The sizing for these shoes is a joke; I would like to see the person who fits in the regular width of these shoes. The "wide" shoes are in no way wide as other reviewers have mentioned. I can't really comment on any other parts of the shoe because they were that tiny.

Goldilocks eventually got it just right - I have ordered at least 5 pairs of flats from Zappos the past 3 months (and returned all of them) and i FINALLY found a pair of flats that fit perfectly. Granted, they are a little snug which is perfect cause flats stretch out withiin a week of wearing them around. This pair is super cute in patent leather and fits according to size. There is no need to order a half a size up or down. However after reading the other reviews i decided to order it in a wider fit (W) rather than the regular width (M) i usually buy my shoes in, and the shoe fits perfectly considering the fact that i have narrow feet. I just became a huge fan of this brand(Fitzwell). The sole is pretty sturdy and has decent arch support compared to other brands that produce flats where there is minimum arch support or any support at all even though the shoe is super cute(Jessica Simpson brand) After trying on so many shoes I highly recommend this one if you are looking for a decent pair of flats.

Gist of my review: trying a half a size smaller than usual (not bigger) and they are slightly narrow, but will definitely stretch to a nice fit with some wear! Will update my review if half-size smaller is not enough! The customer service lady said that there is a 1/6 inch difference in length between sizes! First off, I've ordered Fitzwell shoes before (ankle boots) and I loved them, so I figured I would give their flats a try. I'm normally a 7 and 1/2, so that's what I ordered. I actually ordered the ankle boots in a size 8 so I could wear thick socks with them (when I lived in Michigan), so I figured a 7 and 1/2 would fit fine. Turns out that I had at least a 1/2 inch gap between my ankle and the back of the shoe. I want a more snug fit because I've found that with flats, they tend to stretch to a perfect fit (especially leather ones). I called Zappos the same day I received my order to let them know the 7 and 1/2 was too big and my new size (trying a 7) is already on it's way and is scheduled to be delivered tomorrow! All I have to do is print out the return sticker and swap packages with the UPS man! How awesome?! Been a customer with Zappos.com since 2007 and still absolutely loving them!

A really cute, fun flat. Not good for arch support, but really comfy. This runs a little bit small, but I still ordered my regular size.

I love this shoe. I would not have gotten through the winter without it. I wear it every day. At first they are a little snug but once they wear in they are perfect. I am always searching for a good black flat for work, and I've found it. I am considering buying another pair; I already have black patent and the black satin (so cute for spring). A great product at a great price.