Let me first start by saying this: Zappos has the most AMAZING customer service that I have ever experienced from any company. Okay, now the
boots... I have been searching for almost a year for the perfect
Frye boots. I have never owned a pair before and I am extremely picky when it comes to shoes, especially
boots. I have tried several other styles in
Frye and discovered that sizing runs different in most styles. I wear an 8.5 or 9 in other
brands and mostly wear an 8.5 in
Frye. However, the Carson I wear an 8, the Harness I wear a 7.5... I originally ordered an 8.5 in these
boots in the black. They did feel a little tight in the toes and loose in the heel, but I knew they would stretch and mold to my feet with time. The black for me was just TOO dark and somewhat masculine looking. I decided to exchange them for the dark brown leather in the same size. The dark brown leather is absolutely gorgeous! I love that the sole and heel are a nice contrasting lighter brown and will look even better with wear. They are a very beautiful dark chocolate brown and will go just fine with black and any other color items. HOWEVER, for some reason the brown felt snugger in the toes, so much so that I was afraid that they are just too small. I understand the confusion with sizing with these
boots because they are narrow in the toes and slip in the heel. I did some research and discovered that they will actually stop slipping in the heel with wear. Sooo... I am now waiting on my size 9 to arrive. I will probably end up keeping these so I will be able to wear medium weight
socks in the colder weather. I think many reviews here claim the
boots are uncomfortable because the sizing is somewhat confusing and they probably did not have the correct size. For me (unless you have a narrow foot) they run true to size. I would not recommend going down a half size in this particular style of
Frye because they are so narrow in the toe area. I highly recommend this style! I put off getting them for a long time because they are so expensive, but I am sooo GLAD I finally bit the bullet and got them! They are so classy, go with everything and will last so many, many years. Also, they fit really well in the calf with a little extra room for
jeans to be tucked in. I am 5'4” and they come right up to the bottom of my knee, which I love. Get these! You won't regret it!