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| Customer Rating/Review
Keen Hofn Boot
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort: Look:
2009-11-27 11:58:20 Keen Hofn Boot
Reviewer:
Molly
Overall:
Comfort:
Look:
Shoe Size: Felt a full size smaller than marked
Shoe Width: Felt true to width
Shoe Arch: No arch support
Went a full size up and they were still tight. I wish there was a zipper or laces, etc., to help with getting them on! It's a fight just to get your feet in them. Then the ankle is baggy since there is no way to tighten it.
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 |  | Thank you, thank you! I'm thinking the Zappos customer service team must be made up of magical wizards, and I am getting spoiled! I called yesterday to exchange sneakers for a larger size, and late last night ordered some girly shoes, and this morning BOTH the sneakers and the shoes were at my door! I am stunned! Today I called a different place to order a specialty item (after checking Zappos site for something similar first, of course) and there is just no comparison whatsoever. Now I must wait at least a week for my order from this other place, and on top of that, pay ten bucks shipping! See, I am spoiled by Zappos spectacular customer service. Thank you so much! Julie M. |  | ~ Julie M., October 28 2009
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