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| - Fit Survey:
- 82% of Fit Survey Respondents said this shoe
"Felt a half size smaller than marked". - 90% of Fit Survey Respondents said this shoe
"Felt true to width". - 87% of Fit Survey Respondents said this shoe had
"Moderate arch support".
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| 82% of Fit Survey respondents said this shoe "Felt a half size smaller than marked" 90% of Fit Survey respondents said this shoe "Felt true to width" 87% of Fit Survey respondents said this shoe had "Moderate arch support"
 Customer Rating/Review
Keen Palermo Mary Jane
Number of reviews: 34
Average customer ratings:
Overall:
Comfort: Look: 

 2009-09-26 04:53:47 Keen Palermo Mary Jane
Reviewer:
Anonymous
from New England Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
If it weren't for the strap. Everything about these shoes is comfortable, except for that darn strap! I love Mary Janes and have all sorts of different versions of them by other brands, and never have I had a problem with a strap like this. And even though I keep trying to wear them, it doesn't seem to stretch out.
 2009-07-27 23:56:06 Keen Palermo Mary Jane
Reviewer:
Anonymous
from Ohio Overall:
Comfort:
Look:
I read the reviews and knew about the elastic strap being too tight. I thought it would stretch. I love the shoe other than the fact I\'ve worn the shoe several months now and the strap still kills my foot by the end of the day. I love Keen shoes but wish they\'d make the strap more stretchy.
 2009-07-06 23:29:59 Keen Palermo Mary Jane
Reviewer:
Norma
from Washington Overall:
Comfort:
Look:
I love the look of these shoes, compared to the Sydney that I wear for work (ready for pair #3). If only they had a buckle to adjust. The elastic can get tight, when the feet are tired and a bit swollen. I'd buy another pair if they take the elastic strap away, and replace it with a buckle closure!!
 2009-05-19 04:48:20 Keen Palermo Mary Jane
Reviewer:
Sarah M
from Indiana Overall:
Comfort:
Look:
This has been a great pair of shoes. I mostly wear them to work with my dress slacks. They are comfortable, go with everything, and seem to be holding up great. I like that I can even wear them when I walk on my breaks for exercise.
 2009-05-08 05:38:21 Keen Palermo Mary Jane
Reviewer:
Anonymous
from Cuyahoga Falls, Ohio Overall:
Comfort:
Look: Shoe Size: Felt a half size larger than marked Shoe Width: Felt true to width Shoe Arch: Moderate arch support
I love my Keens...
Comfortable right out of the box, but not squishy and soggy. Nice casual shoe I can wear with pants or casual skirts and still walk around. I have horrible feet (pronation, bunions) and love how Keens allow me to walk and stand for hours without pain. These particular Mary Janes are supportive, too. The strap is kind of tight, but not painful because it is stretchy - but I need the tightness due to my flat feet, so it works out.
 2009-04-16 21:55:58 Keen Palermo Mary Jane
Reviewer:
Anonymous
from SF Bay Area Overall:
Comfort:
Look:
Comfortable, but so clunky looking. Next to my trusty sneakers, these seemed like the shoes of a giant--and I'm usually size 5.5/6. Three stars overall because they were a bit heavy.
 2009-03-28 04:44:14 Keen Palermo Mary Jane
Reviewer:
Elaine D
from Salem, Indiana Overall:
Comfort:
Look:
I have to agree ladies...that darn strap. It is very tight and by the end of the day I couldn't wait to get these shoes off of my feet. My feet were really swollen and red where the strap had been compressing them. The heels rubbed blisters on both feet and I also got blisters where the strap connects on the inside of the shoes. But, they are cute and really comfortable other than the hard leather that rubbed blisters. I did receive lots of compliments on them, and I am sure they will be fine once I have broken them in and my feet have gotten used to them. The things we women do for cute shoes!
 2009-03-13 15:35:49 Keen Palermo Mary Jane
Reviewer:
Tania
from California Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt narrower than marked Shoe Arch: Moderate arch support
Great buy -
I love these shoes, but they do run a bit small. I bought 10.5 and had to exchange them for size 11.
 2009-02-16 10:11:18 Keen Palermo Mary Jane
Reviewer:
Anonymous
from Northeast Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Super Shoe -
I love this shoe and I love Keens. They look very nice and they are VERY comfortable. The only problem I have had is that when you are walking in them and your foot presses on the insole, you are in effect squishing the insole down and so this prevents the problem I have when sitting. When sitting I have some discomfort where the strap goes across my foot. When not pressing down on the insole by standing, my foot is too tight in the shoe and the strap area hurts and my foot got a little numb. I am going to try to stretch the strap a bit to see if it helps and I do have larger feet so if you have skinny feet this may not be an issue for you. When I noticed this I was on a LONG drive too so I am sure that did not help matters. On regular days when I am up and about more, I have not noticed this at all and as a matter of fact have had far less foot pain for the 1st time in decades.
Other brands recommended by reviewer: Keens, Keens, and more Keens (well maybe Merrells)
 2009-01-05 16:21:35 Keen Palermo Mary Jane
Reviewer:
Anonymous
from Spring Hill, TN Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Worth getting used to -
My only real problem with these shoes is that the elastic strap on the top is very, very tight until they're broken in. I have narrow, skinny feet, so it's not that my feet were falling out of the top of them, but they are simply very tight in order to hold your foot in place. After a week or so of regular wear, they're fabulous.
 2008-12-23 09:21:34 Keen Palermo Mary Jane
Reviewer:
Mary
from Iowa City, Iowa Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Rigid heel!
I own several pair of Keen's, but these were so uncomfortable I had to send them back. The heel is so rigid it dug in and hurt. I like the way they look, but I could not walk in them.
 2008-12-18 16:49:18 Keen Palermo Mary Jane
Reviewer:
Ana
from California Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
They look good but that darn strap...
OK. I love these shoes. They look soo cute. The footbed is comfortable. You can wear them without socks and your foot doesnt get sweaty and gross. The heel is a little raised but really cute and comfortable. The look is just wonderful. I wear an 8.5. I have pretty average feet so I know that I dont need anything special in order for a great shoe to fit. BUT, these shoes have a strap that is elastic and it really doesnt give as much as it should. The strap strangles your foot. I dont have a high arch. I think its the construction of the strap. Its too short and it doesnt stretch as much as it should. Now, it does stretch a bit. But not as much as I expected it. I kept the shoes because I was determined to make them work. They are just too cute to return. But, the strap makes it so I can only wear them at most once a week. The rest of the time I am recovering from the red, raw welt it forms on the top and inside of my foot. (Where the seam is located). I still like them; I wish Keen would re-engineer these shoes. They would be sooo worth it if it werent for that stupid strap.
Other brands recommended by reviewer: Dansko
 2008-12-17 05:24:04 Keen Palermo Mary Jane
Reviewer:
Louise
from Pittsburgh, PA Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Same but different -
I have always been a fan of Keen shoes. I have worn out 3 pair so you know that I had them for a long time. This shoe, while good-looking and comfortable, was not of the quality of my previous Keen shoes. It is stiff and the footbed is noticeably less cushioned. While I am keeping these as they meet my needs at this time, I will be less likely to keep Keens in the future unless they go back to their hallmark comfort footbed.
Other brands recommended by reviewer: Privo, Clarks, J-41
 2008-12-11 10:19:52 Keen Palermo Mary Jane
Reviewer:
Jessicah
from Longmont, CO Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt true to width Shoe Arch: Excellent arch support
I work in an area where I have to walk from building to building often during the day and when it's cold and snowy my feet are just plain cold and feel damp all day. I think these will take care of that issue! Felt true to size with a little room left for hefty socks. Looking forward to next snowstorm (kinda!) to try these out.
 2008-12-03 19:38:33 Keen Palermo Mary Jane
Reviewer:
Anonymous Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Disappointed -
I should not be too disappointed. I read all the other reviews and they were right again. This Keen was very comfortable except the strap across the top was way too tight. I have regular arches and the strap cut the circulation off so much my feet below the strap swelled up. I wore them for two days hoping I could stretch the strap out and did not succeed. The support in the shoe is ok. The back of the heels did cause blisters. Too bad I thought Keen finally had a dressy shoe to wear to work.
 2008-11-30 04:25:41 Keen Palermo Mary Jane
Reviewer:
Kathryn
from Berkley, Michigan Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Wanted a more refined look -
I didn't walk around in these much but they seemed to fit fine. I like the look too but the shoe lost out to another, more refined competitor.
Other brands recommended by reviewer: Merrell, Keen
 2008-11-19 05:47:08 Keen Palermo Mary Jane
Reviewer:
Nlc
from Germany Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Looks ok, comfy shoes besides the strap -
I'm a size 8.5 and it fits just fine. The only thing that is bugging me is the strap... I have normal feet, but that strap is sure tight. I hope it will loosen up over time. However, the shoe is really comfy to walk in. Wore them the first time today and walked a mile to work and back and it was fine.
 2008-10-28 07:56:17 Keen Palermo Mary Jane
Reviewer:
Gitta
from San Diego, CA Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Great Mary Janes!
I own several pairs of Keens. I bought these to replace costume shoes that I have to spend 10 hours a day in. These are a dream! I did get some sore spots rubbing where the straps are sewn - but I chalk that up to the amount of time I was in them at a stretch and walking vigorously. However, they are breaking in nicely.
 2008-10-23 15:47:40 Keen Palermo Mary Jane
Reviewer:
Jessika
from Washington Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Fit my pregnant feet- yay! I bought these because I was 32 weeks pregnant and running out of shoes that fit. I have one pair of Keen clogs and love them but needed another pair to get through the winter so I got these. I was a bit nervous about them because I have a hard time finding shoes that fit me very well. They fit GREAT even with swollen feet- and not a single day of uncomfortable breaking in! My mother-in-law has problems with high arches and will be buying these soon too. Very highly recommended!
Other brands recommended by reviewer: Keen Saratoga (clog)
 2008-10-22 10:18:21 Keen Palermo Mary Jane
Reviewer:
Cheri
from Washington State Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Great! Wonderfully comfortable and nice to wear with slacks when I want to "dress-up." Size runs about right, heel gives height without being wobbly. Would definitely buy again!
Other brands recommended by reviewer: Any Keen shoes are great!
 2008-10-21 18:59:29 Keen Palermo Mary Jane
Reviewer:
Anonymous Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt narrower than marked Shoe Arch: Moderate arch support
A bit narrow but fab otherwise -
Great shoe, true to size, but a tad narrow and the elastic band is very tight. I don't have what most people consider wide feet, so this is a bit strange. Otherwise, a real walking shoe!
 2008-10-21 08:21:21 Keen Palermo Mary Jane
Reviewer:
Jenn
from Buffalo Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
A great pair of Keens, not my favorite -
I love the look of these Mary Janes and needed a brown pair of shoes for fall. I normally take a 7/7.5 in Keen and ordered these in 7.5. They fit well all around except for the strap. I have a very high instep and am still waiting for the strap to stretch a little. It is not adjustable. Otherwise I love them. You should know the leather on these Keens is firmer than in their more nubuck shoes. They look great with fun socks which are in right now. I will keep them but again, hope that strap stretches a bit.
Other brands recommended by reviewer: Earth, Dansko... but I am really a Keen girl since 2004!!!!!!
 2008-10-21 06:21:28 Keen Palermo Mary Jane
Reviewer:
Staci J
from Clemson, SC Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
My new favorite shoes -
I purchased this pair of Keens to wear when teaching all day. Keens are the only shoe I can stand on concrete all day and not have foot pain at the end of the day. I wear these shoes more than I thought I would because they are comfortable, practical, and 'match' all of my clothes. My co-workers have complimented my shoes as being 'cute', but I am most happy that they are so comfortable on my foot. Keen is 2 for 2 with me and I look forward to choosing another pair (in black this time) soon!
 2008-10-17 08:35:22 Keen Palermo Mary Jane
Reviewer:
Anonymous
from New Orleans Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt narrower than marked Shoe Arch: Excellent arch support
Not very pretty -
I am actually going to return the shoes. I ordered them for a trip and decided not to take them. Very comfortable, except for the band which is a little tight, although I only did try them around the house in the carpet. They look much nicer in the picture. They are not pretty. My husband vetoed them.
Other brands recommended by reviewer: Similar styles from Naturalizer and Easy Sprit are nicer looking.
 2008-10-14 19:42:42 Keen Palermo Mary Jane
Reviewer:
Anonymous
from Port Townsend, WA Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Keen's Palermo -
The Palermo was comfortable right out of the box! Now that I've been wearing them a couple of weeks, the leather is softening a bit and are even more comfortable. The only thing I wish the Palermo had is an adjustable strap with a buckle. Great shoe all in all!! Thank You Zappos!! You have the quickest service around.
Other brands recommended by reviewer: Keen Sydney II
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