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- Fit Survey:
- 88% of Fit Survey Respondents said this shoe
"Felt true to size". - 86% of Fit Survey Respondents said this shoe
"Felt true to width". - 72% of Fit Survey Respondents said this shoe had
"No arch support".
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| | Do you own this product? ( SoftWalk San Mateo ) Write an online review and share your thoughts with other Zappos.com customers!

| 88% of Fit Survey respondents said this shoe "Felt true to size" 86% of Fit Survey respondents said this shoe "Felt true to width" 72% of Fit Survey respondents said this shoe had "No arch support"
 Customer Rating/Review
SoftWalk San Mateo
Number of reviews: 86
Average customer ratings:
Overall:
Comfort: Look: 

 2008-06-21 07:58:11 SoftWalk San Mateo
Reviewer:
Carrie
from Chicago Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Very forgiving shoe -
My feet are two different sizes and it is hard to find shoes that fit. These shoes are great though. I bought them in the correct size for my smaller foot and they fit both feet perfectly and the arches line up with both, which is often a big problem. They are comfortable, too!
 2008-05-15 05:39:00 SoftWalk San Mateo
Reviewer:
Sharon G
from Dallas Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: No arch support
I can't wear it.
The shoe is ok. It was not as comfortable as others I have had. It also caused foot cramps. I wore it for a week and the cramps got worse, culminating in the worst cramps I have ever experienced. (I take medicine for it) I quit wearing them and the cramps subsided.
 2008-04-23 14:55:14 SoftWalk San Mateo
Reviewer:
Diane
from Fort Worth, Texas Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Looks Better than expected -
I was afraid the front toe would look a little funny but was determined to get a comfortable mule that did not look like a slipper...the shoe in fact is not only comfortable but it looks young and attractive. My wide foot does not even look as big as most mules make them look! Great w/ Jeans and slacks!!
 2008-04-16 10:25:05 SoftWalk San Mateo
Reviewer:
Anonymous
from Woodbridge, VA Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Very Comfortable Shoe -
Loved this shoe the moment I tried it on. It is extremely comfortable. I love it with jeans.
 2008-03-18 16:36:34 SoftWalk San Mateo
Reviewer:
Karen
from Forest Grove, OR Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Winner for high arches -
This shoe is out-of-the box comfortable, which surprised me. SoftWalk, and their parent, both tend to use a last with too low an instep/arch area for me. But the little "v" slit, the relatively low rise of the vamp, and the lack of a lining and top-line binding all combine with the cushy egg-crate footbed to make a mule/clog even more comfortable than my Munro America ones.
The look is just a little short of sleek - what's with that toe cap?! But otherwise, it does look good - the outer part isn't lined or padded, so it doesn't look bulky.
Good service and no separate delivery/handling charge - very attractive.
Other shoes recommended by reviewer: Munro America, SoftSpots, Easy Spirit, SoftWalk, Walking Cradles
 2008-03-15 07:17:07 SoftWalk San Mateo
Reviewer:
Anonymous
from Tennessee Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width
Nice shoe, but quickly stretches -
I am enjoying the shoe, but much too quickly, the shoe stretched. I really need a 5 narrow, so this is always a consideration for me.
 2008-02-10 13:54:09 SoftWalk San Mateo
Reviewer:
Nancy I
from NC Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Looks good, feels good -
The shoes I ordered are great. They have cushion and really wear well. I would encourage those who have not purchased Zappos before to give them a try.
 2007-12-21 11:18:11 SoftWalk San Mateo
Reviewer:
Anonymous
from West Virginia Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Real comfort -
I really love this shoe. It is one of the most comfortable shoes that I have ever owned. I especially like the lining and footbed which seems to have little bubbles of air to pamper my feet. The shoe also hugs my foot which makes it feel snug and comfortable.
 2007-11-27 19:16:13 SoftWalk San Mateo
Reviewer:
Anonymous
from Wenatchee, Washington Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt true to width Shoe Arch: Moderate arch support
My second pair.
I love the comfort level and the look of these shoes. This is my second pair and would highly recommend.
 2007-11-27 09:15:18 SoftWalk San Mateo
Reviewer:
Anonymous
from Houston, Texas Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Spectacular shoe!!!
I absolutely LOVE this shoe!! So far, I have purchased 4 pair and will purchase more if my size becomes available in the colors I want. This shoe is sized well and is a perfect fit for narrow feet - and if you have narrow feet, you know how difficult it is to find shoes that fit. The leather is soft and the style is very comfortable. My advice is to get it while you can!
Other shoes recommended by reviewer: Not sure - still trying to find others that fit correctly.
 2007-11-15 06:14:23 SoftWalk San Mateo
Reviewer:
Jan
from Milwaukee, WI Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Comfy...but -
They're comfortable, but I feel like I'm wearing grandma shoes. I'll wear them to work, but that's it. Good quality though.
Other shoes recommended by reviewer: keen, Privo, Van's
 2007-10-28 17:15:27 SoftWalk San Mateo
Reviewer:
Anonymous Overall:
Comfort:
Look:
Did not need to order longer or wider than my usual size. Fit perfectly on 8 1/2 double wide and very comfortable to slip on and dash away. Made a mistake on my first order and ordered half size longer which I did not need to do. As the 8 1/2 would have been perfect and super comfortable.
 2007-10-12 05:04:05 SoftWalk San Mateo
Reviewer:
Hazel P Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt wider than marked Shoe Arch: Excellent arch support
Heavenly -
This shoe has amazing comfort and I have received many compliments on the style of this shoe. I love the cushion (crate-like) which seems to become more softer the more I walk in them. I am ordering another pair.
 2007-10-04 10:38:26 SoftWalk San Mateo
Reviewer:
Becky
from Aurora, Colorado Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: No arch support
Style and Comfort -
I have foot injuries so it is difficult to find a shoe that works for me. This shoe has a soft foot bed and is a good fit. The leather on top is a little stiff, but I am hoping it will soften some. I have two other pairs in this style and they have worked. There is very little arch support so I have put poster putty in to give me some support in that area.
 2007-10-03 16:10:12 SoftWalk San Mateo
Reviewer:
Anonymous
from Lithonia, Georgia Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
This shoe looks great and feels even better -
The shoe is rich looking, well made, and very comfortable.
 2007-10-01 18:47:10 SoftWalk San Mateo
Reviewer:
Anonymous
from Missouri Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Not a good shoe for long distance walking -
I ordered this shoe to take to Paris, knowing that we would be doing 5-8 miles of walking a day. I was good for normal wear, but when worn for long distances all day, it rubbed blisters on the tops of my toes.
 2007-08-28 13:39:11 SoftWalk San Mateo
Reviewer:
Lisa
from Seattle, WA Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
SoftWalk San Mateo -
I am very pleased with the shoes I ordered for my Mother. When she tried them on she said, "I love the feel of the sole cushion and the comfort, feels like walking on air". I will continue to order shoes from Zappos.com.
Thanks for you assistance and finally finding something comfortable for my Mother's feet!!!
Other shoes recommended by reviewer: Just check out Zappos.com thats all I can say!!!
 2007-08-13 10:15:21 SoftWalk San Mateo
Reviewer:
Anonymous Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Plastic-y and strange -
I ordered these and am sending them back. (Great policy, Zappos!) They're slippery and plastic-y when worn with socks and sticky and plastic-y when worn with bare feet. The egg crate sole is very squashy over a hard bed, making me bottom-out with every step. I can't help but think that when that padding is worn out, the shoes will be hard and uncomfortable. They look a little too much like bedroom slippers on my feet.
 2007-07-08 17:56:39 SoftWalk San Mateo
Reviewer:
Anonymous
from near San Francisco, CA Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Great shoe...comfortable, look good!
I like this shoe so much; I've purchased it in 3 colors. It is wonderful - very comfortable, nice-looking.
 2007-04-16 14:29:21 SoftWalk San Mateo
Reviewer:
Anonymous
from Greensboro, NC Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Most comfortable shoe ever -
A friend purchased this as a "trade show" shoe, so several of us followed suit. I mistakenly ordered a regular width first, which I exchanged for a wide width - perfect. Not a "high fashion" shoe by any means, but with slacks it is the perfect choice for all-day walking.
Other shoes recommended by reviewer: This is my third pair of SoftWalks - I would recommend anything they manufacture.
 2007-02-07 13:55:52 SoftWalk San Mateo
Reviewer:
Anonymous
from Indianapolis, IN Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width
Good for the feet -
This shoe looks ok on, not elegant or dressy. Looks better with pants. Very comfortable.
 2007-01-28 20:34:02 SoftWalk San Mateo
Reviewer:
Marcie
from Lorain, Ohio Overall:
Comfort:
Look: Shoe Size: Felt a half size larger than marked Shoe Width: Felt true to width Shoe Arch: Moderate arch support
It is a beautiful shoe -
This shoe is even nicer looking than I expected.
The cushion on the inside is fabulous.
I am a little disappointed because it runs a little big.
Not being sure if it comes in a smaller size, I will keep it, (I usually wear a 4.5 or 5) and wear a heavier sock with it.
Other shoes recommended by reviewer: Clarks
 2006-12-14 15:01:08 SoftWalk San Mateo
Reviewer:
Lynn H
from Seattle, WA Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
I love these shoes!
I have been plagued with foot problems for many years and have had multiple surgeries. This is my third pair of SoftWalks. The San Mateo style was comfortable immediately and stays comfortable even after I've walked or been on my feet for awhile. I have not found another brand as consistently comfortable; I can recommend these shoes without hesitation.
 2006-12-13 08:45:25 SoftWalk San Mateo
Reviewer:
C
from Austin, Texas Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Comfy, polished looks -
This is my second pair of San Mateos. Wore out the first pair from the inside. Was introduced to this comfy shoe and style with a light nubuck pair, which showed stains easily (but did get them on sale).
This time paid the extra money and sprung for polished, black leather and they look a bit dressier, but still look great worn with jeans or capris.
The thing to know about this shoe and SoftWalk's, is that you have to wear them around the house for a week to break in the "whoosh" factor. Once the foam has molded to your foot, you don't get the "whoosh" noise, which can be rather entertaining to small children and husbands.
Would love to see this style offered in white leather for spring fashions.
Other shoes recommended by reviewer: SoftSpots, Easy Spirit, Fitzwell,
 2006-11-11 08:23:22 SoftWalk San Mateo
Reviewer:
Anonymous
from Stone Mountain, GA Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt narrower than marked Shoe Arch: Moderate arch support
I am on my feet all day. I was having discomfort in my feet. These shoes are very comfortable and my feet do not hurt. They also make my foot look narrow-I wear EE.
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 |  | Fabulously quick service!!! I bought these shoes on behalf of my son and we were thrilled when the shipping was upgraded to next day for free. I didn't even have time to check my email at work to be notified of it. The shoes just arrived the very next day from when we ordered them in perfect condition. Very well packaged. And we'd ordered them AFTER 9 pm, the evening before. So for them to get there the very next day was incredible. We will definitely be using Zappos again in the future! The pricing was right as well. No charge for the shipping and low costs on first rate shoes. This is definitely the way to shop...online or off! You never even have to leave your house...unless you want the exercise! |  | ~ Leslie , August 12 2008
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