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Keen Austin Reviews

327 reviews
total

Overall Rating:

52%Rated 5 stars

8%Rated 4 stars

8%Rated 3 stars

20%Rated 2 stars

12%Rated 1 stars

Customer Fit Survey:

87% "Felt true to size"

91% "Felt true to width"

77% "Excellent arch support"

307 are "Favorable"

Most Helpful Favorable Review

Posted 4/26/12
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

There is something wrong with me. I've never been into clothes or shoes. I usually bought my shoes at JL Coombs in Freeport from the discount rack. Blemished, seconds, whatever. Had a great pair of LL Bean shoes that I resoled and re-soled for a decade. Then my fiancee suggested I get a pair of these hideous looking "Keens". I bought the Austins, black, size 10.5 One year later: I own 5 pairs...I'm turning into the Imelda Marcos of Keens, and I'm a straight guy. I just ordered another pair of sandals, and when the soles started showing wear on my original Austins and they couldn't re-sole them, Keen said I could get another pair. I've never worn anything on my feet so comfortable. I wake up in the morning and I can't wait to put on a pair. How is that for an endorsement?

vs

20 are "Critical"

Most Helpful Critical Review

Posted 11/28/11
Overall Rated:2 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

These were great shoes for everyday use. Two things changed. They stopped stitching the sole to the shoe (starting to use an inferior glue) and the rubber used for the sole wares out in under 6 months. Not worth the money.

Additional 307 Austin Keen Reviews

1 2 3 4 5 ... 13

1 person found this review helpful  

November 25, 2013

Anonymous

 

I have owned 4 pairs of Keen Austins over the past 6-7 years. I walk about 3 miles per workday on concrete/pavement. I have also used them as my everyday/runaround shoes. My first 3 pairs of Austins were amazing: 1) Great arch support that lasted roughly 1.5 years each pair. 2) Wide toe box is perfect for my feet. 3) Sturdy construction for the type of abuse I dish out due to my gate. 4) Look and feel good for a long time. Unfortunately, my latest (4th) pair have fallen short on the overall quality I have come to expect from Keen. I have owned them for roughly 10 months and this is what I have experienced: 1) 5 months into usage they started to squeak. This is exceptionally annoying and distracting. I can live with squeak because I am a function guy ... but I don't like it. 2) The arch support has fallen dramatically in this pair. I feel as though my feet are being ripped apart. I still own pairs 2 and 3 for yard work and they are more comfortable than pair 4. 3) I have also noticed the stitching is giving way much quicker than the other pairs. I thought that maybe since I have owned 3 other pairs of the Austins that maybe it was a fluke. It isn't. I discovered my father-in-law has a pair of Austins and has experienced all 3 issues I am reporting. I suspect they have made changes to their manufacturing/quality control practices and the end result is a lower quality shoe. I am very disappointed. I also have a pair of Keen activity sandals that are roughly 6 years old. I have been a loyal Keen customer. With my latest experience, I was hesitant to give Keen my business again and moved to another manufacturer and have been very pleased with the decision. My father-in-law is looking to do the same. I have written them about my experience and have yet to hear back... I sincerely hope they look at what detrimental changes have been made with this product and correct them.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 20, 2013

Anonymous

from United States

I have many Keen shoes including clogs and sandals (both great), however the (#1321) Austin Lace Up separated from the sole at the heel almost as soon as I got them, and after a few months of occasional light wear separated at the ball of the foot and significantly lost cushioning. What was good cushioning, now leaves me w/hip pain. Not satisfactory for a shoe at this price. It was comfortable, while it lasted, but is just not good enough for a shoe at this price point. I have just bought a very similar design, the Keen Finlay, which is better looking, still not beautiful, but it is comfortable, fits well, etc. Please Keen, get your quality back up to where it was. These are great shoes and they fit my feet perfectly, but some QC and better manufacturing techniques would make these an easier purchase going forward.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 3, 2013

Ryan

from USA

Wore these for a month or so, the right shoe developed problems (and I'm easy going on shoes). The interior toe area (lining/leather) separated and fell into the shoe rubbing the tops of my toes (painful). I've owned Keens prior and have not had any trouble. I don't think I will try the Austin (or similar) style again.

Brands I'd also recommend: Danner, Hanwag, Kennetrek, Lowa

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 18, 2013

Ken D

from Ocala, Florida

There is separation where the soles meet the leather on the sides of the shoe. These have not worn well at all

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 16, 2013

David

 

Second pair of Keens where the sole started to separate from the shoe after 4 months of moderate use. No excuse for such shoddy workmanship that is supposed to be a shoe for rugged use.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 21, 2013

Anonymous

from Moss Beach, CA

This is my third pair of Keens, I like these shoes. My feet run a bit narrow and I need arch support, these shoes seem to fit me well. I usually wear a 9½ and ordered a 9 for these shoes.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 15, 2013

Anonymous

from Shelburne, Vermont

This is the second pair of these shoes for my husband who is on his feet most of the day. He has long narrow feet; they fit and give great support. I have the women's version; my son has the kid's. Although we all have different foot shapes and issues(mine are short with a high arch), these seem to magically fit and feel good to us all.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 30, 2013

S G

from central PA

The Austin line of Keen shoes continues to be an excellent choice for me. I have 7 pairs and use them every day for both office and walking the dog. Their Finlay line also mirrors the construction of the Austin.

Brands I'd also recommend: Keen Finlay, Keen Nopo Waterproof boot

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

July 15, 2013

Anonymous

 

Great shoes, very comfortable, but seem to run a little big. I have a heel slipping so I added a cushion, much better. Overall, highly recommend but suggest trying on several sizes before purchasing.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 4, 2013

Anthony M

from Reading, PA

For me this is an exceptional shoe. It has a soft foot bed and is roomy in the toe area. I have some foot problems, but this shoe served me well on a vacation in Ireland.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 18, 2013

Beverly H

from Charlotte, NC

I bought these shoes for my husband in December (Christmas) and they already fell completely apart! The outsole has come off from the rest of the shoe. These used to be great shoes, but the last 2 pairs (in 1 year) have been of a much lower quality.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 6, 2013

Randall

from Bentonville, AR

Great shoe but beware of shoe size: Pros: Crazy comfortable. I'm a teacher and am on my feet all day. The heels are strong and supportive. They are more comfortable than tennis shoes for long durations of time. They look really good and can be worn with about just about any type of pant. I have two friends that have a pair as well and we are all fans. Con: (well, a small con) - I'm crazy finicky about shoe size. So be warned: Keens sizes are tricky - I'm consistently an 11 in a Nike - but a 10 or a 10 1/2 in Keens. 1/2 a size smaller and you should be good to go. I've seen reviews that say "true to size" - but that is untrue. Overall: You will be very satisfied with this shoe. If this pair ever wears out, I'll probably buy another pair. Zappos has got some crazy good customer support to take care of you as well.

Brands I'd also recommend: Merrel

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 4, 2013

Anonymous

 

I feel like I need to chime in here with my opinion about the Keen Austin. These are great looking shoes, and they fit comfortable right out of the box, as others have pointed out. However, as another reviewer mentioned, the sole from my shoes began to separate significantly from the leather after owning these shoes for only a couple of months. It happened a few days after I went for a hike and was caught in a moderate rainstorm. I kept hiking. The shoes got wet. No big deal. But a couple days after that, I noticed that the glue holding the sole to the shoe (on both shoes) had failed at the point where my foot bends. I was bummed and perturbed to say the least. I mean, after spending a hundred bucks on shoes, you expect them to last more than a couple of months. Now, I have owned the shoes for about six months, and I continue to wear them. They still feel great, and I still love the way they look. Thankfully, the sole has not continued to separate to the point where it disconnects entirely from the shoe. In other words, they are still wearable. But my point is that a "high quality" leather shoe at this price point should have some longevity and durability to it, and that is just not the case with these shoes. This is not my first pair of Keens. I like them, and despite my grumblings, I may decide to purchase from them again in the future. I just feel like I have to let others know that these shoes (specifically my pair and those of the other reviewer) seem to have a manufacturing defect according to the design and materials used.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 28, 2013

Anonymous

from texas

These are great shoes. I wear them for every day use. They are on my feet all day and they still feel great. They look good with all casual wear and I love the toe guard.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 28, 2013

Anonymous

 

Overall I liked the way the shoes fit and they were comfortable, but they didn't last nearly as long as I was hoping. I wear them daily for work in an office setting, and within 6 months the sole started separating from the upper, on both shoes. After about a year they are literally falling apart. It's too bad because they look nice and are comfortable. I won't be purchasing these again.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 28, 2013

Mark l

from cape cod,ma.

My dad, 89, is on a walking kick. I bought a pair of these for him. He said his toes had too much room. I called Zappos and they sent another pair 1/2 size smaller before I sent the others back. Dad is real happy with these, says they are real comfortable. Great and pleasant customer service. Keep up the good work, I'll be back.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 25, 2013

Ray Y

 

My second pair after years with first pair finally wearing out. Austin's are comfortable with excellent construction. They're stylish enough for casual dress and great for walking around town.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 25, 2013

Marla

from Colorado

I wear a 10, but ordered this in 11 because the tongue pushed up against my ankle (which has scar tissue from an injury). But this size is huge! Looks and feels way too big. So I'm going to grade it as bigger than marked. I don't care for the orange. Personal preference, I guess. Very masculine look if you want that.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 25, 2013

Dexter H

from Bloomington, IL

What a great pair of shoes... I have the Keen hiking shoe, but wanted a comfortable shoe I could wear to work. This fit perfectly. It's comfortable, professional enough to get away with wearing to work and I simply enjoy it. Excellent support as usual from Keen.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 15, 2013

Robert

 

I loved the shoe for about 3 months until the soles started to squeak and peel off. Returned and got a second pair and they started to do the same thing a few months later. They must have a glue issue. Love Keen shoes but this model is bad.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 3, 2013

Anonymous

 

Like other reviewers have said, the sole became separated from the shoe after about 6 months. Also, even if they had not separated, the sole wore down very quickly. It's a shame as I had been buying this style (similar) from Keen for quite a while and this latest batch/version has terrible durability.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

April 30, 2013

Drew S

from Washington DC

This is my second pair of Keens (the other is an ankle boot). These are great looking shoes, really nice leather texture. Very comfortable (they're Keens!). Haven't worn them long so would have to report back on longevity, but am happy with them right out of the box. A bit pricier than I would like, but if they stay solid after a few years of regular wear, then it'll be worth the cost. Also, Zappos is the bombdiggity. Great service and support.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 26, 2013

Anonymous

from Falmouth, MA

These are my most comfortable Keen shoes, and I have several pairs of Keens because my arches need support. These Austins have just the right weight and fit and they were very comfortable for walking right out of the box.

Brands I'd also recommend: Timberland, Merrill

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 25, 2013

Anonymous

from Albuquerque, NM

These are good looking shoes. They are sturdy and well-made. Perfect for work. I will get more Keen brand shoes in the future.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 25, 2013

J M

from Chicago

I've had a pair of these (in an older style) for years. They were the most comfortable shoes I'd ever owned, but they'd gotten long in the tooth. I was so happy to find these(new style) on Zappos. AND, my new ones are even more comfortable!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

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