I've sold luggage and briefcases for 6 years, and when I got my laptop I spent at least 2 trying to find the perfect bag. It needed to hold a hardback novel, magazine, iPod, 14" laptop, power supply, two pens, journal, cell phone, PSP and charger, mouse, Moleskine journal and my keys, yet somehow remain fairly small, be incredibly durable, have a comfortable carry handle and shoulder strap and be made by a reputable company with a good warranty. I went through Tumi, Hartmann, Briggs and Riley, Victorinox, Johnston and Murphy, Mont Blanc and Ghurka. Out of all of those beautiful bags this was the only one to fit all of my needs. I have since had the bag for a little over a year and it has been wonderful: The zippers are smooth, the leather is strong though it will scratch a bit, but since it's dyed all the way through the marks don't really show up that well. Working for a luggage company I've seen a ton of repairs come in for other products, but hardly any for Bosca. The few that actually came in were after years of use and Bosca never charged them a thing for the repair. I cannot recommend this bag highly enough.