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| - Fit Survey:
- 76% of Fit Survey Respondents said this shoe
"Felt a half size larger than marked". - 75% of Fit Survey Respondents said this shoe
"Felt wider than marked". - 97% of Fit Survey Respondents said this shoe had
"Moderate arch support".
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| | Do you own this product? ( Fitzwell Mala ) Write an online review and share your thoughts with other Zappos.com customers!

| 76% of Fit Survey respondents said this shoe "Felt a half size larger than marked" 75% of Fit Survey respondents said this shoe "Felt wider than marked" 97% of Fit Survey respondents said this shoe had "Moderate arch support"
 Customer Rating/Review
Fitzwell Mala
Number of reviews: 3
Average customer ratings:
Overall:
Comfort: Look: 

 2009-10-13 12:17:09 Fitzwell Mala
Reviewer:
Anonymous
from usa Overall:
Comfort:
Look:
Unfortunately, both pairs of boots sent to me were stinkers! Not Zappos fault; they have excellent customer service. I blame Fitzwell for poor quality control. Inconsistent sizing, poor workmanship, each boot had it's own set of issues. Do not waste your money on these!
 2009-01-24 06:48:24 Fitzwell Mala
Reviewer:
Zeetle
from Massachusetts Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt narrower than marked Shoe Arch: Moderate arch support
Too narrow -
These are very cute and comfy but run too narrow. I never have a problem fitting into medium widths but I'll have to try the wides in this boot. Hope they fit because I love the boot otherwise.
 2008-12-29 15:52:48 Fitzwell Mala
Reviewer:
Anonymous
from Upstate, NY Overall:
Comfort:
Look: Shoe Size: Felt a half size larger than marked Shoe Width: Felt wider than marked Shoe Arch: Moderate arch support
Very comfy and cute -
These are practical and comfy yet cute. Ideal for walking around the city. I ordered my unusual size of 9.5 medium. They were too large and too wide, so I am returning them for a 9. Too bad they don't have narrow!
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 |  | Hi Fabulous Zappos Team: Allow me to introduce myself, my name is Barb and I just finished reading an absolutely delightful article about your company and corporate culture. I was so genuinely impressed that I wanted to send you all a note of thanks. Thanks for being the genuine article! My entire adult work life I have tried to promote a happy, customer focused work environment. While I have always been extremely productive from being authentic and caring, certain supervisors looked at my ways as being suspect and a little weird. Yes, it's true they felt a respectful, caring attitude was a waste of time and actually did not care if their current customers were satisfied. How they didn't equate that current happy customers equals monetary success now and later through referrals is still beyond me. They also never "got it" that their incredibly high employee turnover cost them dearly. Trained, happy people produce positive results. I worked with a company as a manager for the past 8 years that went through 29 managers in the 2 locations closest to me in my 1st two years of employment. Finally I decided to leave after not being able to effect positive change in my boss. Amazingly at Zappos the positive goes CEO down and back up - way to go! Being the eccentric optimist I am, I left my job and figured I'd have a great job in no time. Unfortunately, I am still looking for a positive, proactive position and was getting a little blue until I read the article tonight about Zappos. The great news is that my faith has been restored. There actually is a company that values what is really important and not just in a PR lip-service kind of way. I wish you all enormous success, big bucks, and happiness. I hope that your corporate culture spreads out like wild-fire to other businesses so that people like me who live it and believe it can experience it in our careers. If my husband wasn't off serving in Iraq, I'd probably be there beating down the door for a job, but it is in extremely bad form to sell the house and move away while the husband is out of the country for a year.
I most sincerely appreciate: Your Zappos core values that you really follow. Your supporting your employees to learn more, be happier
and spread happiness. And that you promote customer service, not the usual customer DIS-service people I often get on the phone. P.S. Here are 3 of my Barb-ism's 1. Manners and smiles are free - so everyone should have them. 2. Mr. Smiley face is the most handsome man I have ever seen (my apologies to any male models at your company) 3. You can never go wrong with shoes! Cordially, Barb Y. |  | ~ Barb Y., August 25 2009
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