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 |  | HELLO! I think the Nightline News piece nailed your company's culture, work ethic, and mission perfectly. Who would have thought that shopping from an internet site, dealing with customer service, and reading a site's newsletter could be this awesome? I applaud you. You should all be proud of the company you have created and the way you treat people. Refreshing is the word that comes to mind. I am on a crusade to "Zappo-ize" the world! Constantly referring my patients, friends, and family to your website. You bet I will be a lifelong customer! Thanks guys... Carrie K. |  | ~ Carrie K., July 27 2008
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