Zappos, please get size 8 1/2 Extra Wide. I just treated myself to my first pair of
Walking Cradles for my birthday. I bought the Sky 2 in 8 1/2 W. They are very comfy and attractive. But they do run a little bit narrow and I would have been better off ordering the extra wide (which I have never needed before in my whole life). Plus the ankle strap could stand to be a little bit longer, there is no way that a person with swollen ankles could wear these. Since Zappos did not have my size in stock, I ordered them for the manufacturer which was a big mistake. Walkingcradles.com gave me free 3 day UPS ground shipping, they do not pay return shipping if the shoes don't fit or if you don't like them plus their "customer service" is only open Monday through Friday 8 am till 4:30 pm CST. Lesson learned, in the future I will purchase my shoes from Zappos who would have given me free overnight shipping and a free return shipping for the exchange. Plus Zappos 365 day warranty is unbeatable.
Walking Cradles makes good shoes but it is amazing that they let others "out do" them regarding shipping time, return policies and customer service. I asked the
Walking Cradles customer service rep why they let Zappos out do them and he had didn't seem to be the least bit concerned...bleh
Walking Cradles customer service.