 |  |  | What a totally pleasant surprise -
It is very common in this internet shopping world to be disappointed with an order, but Zappos has not only delivered what they promised, they "delighted the customer." I placed my order at about 2:30 in the afternoon (11:30 pacific time) with no special shipping requests and they were here at 10:00am the following morning. I did not pay any extra for shipping, actually shipping was free, and the product that arrived was exactly what I ordered. They fit perfectly and Zappos has a customer for life. What a pleasant surprise!! |  | ~ Steve, November 28 2008
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