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| Customer Rating/Review
CARLOS by Carlos Santana Bota
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort: Look:
2009-09-14 14:14:54 CARLOS by Carlos Santana Bota
Reviewer:
Mari R
from Michigan
Overall:
Comfort:
Look:
Have to give 5 stars not only on the boots (ordered both colors!), but also on the outstanding customer service I received! I needed a different size, customer service did an immediate exchange, fast shipping. Love the boots and I really wish that other retailers online or otherwise would conduct business the same way Zappos treats its customers. This isn't the 1st time I've ordered and it definitely will not be my last! I highly recommend to friends and others to purchase through Zappos; can't go wrong. Great prices and excellent customer service! Thanks again!
Other brands recommended by reviewer: BCBG,Michael Kors, Guess, GZ\'s,Jessica Simpson
2009-09-10 10:38:47 CARLOS by Carlos Santana Bota
Reviewer:
Anonymous
Overall:
Comfort:
Look:
Beautiful and comfortable boots. Fits true to size and perfect for fall. The quality of the leather is great and I can imagine having these boots for a very long time.
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 |  | I am a F.T. bar tender and am on my feet all night standing, walking and sometimes running! I work hard! I have had the same work shoes that I LOVE for about 10 years! I found your site through my daughter and found a pair of what I thought would be good work shoes. I saved my tips and months later made the order. I was ambivalent about spending so much money on SHOES but decided to just do it! They arrived yesterday morning! I wore them last night for the first time forgetting to bring a back up pair in case they hurt (new shoes and all). Well, I'm just sooooo happy to say that I LOVE them! My feet were just fine – ALL NIGHT! They were like wearing slippers w/ arch support. This morning I put my poor old tired out work shoes in the trash with no regrets! Your staff was SO kind and helpful over the phone and the promptness of delivery was amazing! Thank you so much! I'm getting my outfit ready for tonight and look forward to sporting my new Nato shoes! Consequently, I am now an internet shoe shopper! GO ZAPPOS! LOVE-LOVE-LOVE YOU!!! Sincerely, Sylvia R. |  | ~ Sylvia R., October 17 2009
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