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| Customer Rating/Review
Lassen Tabitha
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort: Look: 
2009-10-20 07:57:13 Lassen Tabitha
Reviewer:
Anonymous
from Traverse City MI
Overall:
Comfort:
Look:
I have really enjoyed these shoes. They are comfortable and go well with Jeans or Khakis. The only watch out is when I wear with a sock my heel tends to slip out. Inside of shoe is slippery.
2009-07-10 16:48:42 Lassen Tabitha
Reviewer:
Lydia H.
from Illinois
Overall:
Comfort:
Look:
Just received this shoe in the mail and was so excited to try it on. Sadly, I don't think it's a keeper. I was looking for something cute and comfortable. There's no arch support or padding at all and the material that lines the inside is so slippery that, even though the shoe fits properly, it really slips up and down with every step. Definitely not something I could do much walking in. My quest continues!
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 |  | Dear Zappos, Okay, help me understand something. I place an on-line order last evening at about 8:00. I screw up how to use my store credit and can’t figure out how to fix it. I resort to calling your toll free number to fix my stupid mistake and expect to be on hold for at least 20 minutes. Wow is all I can say! A real live person answers the phone in two rings after I debated with myself whether or not to press the option for joke of the day. He corrects my problem and even makes the decision to not charge my credit card for the less than $2 difference between my store credit and the amount due for the running shoes I ordered. On top of this, the shoes were sitting on my doorstep tonight after I came home from work. I even wore them for my evening workout. How dare you do this in less than 20 hours after my mistake! You just set the customer service pole vault bar at 37 feet in my book! Terrific, terrific service. Thank you very much! I now consider myself a customer for life. You all will have to work very hard to make me buy a pair of shoes from another company. I’m new to Zappos and you can bet I will be looking to Zappos for other purchases! Many thanks... my next order will be tomorrow evening so I can surprise my wife with a new pair of Berks she wants, but actually needs... it isn’t always good to want things! Off to more exploring and shopping on your site... Christmas is coming you know! |  | ~ , September 27 2009
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