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A Happy Zappos Customer Says:

"I would just like to take this opportunity to thank you and recognize your wonderful team and return process. The associate that I spoke with was wonderful and very helpful. I worked for a high end department store (known for their customer service) in the shoe department and I would say that your service is recognizably more pleasant. Thank you again for making my buying experience so delightful. I have since recommended your company to many friends and family and I will be doing a larger portion of my on-line purchasing with you from now on. Thank you."

, Feb 20, 2008

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