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A Happy Zappos Customer Says:

"Dear Customer Service, I just want to thank you for your super fast, super great service. I had cancelled this order because you advised me I might not get it by May 1. Imagine my surprise when not even 24 hours after placing my order, I find my shipment waiting for me at home!!! (I did not have to use the back up gift I'd purchased at the mall, just in case your order did not make it!) This is my 3rd or 4th purchase with you and thus far you've really delivered! Again, thank you and see you on my next purchase! Kind regards, Terry"

Terry, May 5, 2009

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