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| Customer Rating/Review
Bastien Cabrice 2
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort:  Look:
2009-03-01 14:03:29 Bastien Cabrice 2
Reviewer:
Sara
from Chapel Hill, NC
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Cute Boots!
Super cute boots - I got them in the light brown. Unfortunately, I found the calves were too big (unlike the other reviewer). My calves are just a little over 14 inches in circumference and there was just too much "gappage" for me to keep these. The boots have a cozy, fleecy lining, too. Just not right for me.
2008-12-23 18:26:46 Bastien Cabrice 2
Reviewer:
Carmen
from Kansas
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt narrower than marked
Shoe Arch: Moderate arch support
Calf too small -
I absolutely love the look of this boot! It is just what I've been looking for, for months. I was so disappointed when I received these boots today and discovered that I could only zip them up a few inches above my ankle! I wish this came in a wide shaft option. I am dishearted to have to return them, as I have not found anything I like better. They felt so comfortable and I would have loved to have worn them more than 2 minutes!
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 |  | Just had to take the time to add my voice to the hundreds who truly appreciate your astounding quality of customer service. I have never paid for other than standard (read slow boat) shipping, and have also never failed to receive your deliveries the next day. I can order Sunday online at night, and the shoes will be there Monday before dinner, it’s astounding. All other companies should take their cue from you guys. Anyone who ever mentions Zappos to me adds, aren’t they amazing? CONGRATULATIONS. SERVICE LIKE THAT IS A COMMITMENT, NOT A COINCIDENCE. Kate |  | ~ Kate, October 05 2009
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