 |  |  | This is why I love you guys! I love your thoughts on the advertising thing I've never thought of Zappos as a marketing company, and you just proved that your company is very customer accommodating and friendly. I appreciate your response. Thanks for always giving me sincere, guaranteed customer service, it's well appreciated. I will absolutely continue to do business for you. I'm looking forward to my new bag for school! Thanks again! |  | ~ Kate A., September 22 2008
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