boot comfort with a city look, which means that on the trail, it's not quite the fully and properly outfitted look. I walk at least three miles most days on asphalt or sidewalk. Foot and knee comfort is important to me. The toe protection is a great feature. This is my third pair.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

November 22, 2011

Jeremy W

 

I bought these shoe as I work in the construction industry and not always needing steel-toe boots, but wanted something that was durable and these are perfect. The toe cap keeps me from wrecking the front of the shoe when kneeling. I wear custom orthodics and they are thick and fit great. I wear between a 12 and 13 depending on the shoe - and with these I needed the 13. Great shoe highly recommended.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

October 21, 2011

Anonymous

from Yuma, AZ

These are very comfortable shoes for doing a lot of walking.

Brands I'd also recommend: Born

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

October 8, 2011

John W

from Dayton, OH

I just ordered my 3rd pair of Keen Austin shoes. I have switched nearly all my shoe purchases to Keen products. I had been buying Mitphisto, Ecco, and Sperry Top Siders in addition to Keens. I have found all Keen models to be comfortable, durable, and a great value. The Austin is my favorite all around shoe. I have also purchased multiple Newport H2 sandals and two pair of Yogis. Also have the McKensie, the Targhee, and the Keen high-top that looks exactly like the Newport H2 but is actually a full shoe. I have had no problem with premature wear issues at all.

Brands I'd also recommend: Ecco or Merrell

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

February 20, 2012

David G

from New Jersey

Very comfortable but not so durable: with two consecutive pairs, the leather detached from the sole before the rest of the shoe had worn out, letting water in. However, there's no better option so I keep buying these, always hoping that they'll fix that flaw.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

November 25, 2013

Anonymous

 

I have owned 4 pairs of Keen Austins over the past 6-7 years. I walk about 3 miles per workday on concrete/pavement. I have also used them as my everyday/runaround shoes. My first 3 pairs of Austins were amazing: 1) Great arch support that lasted roughly 1.5 years each pair. 2) Wide toe box is perfect for my feet. 3) Sturdy construction for the type of abuse I dish out due to my gate. 4) Look and feel good for a long time. Unfortunately, my latest (4th) pair have fallen short on the overall quality I have come to expect from Keen. I have owned them for roughly 10 months and this is what I have experienced: 1) 5 months into usage they started to squeak. This is exceptionally annoying and distracting. I can live with squeak because I am a function guy ... but I don't like it. 2) The arch support has fallen dramatically in this pair. I feel as though my feet are being ripped apart. I still own pairs 2 and 3 for yard work and they are more comfortable than pair 4. 3) I have also noticed the stitching is giving way much quicker than the other pairs. I thought that maybe since I have owned 3 other pairs of the Austins that maybe it was a fluke. It isn't. I discovered my father-in-law has a pair of Austins and has experienced all 3 issues I am reporting. I suspect they have made changes to their manufacturing/quality control practices and the end result is a lower quality shoe. I am very disappointed. I also have a pair of Keen activity sandals that are roughly 6 years old. I have been a loyal Keen customer. With my latest experience, I was hesitant to give Keen my business again and moved to another manufacturer and have been very pleased with the decision. My father-in-law is looking to do the same. I have written them about my experience and have yet to hear back... I sincerely hope they look at what detrimental changes have been made with this product and correct them.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 29, 2012

Anonymous

from Doylestown, PA

These shows are great. Sturdy, good-looking, and room for my toes. They're heavy, though. (And Zappos is terrific!)

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 4, 2012

Don U

from Austin, TX

Being from Austin, I thought it would be a great idea to buy the Keen Austin. Perfect for urban hiking, looks great and quite rugged. Took a while to break in but always comfortable, even when new. Especially wide through the toe area. They have a different look but so do I.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 3, 2012

Anonymous

from West Virginia

This is a great shoe. I could not be more pleased with this shoe, and of course, the outstanding service I've come to expect from Zappos. You will not be disappointed.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 22, 2012

Anonymous

from Virginia

I bought these shoes because I have been having horrible heel pain and my keen sandals were the only shoes that were able to calm down the pain. The problem was that I needed a shoe for work so I bought these. I love them! Right out of the box I can tell they provide the support I need. Thank you Keens!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

2 people found this review helpful  

January 11, 2012

Meredith A

from United States

My husband bought his first pair of Keen Austin shoes over 5 years ago, and after 5 years, they started to fall apart from heavy use. He loved them so much he wanted the exact same thing, and I was so glad to find them.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 9, 2012

Anonymous

 

We bought these for our son for Christmas. He was thrilled. He said they fit true to size and were very comfortable. He's on his feet a lot and needs a shoe that is comfortable but that makes a nice appearance. These are his favorite!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 31, 2011

Anonymous

from Las Vegas, NV

I bought these for my husband to replace an old pair of other Keens. Since these are his second generation of Keen shoes and he owns another pair of leather ones, it is obvious that he loves them. They are super comfortable and he loves the look.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 27, 2011

Jared L

from United States

Very comfortable and high quality. It's hard to find shoes for my wide feet but these fit! They've got a nice ugly round look similar to Sketchers, but feel more better built. Wish they weren't made in China.

Brands I'd also recommend: ecco sketchers

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 26, 2011

Jesse s

from Kansas

Great shoes. It took a couple of days to break them in but they are very comfortable. They are dressy enough for work but look great on the weekends, too.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 25, 2011

Rose D

from Greeneville, TN

My husband loves these shoes. As soon as he put them on, he loved how comfortable they are. But mind you, he finds Wal-Mart sneakers comfortable as well. But, I, personally have purchased Keen shoes for me, and I am hard to fit, but I always find Keen to last and last. I would recommend them to everyone.

Brands I'd also recommend: Keen is tops and would stay with them alone! Great for standing long hours, hiking shoes are their best, good running shoe as well!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 16, 2011

Kevin R

from Dayton, OH

This is a great shoe for work and leisure. I spend the weekdays in the office and weekends at amusement parks. These shoes handle both with style. These shoes really grip wet pavement which is a nice feature. They also look very nice with a pair of khakis or jeans.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 11, 2011

Kerry T

from Allen, Texas

Austins are the only shoes my husband likes to wear away from work. They are perfect in his eyes! He's on his 3rd pair and the fit is consistent. They cup the heel nicely while providing arch support and ample room across the widest parts of the feet and in the toebox. He used to wear running shoes for all-day trips to Disneyland. Now he wears his Austins!

Brands I'd also recommend: Cole Haan "Air Adams"

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 2, 2011

Anonymous

from Redding, CA

Typical excellent Keen quality. Very comfortable right out of the box. Not a dress shoe but OK for everyday causal.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 2, 2011

David P

from Wisconsin

A perfect fit direct from the box - literally put them on and wore them an entire day - and they felt great! Spiffy looking shoes that make a statement with jeans, but can also come off the bench and pinch hit on casual dress day at the office. I personally am a fan of the look of "wide" lacing across the tongue - and it gives the wearer a lot of options to snuggle up the fit. I also have Keen Targhees (they're terrific) - so ordered the Austin's in the same size - and that worked out fine. I'll soon order the black version of the Austin. Again, it's a comfortable shoe, yet stout and well-crafted. These Austins completely embarrass the Eastland casual shoes that they replaced -- sorry, Eastland. Superb transaction with Zappos! Go with the Austins - you won't regret it!

Brands I'd also recommend: Keen Targhee

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 24, 2011

Anonymous

from california

Great shoe for daily walking. Zappos has upgraded shipping with each purchase. That rocks.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 15, 2011

Kacey L

from Port Orchard, Washington

The oiled leather look is great. The comfort is over the top, yet another fine shoe by keen that I would recommend to anyone anytime. I LOVE ZAPPOS!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 12, 2011

Jesse

 

These are the best shoes that I have ever owned, in any style. They are comfortable, well-built, will last forever and look good. Seriously... they are awesome.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

2 people found this review helpful  

November 9, 2011

Mel D

from Albuquerque, NM

We are a Keen family and this shoe doesn't disappoint. Sizing same as other Keen shoes - since my husband has several pairs it arrived and fit great. Great shoe, solid, good for a variety of activities.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

October 27, 2011

Anonymous

from Chicago, IL

Here's the deal: These Keens are comfy, durable, waterproof, and cute. I wear these shoes everywhere: to work, out hiking, running errands around town. The only thing that would make them better is if they brought back the version of this shoe with even more orange stitching. Until then, this is the shoe for me.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble