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| - Fit Survey:
- 82% of Fit Survey Respondents said this shoe
"Felt a half size smaller than marked". - 87% of Fit Survey Respondents said this shoe
"Felt true to width". - 78% of Fit Survey Respondents said this shoe had
"Excellent arch support".
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| | Do you own this product? ( Keen Charleston Mary Jane ) Write an online review and share your thoughts with other Zappos.com customers!

| 82% of Fit Survey respondents said this shoe "Felt a half size smaller than marked" 87% of Fit Survey respondents said this shoe "Felt true to width" 78% of Fit Survey respondents said this shoe had "Excellent arch support"
 Customer Rating/Review
Keen Charleston Mary Jane
Number of reviews: 28
Average customer ratings:
Overall:
Comfort: Look: 

 2009-11-05 17:47:52 Keen Charleston Mary Jane
Reviewer:
Robyn l
from charlotte nc Overall:
Comfort:
Look:
Love my new Keens. These are my 2nd pair. They don\'t have as much arch support as I had hoped. But they are still very comfortable and cute. Zappos was an excellent service. I got the shoes in 3 days! Excellent. I have ordered other shoes through Zappos and have gotten the same service. Highly recommend them.
 2009-11-03 17:52:30 Keen Charleston Mary Jane
Reviewer:
Anonymous
from Memphis, TN Overall:
Comfort:
Look:
These shoes are the most comfortable shoes I own. I have a narrow foot, so I wear them with walking socks which works fine. They are nice looking and go with me on trips all over the world. After a day\'s touring, my feet are still happy.
Other brands recommended by reviewer: Mephisto, particularly their walking shoes
 2009-08-12 05:12:44 Keen Charleston Mary Jane
Reviewer:
Jill S.
from Minnesota Overall:
Comfort:
Look:
I feel absolutely terrible. I own five pairs of Keens and they are ALL I have worn for the past 5 years. I needed a pair of 'dressier' shoes and felt these would be ok and I'd have another pair of Keens! The style is fine, but they are not comfortable at all. They are shorter than the other styles in the same size and do not have the arch support of my other Keens. They are also narrower and pinch my toes. The problem may be the sizing, but I actually had to return them as they just don't have that 'Keen feel'...
 2009-07-02 19:42:33 Keen Charleston Mary Jane
Reviewer:
Anonymous
from Denver Overall:
Comfort:
Look:
I love these shoes. It didn't take very long to break in. These shoes are very comfortable to wear and they accommodate my problem feet. I have a very high instep and need to wear custom orthotics.
Other brands recommended by reviewer: Clarks, Dansko
 2009-05-28 12:48:02 Keen Charleston Mary Jane
Reviewer:
Jamie
from Florida Overall:
Comfort:
Look:
This is a great shoe. It is wide, has great arch and side support and is very comfortable. I got it days before a NY trip and had no problem wearing it out of the box. It is not the most beautiful pair of shoes, but it is casual, neat and playful looking. I took the advice of others and ordered it a half size larger than I usually wear in Keens and glad I did.
Other brands recommended by reviewer: Merrell
 2009-04-01 07:35:33 Keen Charleston Mary Jane
Reviewer:
Anonymous
from Washington, DC Overall:
Comfort:
Look: Shoe Size: Felt a full size smaller than marked Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Runs short -
I wish this shoe fit! It was really comfortable when I put it on--with the exception that my big toe was squished on my "big" foot. I bought an 11, and wear between a 10 1/2 and 11--often, 11's are big for me. So, this felt like a 10. Also, the black had red stitching--something I didn't notice before buying...just something to be aware of.
 2009-03-13 12:07:56 Keen Charleston Mary Jane
Reviewer:
Sandra
from Tiverton, RI Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt wider than marked Shoe Arch: Excellent arch support
A great casual shoe!
I love this shoe, but it is a little wide. However, once I put my orthotics under the insoles, they fit just great. I wear a size 9, but ordered these in a 9.5 and the length was perfect.
Other brands recommended by reviewer: Merrill
 2009-03-06 13:28:21 Keen Charleston Mary Jane
Reviewer:
Elizabeth F
from Santa Barbara, CA Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Comfy and light -
I'm really happy with these shoes. They're great for walking because they are so light - they weigh practically nothing. I'm not too crazy about the rubber going over the toe, and the stitching is pink, but I'm happy I bought them.
 2009-03-02 14:31:51 Keen Charleston Mary Jane
Reviewer:
Anonymous
from Santa Barbara, California Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Charleston Mary Jane- Just What I Was Looking For -
I ordered three other pairs of shoes of different styles, sizes, and brands, returning all of them until I put these on. So comfortable! I did not order a half size up in these and am glad I stuck with my regular size. I wear these all day, nearly every day. The toe cap is not as "elf-like" as some other Keen shoes and is more dressy. The black color is not a deep, deep black; more of a dark dusty charcoal. I am very happy with the water resistant feature-- In terms of comfort, I like these better than my Keen Newport sandals, which, oddly enough I am not crazy about. Zappos service is just great.
 2008-12-18 17:42:46 Keen Charleston Mary Jane
Reviewer:
Anonymous
from Scranton Pa Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
I love the presidio but wanted a dressier looking shoe for work. This is true to size and nothing fits like Keen.
Other brands recommended by reviewer: Calistoga
 2008-12-16 18:39:52 Keen Charleston Mary Jane
Reviewer:
Laura
from Southwest Florida Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt wider than marked Shoe Arch: Moderate arch support
Good with thick socks -
I like these shoes very much. They are my first Keens. However, they are sloppy big on my narrow heels, causing uncomfortable rubbing unless I wear thick socks. (I am a long slender built person with a size 11 foot; it has been hard until now to find women's Keens that were long enough!) I will experiment with adding heel cushions, but am not hopeful this will be sufficient to wear the shoes without socks, which I would be delighted to be able to do. Other than that, they are great! Very light weight, and cute.
 2008-11-25 07:34:44 Keen Charleston Mary Jane
Reviewer:
Elizabeth G
from Brooklyn NY Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt narrower than marked Shoe Arch: No arch support
Blisters!!!!
I'm an avid Keen wearer and I'm completely disappointed with this style. I got horrible blisters and the keen quality of a comfortable sole is what I was looking for and did not find it. They also seemed very narrow.
 2008-11-24 17:01:25 Keen Charleston Mary Jane
Reviewer:
Nancy B
from Yakima, Washington Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt true to width
Works with orthotics!
The insole can be removed, and the shoe is deep enough to accommodate a fairly thick orthotic. Nice looking and fairly comfortable, too. Seem well made. I'm pleased with them.
 2008-11-22 06:13:51 Keen Charleston Mary Jane
Reviewer:
Ellie
from Mn Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt wider than marked
Would love to have more -
When I first put this shoe on it felt a bit short, but wearing for a while they are just fine. I am a merrell shoe lover, but I think the keen has them beat. This is my first pair of Mary Janes. Get lots of compliments on them. I need to use my orthotic in all shoes. Don't ever believe that you can use any kind of shoe to put an orthotic in... I have heard some Dr's say this. NOT TRUE. I am sure more of you could attest to that. I have narrow feet so I just use thick socks. They are a bit loose with just light socks but still ok... I am looking for some more keens... will keep buying them... Not too crazy about the look of the sandals. Have to look for a Keen that looks a bit better for the hot weather.
Other brands recommended by reviewer: I also love the merrell...
 2008-10-22 06:50:10 Keen Charleston Mary Jane
Reviewer:
Anonymous
from Goffstown NH Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt wider than marked Shoe Arch: Excellent arch support
Girlie shoes for big footed big striding women -
These shoes are feminine and walkable as well, unlike many current choices w/heels or platforms. My Keens are also waterproof. They buff off clean but look cute, not schlumpy.
Other brands recommended by reviewer: Simple brand shoes, Earth shoes
 2008-10-10 11:47:42 Keen Charleston Mary Jane
Reviewer:
Anonymous
from Novato, California Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Very Comfortable Shoe -
Great comfortable Mary Jane from Keen. This style did come up smaller than the other Keen Mary Jane styles do. I did have to re-order a half size up from what would normally fit me. Other than that, I am looking forward to getting lots of wear from this show this fall/winter.
 2008-10-09 05:18:18 Keen Charleston Mary Jane
Reviewer:
Vanessa
from New Hampshire Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt narrower than marked Shoe Arch: Moderate arch support
Like the look, is comfortable, but a bit more narrow -
I like the look of the Charleston and bought it in a size 7. I also recently bought the Calistoga in a 6 1/2 and it fits fine with a nice wide toe area. I am able to fit my orthotic in both, but the Charleston seems a bit more narrow so not quite a comfortable
but very nice.
Other brands recommended by reviewer: Merrills, but their Mary Jane was unusually even more narrow.
 2008-10-07 08:45:40 Keen Charleston Mary Jane
Reviewer:
Anonymous
from Chicago Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Cute shoes - I like the look of these shoes, a little dressier than lace-ups but not too formal. I like the comfort of these shoes, but they don't have quite as much cushioning as other Keens I've worn. I tried substituting Dr. Scholl's gel insoles and found that they were less comfortable than the insole that came with the shoe. On days when I'm willing to sacrifice a little comfort for convenience and style, these are perfect.
 2008-10-03 09:30:24 Keen Charleston Mary Jane
Reviewer:
Klw
from Boston, MA Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Perfect!
I've been wearing Calistogas for awhile, but I've lost a lot of weight in the last year. When I bought a new pair, they were much too wide. I decided to try the Charleston and I've found my new favourite keen. These feel better than any of the other keens I own (seven pairs) - they arch support is excellent, the width is comfortable without being huge, and the low profile makes them look a little smaller and more delicate looking than the Calistogas. I'll be getting a black pair of them next week!
Other brands recommended by reviewer: Keen Sienna or Keen Ventura
 2008-10-02 11:16:06 Keen Charleston Mary Jane
Reviewer:
Deb
from Grand Rapids, MI Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Arch: Moderate arch support
Perfect for Prescription Orthodics -
I was looking for a stylish, everyday shoe and was thrilled to find this one! From reading other Zappos reviews, I was afraid that my normal size would be too small, so I ordered a pair in my normal size and another pair a half size larger. Not only did my normal size fit, but my orthotic works perfectly inside. My podiatrist told me to wear a slightly higher heel for my plantar fasciitis and this shoe's heel height is perfect, especially with my orthotic. I am really enjoying the fit and style of this shoe and would highly recommend it. How can you go wrong with Zippos great customer service?
 2008-10-02 07:47:41 Keen Charleston Mary Jane
Reviewer:
Mel
from LA California Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Another Great Keen Shoe...
I have another pair of Keen shoes similar to this- Keen Carmel- Wore them for the first time in San Fran and they were awesome. I love them. I bought the Charleston for a trip to Cape Cod and wore them a few times before I left...they gave me blisters. I rectified this by wearing the socks that are small slip ons that are not seen in these types of shoes. Now they are completely fine. They can be worn sightseeing, light hiking, shopping or out to dinner! I am also getting the Chamoiux and the Palermo for Winter.
Other brands recommended by reviewer: Merrells, J-41, Born
 2008-10-01 05:14:26 Keen Charleston Mary Jane
Reviewer:
Heidi
from Chicago Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Very comfy casual shoe - I wear between a M and W width shoe and this one fits the bill. There is plenty of room in the footbed and it isn't too short. The arch support is very comfortable and not hard like some other shoes. The rubber sole is non-slip too. They say the color is black, but I'd call them off black with a subtle red stitching throughout the exterior of the shoe. Nice walking and standing shoe.
Other brands recommended by reviewer: Dansko and Born
 2008-09-24 08:38:08 Keen Charleston Mary Jane
Reviewer:
Anonymous
from Oshkosh, Wisconsin Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt true to width Shoe Arch: Moderate arch support
These shoes are so cute and they actually came in my size, which is 12. Keens usually run small for me as my usual size is 11. There's a lot of room for the toes and they are great with pants as well as casual skirts. I've already received loads of compliments.
Other brands recommended by reviewer: Merrell, Dansko, Naot
 2008-09-14 09:04:08 Keen Charleston Mary Jane
Reviewer:
Anonymous
from Oregon Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt true to width Shoe Arch: Excellent arch support
These are great shoes and they run a half size smaller than normal size. I love the color, they are comfortable and stylish and good for your feet.
 2008-09-12 15:09:39 Keen Charleston Mary Jane
Reviewer:
Anonymous
from Boston, MA Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Finally a cute shoe for size 12!
I love this shoe! It is a 1/4 size too small in the toe but I love them so much-I will deal! I have been waiting so long for Keen to make 12's. What a difference it is from the men's 10.5's that I have been wearing.
Other brands recommended by reviewer: Privo
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 |  | Thank you Zappos, I ordered shoes late last night and just checked the tracking. Because the shipping was upgraded to priority at no additional charge to me, the shoes are expected to arrive today! Wow, that is less than 24 hours. Very, very, impressive. Keep up the good work. |  | ~ Anita B., October 22 2009
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