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| - Fit Survey:
- 81% of Fit Survey Respondents said this shoe
"Felt a half size smaller than marked". - 74% of Fit Survey Respondents said this shoe
"Felt narrower than marked". - 90% of Fit Survey Respondents said this shoe had
"Moderate arch support".
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| | Do you own this product? ( Franco Sarto Citadel )
Write an online review and share your thoughts with other Zappos.com customers!
| 81% of Fit Survey respondents said this shoe "Felt a half size smaller than marked"
74% of Fit Survey respondents said this shoe "Felt narrower than marked"
90% of Fit Survey respondents said this shoe had "Moderate arch support"
Customer Rating/Review
Franco Sarto Citadel
Number of reviews: 6
Average customer ratings:
Overall:
 Comfort:  Look:
2006-07-25 12:08:59 Franco Sarto Citadel
Reviewer:
Anonymous
from Harrisonburg, VA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
No ankle taper and a little too western.
This boot has some nice qualities, but the look was a little too western, the brown hair too dark for most of my brown clothes (More dark chocolate than milk chocolate). Still I might have kept them if they tapered in at my ankle more. Maybe I just have a skinny ankle, but I didn't like the way it fit snugly at my calf and then gapped all around my ankle.
2006-07-07 19:56:29 Franco Sarto Citadel
Reviewer:
Anonymous
from Seattle, WA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Great boot for a night out!
I love this boot! It looks soo good and fits perfectly. I wanted to wear it with a miniskirt and sweater in the fall but was worried it wouldn't be tight enough in the calf after reading the previous reviewer who tucked her jeans into them. I do not have big calves (most boots are too wide for me) but these were perfect. They will look great with skirts. I do have to say that I don't think I'll be doing a lot of standing/walking in them as there is not much padding in the foot bed making the balls of your feet sore after a while. But the arch support is good and for a night out or desk job, I think they will be fine. And thank you Zappos for a great price!
Other shoes recommended by reviewer: Vigotti, Gabriella Rocha
2006-06-01 14:05:46 Franco Sarto Citadel
Reviewer:
Mc
from Naperville, IL
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Great Boots!
I saw these at a department store first around Christmas of 2005, but I wasn't sure if I was willing to pay full price. I recently stumbled on it here and the price was DEF right.
The fit was great; it was true to its size (size 8). My jeans tucked in perfectly and it looks great! The fit is great and provides a lot of support. I have another pair of Franco Sarto Boots (Handa) and with this feeling great, I'm a big fan of Franco Sarto. The man knows what he's doing with his shoes!
Other shoes recommended by reviewer: Rampage, G. Rocha, Two Lips, Seychelles
2006-05-15 12:17:34 Franco Sarto Citadel
Reviewer:
Anonymous
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Soooo right!
Excellent purchase! I saw these when they first came out back in December '05 and just couldn't pay the full price...but Zappos came through again with the great sale! The fit is perfect and they are so comfortable!
2005-11-25 06:48:28 Franco Sarto Citadel
Reviewer:
Patti
from Pittsburgh, PA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Boot -
This is a very nice looking, comfortable boot. Didn't need to be broken in, good from the first day. The toe is a little more rounded than I realized and usually like - I don't like the way they look with pants untucked, but tucked in they are a very attractive boot.
2005-11-08 15:59:45 Franco Sarto Citadel
Reviewer:
Michele
from Portland, OR
Overall:
Comfort:
Look:
Shoe Size: Felt a half size smaller than marked
Shoe Width: Felt narrower than marked
Shoe Arch: Moderate arch support
A bit less than anticipated-
I'm a boot lover and was looking for a tall, comfortable brown boot to add to my collection. This one wasn't it. I'm spoiled by the comfort of my Fry's. The foot bed on this one offers no padding, making it hard to stand in for any length of time. It also didn't come up to the knee as I'd anticipated; perhaps the suede doesn't provide enough support for it to "stand" on its own. I'll be returning them and continuing my search.
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 |  | Hi! Thank you so much for your prompt response. I want to extend a HUGE "THANK YOU" for providing the best customer service I have received in years. I appreciate the effort and thought that went into resolving my situation. You have made me very happy with the solution you came up with. I am moving soon to another state, which is why I bought the sandals, and feared a complete hassle trying to return and exchange the item I ordered. I already received the replacement pair and they are in perfect condition. Thank you so much for ending my fears. I will be a lifetime customer of Zappos.com and will surely recommend your site to everyone I know. Shawna |  | ~ Shawna, April 20 2009
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