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| Customer Rating/Review
Prana Kids Kyla Hoodie (Big Kids)
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort:  Look:
2009-03-02 12:35:36 Prana Kids Kyla Hoodie (Big Kids)
Reviewer:
Erika
from Sedona, AZ
Overall:
Comfort:
Look:
The size is deceiving -
To call this "big kids" is crazy. I ordered a large and it was barely big enough for a (skinny) 8 yr old girl ... let alone had she been a boy and/or a little older ... as the sleeves alone were barely long enough for her. "Big Kids" to me means like a 10 - 11 yr old would fit in it. Had I known, I would have at least got an extra large. But the service was great - super quick!
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 |  | I ordered some Globe Castros, but they were too big and so I needed to send them back. I was surprised at how customer friendly the instructions were and how quickly I was able to get my return label. Immediately after that I put another order except one size lower. Apparently I checked today and my item was put on priority with no extra cost. That is awesome customer service. Thanks Zappos team and continue providing this outstanding service! This is the first site I’ve encountered that does this. I will definitely be back and other some more shoes for the future. |  | ~ , September 28 2009
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