Heather K from St. Louis, MO
These are beautifully made shoes with excellent leather quality! However,
Merrell totally cut corners when making the
insole of these shoes as if by adding fur it made up for the lack of support/comfort. The removable
insole was nothing more than a flimsy material with minimal fur covering. The
Merrell Encore Buckle Puff would be the perfect shoes for someone who is looking for cute shoe to put their own orthotic into with the fur
insole over it. While I tried to go down half a size based on other reviews the shoes were just too short. When I received my regular size 8 the length was perfect but there was just too much room in them. Adding my orthotic (which I do not make a point of wearing) made the shoes fit absolutely perfectly. I returned these shoes because I could not fathom the cost for such an awful
insole. I should have listened to the other reviewers but I had to see it to believe
Merrell would make shoes that were less than phenomenal. Unfortunately, I was proved wrong.