The negatives first. There's a puzzling inconsistency in the sizing of this shoe. I ordered a 6.5C (my usual size) in two colors. It was clearly too small in both colors: I could get my foot in no problem, but my big toe was jammed all the way into the pointy toe of the shoe and my other toes were squished. I went up to a 7C, and in the black color it fit perfectly, but in the Maple Sugar color my heel slipped out with every step. I examined both pairs carefully and while the sole length and width were identical, the topline of the upper was wider at the heel on the Maple Sugar pair than on the black pair. So if you're narrow in the heel like me, you might encounter this problem in some pairs. In the forefoot, as other reviewers have noted, it's consistently a bit narrow. If you're concerned about the stability of the heel, this one is an extremely pointy stiletto shape, but I find it manageable despite the fact that I don't wear heels often. Like the vast majority of pumps
, this one has absolutely no arch support
. All that said, there are a lot of positives about this shoe. It's much more comfortable than most. This is in large part because the heel is a moderate height, and effectively feels even lower because of the platform. The sole has a rubber patch so it's not dangerously slick like some. And there's a bit more cushioning than most. Despite these comfort features, this does not look like a "comfort" shoe. It's elegant, not matronly. The best-looking walkable pump I've found. The most comparable shoe I've found from another manufacturer is Stuart Weitzman's Blog. Of the two, I find the Cole Haan
Chelsea Low pump more comfortable and just as nice looking.