I purchased this pack primarily for school, but also as a pack for my vacation adventures. I have found it to be difficult to use. It opens from the top, and when I slide a textbook or notebook into it, the book catches on the inside pockets and I have to guide it in by hand. I do love that the top pocket has lots of slots and organization pockets for my school supplies (pens, hi-lighters, pencils, and card slots) and I do like the soft internal pocket for sunglasses, where they are safe from crushing, but the top flap gets heavy from that stuff and it doesn't really function well. A pack with an outside, lower pocket for these things would be better for me. I am also disappointed with the outside water bottle pockets, on the sides. Those pockets are not elastic and flexible, they do have compression straps, but the whole system is unwieldy for regular use, I hate having to cinch down a strap around my water bottle to keep it in the pocket. Overall, I would not buy this pack again. And I would not recommend it. I actually bought mine from REI, not Zappos, and I still could return it, but I don't feel good about doing that after I already took it to Hawaii on an adventure. It has some downfalls, but it looks good. That's the best I can say about it now.

I've been a long-time wearer of the MW811, which apparently is a predecessor of the 812. I'm still wearing my 811s until they wear out, but I've worn the 812s a few times and I don't notice much of a difference yet. The sole on the 812 appears less technical. Looks like it's one piece of molded rubber rather than the ribbed insert that's in the sole of the 811. I like the 812, but I was hoping to notice some sort of obvious improvement over the 811. Perhaps when my 811s wear out and I start wearing the 812s more I'll notice more of a difference. Seems to me you can't go wrong with either one if you're looking for an extremely comfortable walking shoe with the convenience of Velcro closure. If you're ordering a pair for the first time, no matter how comfortable they feel when you first put them on, they just keep getting more comfortable as they conform to the shape of your foot. These are pretty much the only footwear I wear unless I have to put on a suit and tie.

I bought these for my 83 year old father and they are perfect for his needs which are numerous! His narrow feet, balance issues, and fumbling fingers that can no longer tie shoes without frustration came even more to light when he needed shoes for rehabilitation sessions after a fall that sent him to the emergency room. He really loves this shoe and with the Velcro, as he can manage the shoes by himself again. I had bought him a very similar lace-up pair a few years earlier which worked great until his hands began to fail him. With all the frustrating issues of aging, it is so nice to find great help like these shoes when you can!

The straps for these shoes do not have the correct amount of velcro on them; do not know if they were made wrong or not. I checked out another pair of New Balance and the complete strap was covered with velcro.

I bought these for my 84 year old father who has Alzheimer's Disease and has difficulty tying but wants to walk all the time. They fit right out of the box and he is thrilled with them. I would have ordered white also but they aren't available. it is nearly impossible to buy narrow sizes and then velcro too!

My husband just loves these sneakers. So much so, they he ordered them in white also. And, he has very wide feet, so they do come in extra wide sizes. Zappos, you're terrific!