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A Happy Zappos Customer Says:

"I have a comment about your company on the CBS News program this morning. You guys are doing it right. How you treat your employees is the best I've seen so far. Keep up the good work...I was a city employee for over 15 years and we had good insurance as well. But the vision and dental coverage was never the best. Good, but could have been better. You boss sounds like a cool guy. Keeping care of your employees is the most important thing you can do. The better care we take of our people, the better they feel about their job. Give your boss an ‘atta boy’ for looking out for his people. The happier the employee, the better the service they give. Tell him to keep up the good work. Now I'm going to check out your site and maybe buy something. I would not have even considered it if not for the good job your bosses are doing taking care of their people. Anyone who treats their people well deserves the business. Keep up the good work. Michael H."

Michael H., Apr 4, 2009

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