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| - Fit Survey:
- 54% of Fit Survey Respondents said this shoe
"Felt a full size smaller than marked". - 95% of Fit Survey Respondents said this shoe
"Felt true to width". - 82% of Fit Survey Respondents said this shoe had
"Moderate arch support".
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| | Do you own this product? ( Gola Racerunner )
Write an online review and share your thoughts with other Zappos.com customers!
| 54% of Fit Survey respondents said this shoe "Felt a full size smaller than marked"
95% of Fit Survey respondents said this shoe "Felt true to width"
82% of Fit Survey respondents said this shoe had "Moderate arch support"
Customer Rating/Review
Gola Racerunner
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort: Look:
2009-04-14 11:35:35 Gola Racerunner
Reviewer:
Kathy W
from Maine
Overall:
Comfort:
Look:
I love these sneakers! Very comfortable and stylish. They are a bit longer than normal though. Size 8.5 would have been perfect for me, but no half sizes available. That is the only flaw that I could find with them though. Great shoes!
2009-02-18 11:31:30 Gola Racerunner
Reviewer:
Kim F
from St Louis, MO
Overall:
Comfort:
Look:
Shoe Size: Felt a full size smaller than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Great shoe -
Great shoe. Comfortable and looks good. Small compared to American sizing. Usually wear 7 and 6 fits well.
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 |  | Hello,
I want to thank you for your quick response to my problem. I did take you up on your offer to send me a replacement for the Clarks shoes I ordered. Double checking at the warehouse paid off. The pair I received was perfect. The shoes are beautiful and fit like a dream.
I really appreciate the convenient services you provided:
• The fact that you transferred my original payment to the purchase of the new pair rather than placing a second charge on my credit card.
• How you shipped the exchange order out right away, before receiving my return.
• Providing free, easy return shipping via UPS.
• Sending me an email confirmation when my return is completed.
I also appreciate the special service you offered me:
• The $35.00 coupon for my next purchase at Zappos.
I returned the original pair of Clarks shoes to the UPS store on Saturday. According to the tracking # you should receive it tomorrow. With hindsight maybe it was a good thing that my first purchase had a problem. Because of it I was able to see firsthand your serious commitment to customer satisfaction. I am very pleased with my Zappos experience and look forward to many pleasant purchases in the future.
Your loyal customer,
Liz P. |  | ~ Liz P., May 20 2009
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