First off, let me way this about Zappos...the best on the internet - bar none! Nobody beats them in service, selection, and delivery. Second, on this
Cole Haan bag...beautiful! Soft leather; beautiful weave detail on front pocket; not an excessive amount of hardware, so you can wear gold or silver
jewelry with it (if that's what you base your
jewelry selection on); nice shoulder drop; flawless smooth zipper. It's perfect!