Dr. D
If you look up "amazing" in the dictionary, I'm sure Zappos would be its definition. Zappos did an amazing job with the shipping for this product. I received it within a day after clicking "Submit my order." The
jacket, like Zappos, is awesome. North Face's reputation should speak for itself. But, if you don't know anything about
North Face products, I will tell you how good their products are. I was stuck in Boston where the temperature dropped below -9 degrees one night. I had this
jacket on and I felt like I was in Los Angeles. It's amazing. Pair this
jacket with Zappos' shipping and customer service, you got yourself a match made in Heaven. Thanks Zappos. But, curse you for making me your lifetime customer!