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| - Fit Survey:
- 80% of Fit Survey Respondents said this shoe
"Felt true to size". - 82% of Fit Survey Respondents said this shoe
"Felt true to width". - 73% of Fit Survey Respondents said this shoe had
"Excellent arch support".
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| | Do you own this product? ( New Balance MW811 )
Write an online review and share your thoughts with other Zappos.com customers!
| 80% of Fit Survey respondents said this shoe "Felt true to size"
82% of Fit Survey respondents said this shoe "Felt true to width"
73% of Fit Survey respondents said this shoe had "Excellent arch support"
Customer Rating/Review
New Balance MW811
Number of reviews: 306
Average customer ratings:
Overall:
 Comfort: Look: 
2009-12-01 06:30:03 New Balance MW811
Reviewer:
Anonymous
from St George, Utah
Overall:
Comfort:
Look:
Shoe Size: Felt a half size smaller than marked
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
I have always had a problem finding shoes that fit me and at the same time look good. These New Balance 811 with the wider toe box and narrower heel box solve my problem and look great with jeans. I have purchased this shoe before and will do so again. They wear well and hold their shape. I love New Balance brand because many of their shoes are made in the USA. What a treat that is!
2009-11-30 06:23:00 New Balance MW811
Reviewer:
Anonymous
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
I've bought this New Balance model for many years now and I've always been very satisfied with the comfort and durability. I use these shoes for my daily exercise walking and for casual wear. This is the first time I've bought them in black, and so far the black ones are just as good as the white ones I usually buy. I'm really happy that New Balance makes narrow widths in large sizes, which are hard for me to find. Zappos' service was excellent as always; they even upgraded my shipping speed for free!
2009-11-29 11:12:39 New Balance MW811
Reviewer:
Joseph D
from Nacogdoches, Texas
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
New Balance MW811 is comfortable from the start and supports well when walking. It is available in the size B required for my narrow feet. The black model is made in the USA. This is my second pair; my first pair lasted three years and covered much ground on my travels and gave sure footing on wet city sidewalks. Its looks are okay.
Other brands recommended by reviewer: Rockport
2009-11-28 11:56:12 New Balance MW811
Reviewer:
Raymond K
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
I have 4E feet, and therefore have limited choices in shoes. So, thank God for Zappos and New Balance. That being said, please remember to give any shoes you buy a couple of days to break in, before you make a final judgment. The MW811's I bought were Bone in color, and I like them a lot, I would recommend them to anyone.
Other brands recommended by reviewer: Other Brands I would recommend are Rockport, of course.
2009-10-31 07:32:50 New Balance MW811
Reviewer:
Maury S
from New York
Overall:
Comfort:
Look:
These shoes look great, fit great, and I am quite pleased with my choice and your prompt service.
2009-10-26 19:09:34 New Balance MW811
Reviewer:
Anonymous
from Poughkeepsie, New York
Overall:
Comfort:
Look:
As usual Zappos is wonderful - so fast the delivery. I bought these for my husband and he says they are the most comfortable pair of sneakers he has ever had. Highly recommend these and Zappos.
2009-10-14 08:26:52 New Balance MW811
Reviewer:
Fred j
from broadway, va
Overall:
Comfort:
Look:
I like the 811s I purchased! They are a little tight, as I'm a 5E vs the shoe at 4E, but they are wearing in and all is well and I'm happy! What really impressed me was the service you provided. The 1st pair I ordered were definitely too small! So I called customer service and I experienced the best service in my life and I'm 61! The person opened by saying good morning, etc. I told them I needed to return the shoes and they totally unexpectedly told me that was no problem. They would send me a larger pair at no cost to me. That just doesn't happen anymore! And the person was very nice.
Other brands recommended by reviewer: new balance----the 621 fit me like a glove!!!
2009-10-14 07:25:47 New Balance MW811
Reviewer:
Blue
from Princeton, NJ
Overall:
Comfort:
Look:
This is a decent-looking shoe, okay for a casual office. It is dressier than a regular sneaker, but can't pass for a dress shoe. It is extremely comfortable and light and is structured to give excellent support. The insole is very cushioned and the outsole guides the foot unobtrusively. The negatives: The sole slips on smooth surfaces like kitchen tile and the heel cup is a little loose when walking. When I wear it with short socks, the socks bunch up beneath the sole. Others have complained about the breathability of synthetic leather. It looks a little dorky with shorts in the summer, but otherwise it's a great everyday shoe.
Other brands recommended by reviewer: Clark\'s
2009-09-28 06:35:25 New Balance MW811
Reviewer:
Susan K
from New Orleans
Overall:
Comfort:
Look:
My last purchase of a pair of 14EE work out shoes for my college student son. He finally has shoes that fit him comfortably. I am totally impressed with the service at Zappos. It is so appreciated and in this day and age unheard of. Please tell your friends and family to try Zappos. I ordered shoes with my son not realizing you could get a EE wide shoe. When they arrived I called and was told about all size options. The rep ordered the correct size and sent overnight and also emailed a return shipping label. It took me a couple weeks to return the first shoes. Sorry. I am always busy. I will be a loyal consumer to Zappos. Thanks.
Other brands recommended by reviewer: dont know
2009-09-16 05:41:16 New Balance MW811
Reviewer:
Ed D
from Warren, PA
Overall:
Comfort:
Look:
Zappo's rate A-1 when it comes to service and merchandise! The New Balance shoes are total comfort, perfect fit and just what I had in mind, when ordering. And, they didn't even need a breaking in period, as some shoes do. This order was not my first with Zappos, and I will order from them again.
2009-09-05 12:32:30 New Balance MW811
Reviewer:
Anonymous
from Clovis, Ca.
Overall:
Comfort:
Look:
Found these shoes to be very confortable, almost like wearing slippers. Ordered a half size larger and fit is great. Style is good too. I work in a office in a factory, but I am on my feet and I have to walk the entire plant during the day. I would order these shoes again.
2009-08-22 06:41:44 New Balance MW811
Reviewer:
Jack G Hardy
from Miami FL
Overall:
Comfort:
Look:
Purchased as a replacement for the same shoe. Zappos service was exceptional; delivery next morning! Everything in order. New pair fits perfectly. Thanks Zappos!
2009-08-07 18:31:48 New Balance MW811
Reviewer:
susan corbett
from moorestown, nj
Overall:
Comfort:
Look:
Great shoe for walking. Comfortable from dawn to dusk. Not the most stylish shoe, but sometimes comfort wins out. No need to break them in; you feel like you are walking on air. Zappos is great. I have ordered many times and I still am surprised when my shoes arrive so fast (usually the next day). Great prices, products and service.
Other brands recommended by reviewer: Trotter\'s, Fitzwell
2009-08-01 20:15:40 New Balance MW811
Reviewer:
Anonymous
from Rifle, Colorado
Overall:
Comfort:
Look:
My husband has had both hips replaced and was working out in some old, flat shoes that gave his feet no support. He wears a size 15, 2A shoe, so I checked New Balance and bought him a pair of MW811 shoes. Because of the support he gets from this design, his posture is much better, his workouts have improved drastically, and muscle stress and pain have disappeared.
2009-07-23 09:51:03 New Balance MW811
Reviewer:
Tom Harkins
from Spokane Washington
Overall:
Comfort:
Look:
First, Zappos is the real deal. Upgraded shipping for free and received overnight. Thanks Bryan and Amber! NB 811 is a solid walking shoe for exercise/fitness walkers. Third pair for me, but I always forget about the "break in". They are on the heavy side, warm side and stiff side but work their way into good comfort within about 50 miles. It is unfortunate that if you want light weight, mesh breathability and out-of-the-box flexibility you have to move up to the more expensive options, especially if you want to stick with the SL 2 last with a larger toe box.
2009-07-02 09:27:24 New Balance MW811
Reviewer:
Phil C.
from San Diego, CA
Overall:
Comfort:
Look:
Upon removing the shoes from the box, I was immediately aware and delighted with their light weight. I found the construction and finish impeccable and I was pleased that the shoes were made in the USA. Because the inserts were easily removable, I was able to replace them with my custom orthotics. As I continue to wear the shoes, they become more and more enjoyable. I found the "tongue" to be too long and it rubbed against my foot until I had worn the shoes for awhile. The moderately high toe box has also added to the shoe's comfort.
Other brands recommended by reviewer: SAS
2009-06-04 07:43:47 New Balance MW811
Reviewer:
Carla K
from Weatherford, TX
Overall:
Comfort:
Look:
I bought these shoes for my husband who is diabetic. He already had some white MW811's, but needed a black pair to wear for dress because he has problems with the nerves in his feet due to the diabetes. This has worked out wonderfully and he is much more comfortable wearing these instead of the leather dress shoes. Besides, they look presentable and this pleases me.
Other brands recommended by reviewer: None
2009-05-18 22:41:45 New Balance MW811
Reviewer:
Anonymous
from Leesburg, VA
Overall:
Comfort:
Look:
I have wide problem feet and need the excellent lateral stability that these shoes have. The shoes fit perfectly and are very comfortable. Also, the insoles are removable to fit my orthotics (like all New Balance shoes).
Other brands recommended by reviewer: Rockport
2009-05-08 09:01:35 New Balance MW811
Reviewer:
Bill T
from Tamarac, Florida
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Complete comfort -
I have tried other so called walking shoes in the past and none provided the immediate comfort and stability that this shoe has. I would recommend it to anyone that has problem feet. This has been a great find for me.
2009-04-28 11:19:29 New Balance MW811
Reviewer:
Anonymous
from Florida
Overall:
Comfort:
Look:
Shoe Size: Felt a half size smaller than marked
Shoe Width: Felt narrower than marked
Shoe Arch: Moderate arch support
Wouldn’t want these for walking long distances -
These shoes are comfortable at work behind a desk. I wouldn't want to walk far in them. The heel is loose and the toes are tight. Most New Balance shoes I've had have been great. These are adequate, but not a walking shoe.
Other brands recommended by reviewer: New Balance 622
2009-04-23 12:44:43 New Balance MW811
Reviewer:
Anonymous
from New Albany, MS
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Hurting heels -
I had a pair of 811's in white and they were so good I got the brown. I have a pain in my heel and they are the only shoes that don't hurt.
2009-04-15 08:50:40 New Balance MW811
Reviewer:
Maria
from Las Vegas, NV
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Can't go wrong with New Balance.
I needed a brown shoe with a smooth finish for work that was very comfortable and this shoe is all those things. The shoe looks like it is leather, but it's not. I wear orthotics and these work well with them. It's a walking shoe and very stable; however, the bottom of the shoe isn't made with the traditional non-slip bottoms that people who work in restaurants really need. I'm still looking for that shoe in BROWN!
2009-04-13 11:27:14 New Balance MW811
Reviewer:
Lucille
from Wyoming
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Arch: Excellent arch support
Great shoe for Tennis -
My husband has a long, narrow foot and cannot find shoes this size anywhere. We were so glad to find this shoe the first time and glad to find it in stock this year. Sure hope that they never stop making it because my husband would have to go barefoot!
Other brands recommended by reviewer: Wish we could find a casual shoe in brown in size 12AA. He needs a pair desperately.
2009-04-11 05:17:57 New Balance MW811
Reviewer:
Anonymous
from Flushing Michigan USA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Great shoes and service again -
My first time for the 811s but just as comfortable as the other NB walking shoes I have had.
2009-04-01 06:26:31 New Balance MW811
Reviewer:
Anonymous
from Beaufort, South Carolina
Overall:
Comfort:
Look:
Shoe Size: Felt a half size smaller than marked
Shoe Width: Felt narrower than marked
Shoe Arch: Moderate arch support
Attempting to resolve comfort issue -
As delivered, the insole seems to have too much friction, causing my Thorlos walking socks to "bunch-up" between the ball of my foot and the toes. I have also tried other athletic socks which are not padded like the Thorlos. As this quickly becomes very uncomfortable, I am trying other insoles (including Spenco) to hopefully salvage my shoe purchase. I use the shoes for PAD therapy only, but the comfort level is not even bearable for the length of time spent in the fitness center. As recommended by Thorlos, etc., I purchased a size 11-D which is a half size larger than my normal 10 1/2-D (I did try a 10 1/2 as you can see from my account record) but the shoe still doesn't feel right as noted below.
I am sorry to seem displeased with the shoes; I am trying my best to find a solution other than just buying another shoe.
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 |  | Your guys are the best! The shipment is faster than what I expected. My shoe was waiting for me in front of my door when I finished my work this afternoon. The shoe? I love it! Sexy yet comfortable enough to wear the whole night. I am going to wear it tonight. You know what? You guys rock! I feel very satisfied about my shopping experience with you. Three pairs of shoes and one jacket, that is what I bought from you within these few weeks. I am a frequent online shopper and enjoy shopping online. So far the experience with you guys is the best. I used to like to shopping at another online site, but because of their bad service, I stopped dealing with them. On the other hand, I will stick with you, and tell everybody I know about your company! You did a good job, keep it UP! Teresa Y. |  | ~ Teresa Y., October 05 2009
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