Love this
jacket! The size is perfect, and that's saying something coming from me. I have a hard time finding clothes/shoes/etc. that fit me the first time, which usually ends in me sending my order back for a different size. This
jacket fits perfectly. I got a Large and I'm 6 feet, 165 lbs. The customer service is the main reason I shop with Zappos. Every person I have spoken to is nice, outgoing, and willing to do whatever they can to make me happy. Now that's what I call real customer service!