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| Customer Rating/Review
Nixon Talk Of The Town Large Tote
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort:  Look:
2009-11-20 07:03:12 Nixon Talk Of The Town Large Tote
Reviewer:
Anonymous
from New York
Overall:
Comfort:
Look:
This bag is a great alternative to the normally hideous portfolio bags. Better quality and much lighter than I expected (which is a definite plus when the things you are putting in the bag are already heavy). Cute details like a the leather laced chain. Would have liked some more pockets outside or inside, but, it still works! I'm happy with this purchase.
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 |  | Dear Zappos, Okay, help me understand something. I place an on-line order last evening at about 8:00. I screw up how to use my store credit and can’t figure out how to fix it. I resort to calling your toll free number to fix my stupid mistake and expect to be on hold for at least 20 minutes. Wow is all I can say! A real live person answers the phone in two rings after I debated with myself whether or not to press the option for joke of the day. He corrects my problem and even makes the decision to not charge my credit card for the less than $2 difference between my store credit and the amount due for the running shoes I ordered. On top of this, the shoes were sitting on my doorstep tonight after I came home from work. I even wore them for my evening workout. How dare you do this in less than 20 hours after my mistake! You just set the customer service pole vault bar at 37 feet in my book! Terrific, terrific service. Thank you very much! I now consider myself a customer for life. You all will have to work very hard to make me buy a pair of shoes from another company. I’m new to Zappos and you can bet I will be looking to Zappos for other purchases! Many thanks... my next order will be tomorrow evening so I can surprise my wife with a new pair of Berks she wants, but actually needs... it isn’t always good to want things! Off to more exploring and shopping on your site... Christmas is coming you know! |  | ~ , September 27 2009
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