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- Fit Survey:
- 79% of Fit Survey Respondents said this shoe
"Felt true to size". - 81% of Fit Survey Respondents said this shoe
"Felt true to width". - 88% of Fit Survey Respondents said this shoe had
"Moderate arch support".
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| | Do you own this product? ( Softspots Delfina ) Write an online review and share your thoughts with other Zappos.com customers!

| 79% of Fit Survey respondents said this shoe "Felt true to size" 81% of Fit Survey respondents said this shoe "Felt true to width" 88% of Fit Survey respondents said this shoe had "Moderate arch support"
 Customer Rating/Review
Softspots Delfina
Number of reviews: 152
Average customer ratings:
Overall:
Comfort: Look: 

 2008-09-24 14:58:03 Softspots Delfina
Reviewer:
Gthom
from Santa Fe, NM
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt wider than marked Shoe Arch: Moderate arch support
Too good to be true -
I read some of the previous reviews before I purchased these shoes and was hopeful their comments were true about them running a little big. They fit perfect. If you put in long hours like I do (14 hrs. or more), they give you a little breathing room.
 2008-09-12 06:05:51 Softspots Delfina
Reviewer:
from Lubbock
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Softspots Delfina -
If you have a wide foot this shoe will fit you comfortably. Not quite as good looking as the picture--but comfy none the less.
Other shoes recommended by reviewer: Softt
 2008-09-09 20:56:18 Softspots Delfina
Reviewer:
Fiona W
from Washington, DC
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
These sassy little ankle boots simply couldn't BE more perfect. After years of being a Birkenstocks-only person, I'm tentatively risking my wide, flat feet in the new world of stylish shoes in wide sizes with arch support. I've tried a few sporty casuals with no or just a teensy heel, but I've really wanted to get something snappy-looking for fall. I fell in love with the Delfina just looking at its picture on the website. And now that I've got it, I'm impressed with how well-made--I took a long close look at all the stitching--and *comfortable* it is. I can even handle the heel!
A comment on the leather: the "dark brown," as others have noted, is a yummy medium brown--the color reminds me of a Western-style saddle--not yellowish, not reddish, just a warm caramel color. The leather is smooth and soft. I haven't polished 'em yet, but the leather looks as if it would take polish quite well, so you could take it in a shinier direction if you wanted to. Have fun, cowgirls!
 2008-06-12 06:03:40 Softspots Delfina
Reviewer:
Sally J
from Buffalo
Overall:
Comfort:
Look: Shoe Size: Felt a half size larger than marked Shoe Width: Felt wider than marked
Better in "real life" -
I liked these enough to order them, but when I got them, I liked them even more. The leather is soft and supple, not thick and stiff as I imagined it would be. Stylewise, they are even cuter in person than they look online. The ankle opening is quite wide, but I'm thinking it will be okay with heavier socks - maybe even tucked-in pants.
Other shoes recommended by reviewer: Sofft
 2008-04-25 13:54:47 Softspots Delfina
Reviewer:
Clare C
from New York
Overall:
Comfort:
Look: Shoe Size: Felt a half size larger than marked Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Comfortable, plenty wide boot.
This boot is cute, particularly if you have small to average size feet. My husband loves them. Certainly they are nice and wide. I agree with others that you'll probably need a 1/2 size smaller than normal (I did!). The heel part is rather loose and wide, but I put in some heel grips and that seems to cure the problem. The dark oak is a nice color too - more like chocolate brown.
Other shoes recommended by reviewer: Clarks, Ariat
 2008-04-02 06:23:08 Softspots Delfina
Reviewer:
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
I love these boots!
There's nothing like taking a pair of boots out of a box and wearing and walking in them for 10 hours only to find that your feet are as happy as they were when you put the boots on in the morning! My only complaint is that I do not have a pair in black and I would love to have this boot with an exterior design that is a little dressier.
 2008-03-24 19:02:47 Softspots Delfina
Reviewer:
Martha J
from San Diego county
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Delfina boots -
I was blown away by the super FAST delivery of my shoes! I ordered them in the evening on a Monday night I think it was, and Tuesday they were delivered! I'd never had anything shipped to me that fast! The boots are great quality, and are so comfortable! I'm very impressed with Zappos and WILL return for more purchases in the future! Thank you.
Other shoes recommended by reviewer: I love Softspots shoes. Comfort every time!
 2008-03-24 15:17:59 Softspots Delfina
Reviewer:
Kathy
from Garden Valley, Idaho
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
AWESOME!
I am a new Softspots fan. I just put on my new boots and they are unbelievably comfy. I have a pinched nerve in my back and it makes most shoes very uncomfortable but these are the exception. Now, off to buy another pair of Softspots from Zappos!
 2008-03-14 11:30:17 Softspots Delfina
Reviewer:
Carol
from Long Beach, California
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Heaven -
These boots are sooo comfortable! The gel heel is so cushy that even someone like me with foot problems can wear them. They look nice, too! My new favorite shoe. I have been wearing them almost non-stop since the arrived.
 2008-03-12 19:53:56 Softspots Delfina
Reviewer:
Belinda
from New York, NY
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Great boot!
I bought this shoe in the dark brown, which is really a nice neutral medium brown color that goes great with jeans and many other colors. They are really comfortable and I received many compliments on them. I bought the same shoe in the black suede and would buy the black leather but they didn't have my size. As always, Zappos service is great.
 2008-03-09 19:42:19 Softspots Delfina
Reviewer:
Grace C
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Such comfortable shoes, I love it!
Since I got the shoes I'm wearing them all week at work, theyre such comfortable shoes. I'm planning to buy the other colors too! The only fault that I made is I ordered a 1/2 size bigger thinking of the 1/2 inch allowance like I always do. Don't get me wrong I chose not to return it. And another thing I would like to comment on is the GREAT customer service of Zappos and the fast delivery. I had them deliver this item to an APO and it got here soon as I thought it would. Thank you Zappos.
 2008-03-07 14:55:59 Softspots Delfina
Reviewer:
Deborah S
from San Jose, CA
Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt narrower than marked Shoe Arch: Moderate arch support
Updated review after wearing them - OUCH!
At first I liked these but after wearing them walking around the office (on carpeted floors), I'm limping, these things hurt. I'm in the minority however since the vast majority of the reviews are positive. I wear 7W in most shoes and these are painful.
 2008-03-07 07:28:21 Softspots Delfina
Reviewer:
Happy F
from Boise, Id
Overall:
Comfort:
Look: Shoe Size: Felt a full size larger than marked Shoe Width: Felt wider than marked Shoe Arch: Moderate arch support
Nice short boots, very very comfy, easy to walk in & they don't make noise on floors. They are very wide & bigger than usual sizing. I have wide feet, usually wear 9-9.5 & have trouble buying boots so I ordered these in 9.5 wide & they were way too big, ordered down to 9.5 med... still too big...ordered 9 med still too big finally ordered 9 N (I have never worn a N in my entire life) and they are perfect!!! Zappos is fantastic!!!!
Other shoes recommended by reviewer: Cole Haan
 2008-02-29 05:51:54 Softspots Delfina
Reviewer:
Kym A
from Douglasville, Georgia
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Delfina all the way!
This is the most comfortable pair of boots that I own. They are stylish, yet comfortable. I highly recommend. I love them!
 2008-02-27 21:47:47 Softspots Delfina
Reviewer:
from San Diego, CA
Overall:
Comfort:
Look: Shoe Size: Felt a full size larger than marked Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Too big!
I wear a 7 wide and based on reviews, ordered a 7 medium. Too tight. Returned for a 7 W. Fits great across but too long! It runs about a 1/2 size too big so I'll return again for 6.5 W. Very very comfy casual boot, good cushioning and the heel is springy. Goes great with jeans and cords. I can see chasing my toddler down in the airport in these. Good for wide feet too since it has the top detailing which makes your foot actually look smaller.
 2008-02-27 20:27:10 Softspots Delfina
Reviewer:
from Canada
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
I have D width feet in a half size, and my Softspots are the most comfortable shoes I have ever worn, as well as being cute! I can never find anything cute in stores to fit my feet. Thank you Zappos for carrying these!
Other shoes recommended by reviewer: anything from Softspots
 2008-02-26 08:33:29 Softspots Delfina
Reviewer:
from Los Angeles, California
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Soooo Comfortable!
I got this shoe in one size larger than I needed because I wanted to wear socks with it and it's perfect. I've never put my foot into a more comfortable shoe; it's like walking on pillows. It's not the prettiest or most fashionable shoe, but looks just fine under some jeans.
 2008-02-21 08:03:31 Softspots Delfina
Reviewer:
from ATLANTA
Overall:
Comfort:
Look: Shoe Size: Felt a half size larger than marked Shoe Width: Felt wider than marked Shoe Arch: Moderate arch support
Nice boot -
These boots run really wide. I ordinarily wear size 10.5 - 11 medium, but I had to order a narrow. They are still a bit wide, so I wear them with athletic socks. Otherwise, they are cute and comfortable for messy winter weather.
Other shoes recommended by reviewer: OTHER SOFTSPOTS, NATURALIZER
 2008-02-20 11:20:31 Softspots Delfina
Reviewer:
from Scottsdale, AZ
Overall:
Comfort:
Look: Shoe Size: Felt a half size larger than marked Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Great boot -
Very comfortable shoe/boot. Wore them all day, and no discomfort, no blisters!
 2008-02-20 06:08:32 Softspots Delfina
Reviewer:
from Portland, Oregon
Overall:
Comfort:
Look: Shoe Size: Felt a half size larger than marked Shoe Width: Felt wider than marked Shoe Arch: Moderate arch support
Very comfortable for a shoe with a heel! Had very little need for breaking in, wore them all day straight out of the box with no problems. I needed thicker socks that usual because they seem to run a touch large.
Other shoes recommended by reviewer: Grasshoppers
 2008-02-17 20:35:04 Softspots Delfina
Reviewer:
Marie
from NEW YORK
Overall:
Comfort:
Look: Shoe Size: Felt a half size larger than marked Shoe Width: Felt wider than marked Shoe Arch: Moderate arch support
Review for Softspots boot
The look would be better if the stitching around the boot was black. The width around the leg is too wide, although I did have to put on a thicker pair of socks. The walk was comfortable.
Other shoes recommended by reviewer: CLARKS
 2008-02-12 16:36:12 Softspots Delfina
Reviewer:
Elaine
from Novato, CA
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
One happy lady -
I bought this boot in all the colors available. It is perfect as a wear with everything at any time boot. The leather is delicious and soft. The comfort is fantastic. The style is great, fashionable, and perfect for dress or sport. My only slightly negative has to do with the zipper. I wish it were sturdier. I'm sure it will be fine, but it is a bit on the delicate side. No matter; I love the fit, the feel, and the look of these boots.
Other shoes recommended by reviewer: Softspots are awesomely comfortable.
 2008-02-12 06:50:19 Softspots Delfina
Reviewer:
Chetts
from Illinois
Overall:
Comfort:
Look: Shoe Size: Felt a half size larger than marked Shoe Width: Felt wider than marked Shoe Arch: Moderate arch support
Stylish and comfy -
Bought these for a business trip. Wanted something nice looking, yet comfy. Wished they had my size in leather, but they did not at the time. They are roomy enough for thicker socks. A little too big around the opening for me. Had to wear higher socks so they wouldn't rub when I walked. This is a great boot with jeans when you want comfort and style because the heel is just high enough. Very well made.
 2008-02-10 13:37:57 Softspots Delfina
Reviewer:
from Kansas
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Nice, comfortable boot.
Comfortable, good arch support, only drawback is the style is not the most fashion forward.
Other shoes recommended by reviewer: Clarks, Dansko
 2008-02-09 09:27:35 Softspots Delfina
Reviewer:
Angie
from Maryland
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Wonderful boot -
My one and only issue with this boot is that it is still slightly uncomfortable after a 6 hour (or longer) day on my feet. I work retail and don't get to sit so it could use some more comfort inside which I am going to try and take care of by buying inserts for heels (as the ones I have cause sliding). Other than that I adore this boot, it's fashionable enough to wear to work (clothing retail store) and comfy too!
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|
 |  | Kudos! I ordered my New Balance shoes and when they arrived (right away, I might add) I found they were too big. When I called the Zappos customer service line, I was immediately issued the new pair, which arrived AGAIN within two days! That was before I had the chance to even get the first pair in the return post. That's the best customer service I've ever had. Thank you Zappos. You have made a permanent customer out of me! I've told my friends and co-workers about this experience also. |  | ~ Ginny , September 02 2008
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