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Keen Austin Reviews

377 reviews
total

Overall Rating:

40%Rated 5 stars

8%Rated 4 stars

24%Rated 3 stars

4%Rated 2 stars

24%Rated 1 stars

Customer Fit Survey:

85% "Felt true to size"

86% "Felt true to width"

52% "Excellent arch support"

347 are "Favorable"

Most Helpful Favorable Review

Posted 4/26/12
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

There is something wrong with me. I've never been into clothes or shoes. I usually bought my shoes at JL Coombs in Freeport from the discount rack. Blemished, seconds, whatever. Had a great pair of LL Bean shoes that I resoled and re-soled for a decade. Then my fiancee suggested I get a pair of these hideous looking "Keens". I bought the Austins, black, size 10.5 One year later: I own 5 pairs...I'm turning into the Imelda Marcos of Keens, and I'm a straight guy. I just ordered another pair of sandals, and when the soles started showing wear on my original Austins and they couldn't re-sole them, Keen said I could get another pair. I've never worn anything on my feet so comfortable. I wake up in the morning and I can't wait to put on a pair. How is that for an endorsement?

vs

30 are "Critical"

Most Helpful Critical Review

Posted 11/28/11
Overall Rated:2 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

These were great shoes for everyday use. Two things changed. They stopped stitching the sole to the shoe (starting to use an inferior glue) and the rubber used for the sole wares out in under 6 months. Not worth the money.

Additional 357 Austin Keen Reviews

1 2 3 4 5 ... 15

 

December 26, 2014

Tim

from United States

I've had a pair of these for 7 years, and they have been amazing. However, I recently ordered a replacement pair, and the color is completely different than what is shown as Chocolate Brown. There is a definite green hue to the shoe, and it was not at all what I expected. Great shoe, but either the photos need to be updated for Chocolate Brown...or I somehow received an outlier...

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 22, 2014

Anonymous

from Charleston WV

Love these shoes. High quality, comfortable. I got the gargoyle color. Don't let the picture fool you. These are charcoal gray. I would recommend getting a full size smaller than you normally wear. Another winner from Keen!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

December 21, 2014

Anonymous

 

These are great shoes. They run true to size. Perhaps a little wider than normal at the ball of the foot but Keen tends to design their shoes that way. I have a pair of their sandals and they are the same way. The inner sole felt a little hard when I first wore them but they quickly became very soft and comfortable. These are my everyday casual shoes and I love them.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 17, 2014

Anonymous

from Grand Rapids, Michigan

I'm sending these shoes back ASAP. The 6 eyelets for laces are too many. Other models have but 5. This laces too tightly against my ankle.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

December 16, 2014

Charles B

from Atlanta, GA

I bought these shoes for adventuring around Europe. I've been breaking then in, which didn't take long and they are extremely comfortable!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 11, 2014

Anonymous

 

I have had Keens before. Never stylish, these Keens also have a very stiff sole. Not comfortable. They are going back.

Brands I'd also recommend: Merrell

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

December 4, 2014

Anonymous

 

Solid shoe with a ton of room in the toe box. Runs large, esp vs earlier Austins, and it quite stiff on first wearing, but breaks in nicely.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 28, 2014

Brian s

from United States

This shoe is horrible. The leather rubbed so much on the top of my big toe that it opened up the skin and m toe got infected.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 24, 2014

Joe

from San Francisco

Do you have bad feet? Search no longer these are the ticket! Great shoe for work, walking, hikes. Not the best on slick floors FYI. Took me one day for them to break-in. It was just a little stiff around the ankle in the front. No big deal and worth it in the end.

Brands I'd also recommend: Born

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 20, 2014

Graham L

from st louis

Disappointing, twice. I ordered a pair of these and the right upper had a fold in the layered fabric that pushed down into my foot after 4 days of wearing them. I got a replacement with the same problem. The color is all dark green, their is no light grey so the shoes don't look anything like the picture. I loved my old Keen's but they have lowered quality rather than raise prices. Will not buy again.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 7, 2014

Steve T

from Knoxville TN

This is the third pair of Austin's I have had. They have been my favorite all season walking shoe. This is my first pair in the "full grain" leather and they will take a little longer break-in than previous. The previous pairs were made in China, this pair is from India. The biggest difference I find is the insole. The insole in my 2 1/2 year old pair is a top quality one that still offers excellent support. This pair comes with flimsy no support insoles that I will have to replace immediately. It is a shame as with the nonstandard shape of these shoes, it will be impossible to find a perfect fit. Keen had maintained the same price for over 2 years by lowering the quality. I also notice that the material that lines the footbed is not as durable looking as before. Only time will tell if this pair will hold up as well as other Keens.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 23, 2014

Ken Y

from SLingerlands, NY

I have been wearing a pair of Austin's in a brown nubuck for 1.5 years and my feet love them! They are a little frumpy looking and go best with jeans. My new pair are the black full grain leather. These required more break in time, but they look much dressier. The full grain leather also seems to offer more support. They are a great shoe!

Brands I'd also recommend: Naot

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 15, 2014

Anonymous

from Urbana, Illinois

After a few weeks, a dent formed in the leather over the toes. It's annoying and won't go away. The heel is too high for my taste, and makes my heels ache. But it's nice to find a shoe made to fit the shape of a human foot.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 13, 2014

Anonymous

 

This was my 4th pair of Keen Austins. These ones felt significantly larger than the previous 3 pairs I wore out. Last week, upon my 3rd time wearing these, the sole completely fell off. Inexcusable, and I will never buy Keens again, as each generation seems worse (most notable when the soles started to be glued, rather than stitched when I bought my second pair). Their quality has gone down significantly the past few years. This is the 4th time I've had to return Keens, and this issue was a major inconvenience.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

September 28, 2014

Anonymous

 

The tongue of the shoes are about an inch too short and when I walk they grind into the top of my foot just below the ankle joint. Very uncomfortable! Other than that I liked the shoe.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 26, 2014

Anonymous

from Alaska

Liked the color combo. At first all was fine. Then became apparent that these shoes 1) did not breathe, and 2) this pair squeaked, a lot! Have never had this issue with Keens before. Getting a refund on this pair.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 25, 2014

Jim R

from United States

Currently dealing with plantar fasciitis I ordered these shoes because my Keen sandals were the only shoes I could walk in without too much pain. Plus I noticed that walking in my Keens began to allow my feet to heal. I was hoping these shoes would provide the same comfort. I am not disappointed. Now Ecco has dropped to second as my go to shoes. Keen is number one for me. I could not be more satisfied. I marked "felt wider than marked" as a positive. I usually order EE, but rarely find them on the internet, or anywhere else, in order to get them in normal delivery time. They fit very well for me.

Brands I'd also recommend: Ecco

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

September 13, 2014

Amy S

from United States

Keen used to be my husband's favorite brand. Great shoe that lasted, well-made, comfortable, could wear with anything. However, the last pair we bought, they fell apart within 6 months. They sole came apart. They stopped sewing the sole to the upper part of the shoe and they are using inferior glue. So we switched to Lowa shoes. They seem good. We will see.

Brands I'd also recommend: Lowa

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 3, 2014

Anonymous

 

Great look and feel to this shoe. However, the side hit my ankle at just the wrong spot and I wasn't sure it would "stretch out" enough to be comfortable. Unfortunately had to return.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 19, 2014

Anonymous

 

Had a pair of keens before these that I was happy with, however this pair only lasted 8 months and the sole fell off. Also the most uncomfortable shoes I've owned in recent memory, cut off the circulation in my foot. Will not be buying another pair of Keens...

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

 

July 26, 2014

Steve

from Ohio

These shoes were great; however, after 7 months of occasional wear, the right shoe now has an annoying squeak when no matter the surface. I wear these shoes once or twice a week, and the only time that they don't squeak is when I walk in grass. They squeak on asphalt, concrete, hardwood, and industrial non-slip flooring. I am debating on returning these shoes because I can no longer stand to wear them.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 22, 2014

Jim B

from Bend OR

Zappos delivers! You place your order and it is on your door step in 2 days, and if it doesn't please you send it back and shipping is free both ways...got to love that. I have placed many Keen orders via Zappos and have never been disappointed. I only wear Keen's as the toe box is wide to help with my custom orthotics.

Brands I'd also recommend: I am partial to Keens!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 10, 2014

Bigfoot

from Ohio

I have a wide foot (bunion), these shoes were perfect. I actually ordered 1 size smaller than my regular shoe size due to the extra large toe box. These shoes are extremely comfortable, suitable for work or casual, and are rugged enough to last about 10 years. Highly recommended! Customer Service was absolutely legendary.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

July 5, 2014

Anonymous

from Washington, DC

My second pair of these. The first lasted several years, and I came back to them because they are probably the most comfortable shoes I've ever owned. They seem to be running large now, though. This time, I went down a full size from my usual in other brands to get the right fit.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 23, 2014

Mark W

from Evanston IL

I love these shoes so much that I just bought a second pair. They're supportive around the mid-foot but there is loads of room for the toes. They feel solid and after a month of wear, they still look and feel great.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

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10. Be Humble