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| Customer Rating/Review
Rockport Bertilda
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort: Look:
2009-08-23 21:47:13 Rockport Bertilda
Reviewer:
timspumpkinspice
from southern california
Overall:
Comfort:
Look:
The Rockport Bertilda is the perfect semi-casual slide! Going somewhere too fancy for flip-flops, but too casual for dress heels or wedges? This slide is perfect! The leather upper is soft and supple. There is a piece of elastic stitched into the side to create a giving top. The suspension featured in the footbed is like walking on a cloud. I was amazed how supportive and soft these shoes are. They are my favorite slide. I almost bought two pairs, but only one was available in my size. The leather has a little bit of sheen. The knotted front is almost like a bow, but more sophisticated and less "cutesy". I would highly recommend this shoe to someone looking to find a strong, classic slide that will last. Usually I don't spend this kind of money on shoes, but as I get older (28 years old) I am looking for quality. This is a beautiful shoe.
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 |  | Dear Zappos, I am a very happy customer. I wanted to write and tell you HOW MUCH. I have spent thousands of dollars on shoes from Zappos online in the past few years. I live near an outlet and have only been there once. I buy shoes for everyone; me, my husband, my grandkids. I have NEVER had a bad experience at Zappos, never been refused wonderful and courteous service. There is no one out there in the world that I know of who has the customer service you do. It is unparalleled and the reason people come back and back. Zappos is successful in every way because of the customer service. Shoes can be bought anywhere. Customer happiness cannot. I have several stores and online sites that I will never shop at again because of customer service. I only give a place of business, including restaurants, one time to mess up. There are too many places to go. Thank you and I will continue to pass your name on to everyone I know. |  | ~ Anne J., November 09 2009
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