The customer service from Zappos is always outstanding, shipping speed this time wildly exceeded my expectations. Continue the great work guys, it’s truly appreciated particularly considering so many others don’t care enough anymore to do customer service worth praising. This is my first pair Eccos, a highly regarded brand by many which made me take note, but I was also drawn to their attractive styling. These are a very nice looking pair of
hiking boots. I expected the quality would be excellent given their favorable reviews and cost and I wasn’t disappointed. I purchased these to work in as I’m on my feet most of the day for long periods of time and I certainly appreciate a quality pair of
boots. These are very well constructed and have what feels like shock reducing/absorbing, outer soles which cut down on fatigue noticeably. The high quality leather is soft and supple with tight, flawless stitching throughout. The removable, foam backed, tanned leather
insoles are suspect because after wearing the
boots 14 hours straight the first day my footprint is clearly permanently imprinted in them making me question how long the
insoles will last. The fit was comfortable in the toe areas, but somewhat tight around my instep areas, not so much as to be unbearable, but enough to be noticeable and I’m hoping this resolves itself once they’re broken in good, but right out of the box these
boots weren’t entirely comfortable to me for that reason and I was ready to remove them after a day’s work, but my foot is slightly wider than most, for those with narrow feet that probably won’t be a problem. It’s worth noting, however, that removing the leather, foam backed
insoles actually made the boot fit better particularly around my insteps which I’m hoping won’t become necessary (once they break in properly) as that will probably negatively affect overall comfort.